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Reviews of Radisson Blu Palace Resort & Thalasso, Djerba

5 out of 5
Radisson Blu Palace Resort & Thalasso, Djerba
Zone Touristique, P.O. Box 712, Mezraia

Reviews

8.2

Very Good

Rating 10 - Excellent. 175 out of 427 reviews" "
Rating 8 - Good. 151 out of 427 reviews" "
Rating 6 - Okay. 65 out of 427 reviews" "
Rating 4 - Poor. 18 out of 427 reviews" "
Rating 2 - Terrible. 18 out of 427 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hamid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in Feb 2024
Response from Nadia on Mar 19, 2024
Cher Mr. Hamid,Merci infiniment pour la note de 5/5 qui prouve votre satisfaction. Nous nous efforçons d'offrir chaque jour à nos clients un service personnalisé allant au-delà de leurs attentes. J'espère que nous aurons le plaisir de vous accueillir à nouveau très prochainement.Sincèrement,Guest Experience ManagerNadia Jlidi

8/10 Good

Nabila

Stayed 1 night in Dec 2023
Response from Nadia on Dec 25, 2023
Dear Mrs. Nabila,Thank you for taking the time and sharing your impression with us. We are pleased to hear that you enjoyed your time here in Radisson Blu Palace and hope to welcome you again very soon.Do not hesitate to contact us if we can be useful.Best Regards,Guest Experience Manager

6/10 Okay

Hatem

Stayed 1 night in Dec 2023
Response from Nadia on Dec 6, 2023
Cher Mr. Hatem,Merci pour votre commentaire concernant votre séjour au Radisson Blu Palace Resort & Thalasso, Djerba.Nous faisons de notre mieux afin de vous satisfaire lors d'un avenir très proche. N'hésitez pas à nous contacter si nous pouvons vous être utiles. Nous espérons vous revoir prochainement dans notre hôtel. Cordialement, Guest Experience Manager Nadia Jlidi

10/10 Excellent

Issam

Liked: Staff & service, amenities, property conditions & facilities
Good staff and amazing facilities !
Stayed 2 nights in Nov 2023
Response from Nadia on Nov 25, 2023
Dear Mr. Issam,Thank you for taking the time and sharing your impression with us. We are pleased to hear that you enjoyed your time here in Radisson Blu Palace and hope to welcome you again very soon.Do not hesitate to contact us if we can be useful.Best Regards,Guest Experience Manager

10/10 Excellent

Issam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place good staff !
Stayed 1 night in Nov 2023
Response from Nadia on Nov 21, 2023
Dear Mr. Issam,Thank you for taking the time and sharing your impression with us. We are pleased to hear that you enjoyed your time here in Radisson Blu Palace and hope to welcome you again very soon.Do not hesitate to contact us if we can be useful.Best Regards,Guest Experience Manager

2/10 Terrible

FAIZA

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Nov 2023
Response from Nadia on Nov 20, 2023
Dear Mrs. Faiza,Thank you for your feedback.we will take your comment into consideration in order to improve our services as we look always for our guests satisfaction.Best Regards,

10/10 Excellent

Issam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Nadia on Nov 15, 2023
Dear Mr. Issam,Thank you for taking the time and sharing your impression with us. We are pleased to hear that you enjoyed your time here in Radisson Blu Palace and hope to welcome you again very soon.Do not hesitate to contact us if we can be useful.Best Regards,Guest Experience Manager

6/10 Okay

Asmerom

Stayed 1 night in Oct 2023
Response from Nadia on Nov 3, 2023
Dear Customer,Thank you for your feedback.We hope to welcome you again very soon in our hotel.Do not hesitate to contact us if we can be useful.Best Regards,Guest Experience Manager

6/10 Okay

Vincent

Stayed 1 night in Oct 2023
Response from Nadia on Nov 3, 2023
Dear Mr. Vincent,Thank you for your feedback.We hope to welcome you again very soon in our hotel.Do not hesitate to contact us if we can be useful.Best Regards,Guest Experience ManagerNadia Jlidi

6/10 Okay

Patrick

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Les oiseaux
Les oiseaux ont envahi les couloir et niches.Fientes jamais nettoyer dôme qui s ouvre et qui est cassé. Bonne restauration spa au top. Restauration snacking basic.
Stayed 4 nights in Oct 2023
Response from Nadia on Nov 3, 2023
Cher Mr. Patrick,Merci pour votre commentaire concernant votre séjour au Radisson Blu Palace Resort & Thalasso, Djerba. Nous transmettons vos commentaires et suggestions au service concerné et nous faisons de notre mieux afin de vous satisfaire lors d'un avenir très proche. N'hésitez pas à nous contacter si nous pouvons vous être utiles. Nous espérons vous revoir prochainement dans notre hôtel. Cordialement, Guest Experience Manager Nadia Jlidi

8/10 Good

Gildas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien placé à côté de l’aéroport et du spot de kite. Belle plage ( dommage que l’accès à la mer soit interdit dès qu’il y a un peu de mer ou de vent) La thalasso est top et les kite très professionnel. Au restaurant nourriture correcte mais peu diversifiée
Stayed 5 nights in Oct 2023
Response from Nadia on Oct 25, 2023
Cher Mr. Gildas,Merci d’avoir recommandé notre hôtel avec d’autres voyageurs concernant votre récent séjour au Radisson Blu Palace Resort et Thalasso Djerba. Nous sommes ravis d'apprendre que vous avez passé un agréable séjour.Dans l'espoir de vous accueillir à nouveau parmi nous très bientôt.Meilleures salutations,Guest Experience ManagerNadia Jlidi

6/10 Okay

olivier

Stayed 4 nights in Oct 2023
Response from Nadia on Oct 24, 2023
Dear Customer,Thank you for your feedback,We hope to welcome you again very soon in our hotel.Do not hesitate to contact us if we can be useful.Best Regards,Guest Experience Manager

8/10 Good

Sid Ahmed

Stayed 5 nights in Sep 2023
Response from Nadia on Sep 22, 2023
Dear Customer,Thank you for taking the time and sharing your impression with us. We are pleased to hear that you enjoyed your time here in Radisson Blu Palace and hope to welcome you again very soon.Do not hesitate to contact us if we can be useful.Best Regards,Guest Experience Manager

6/10 Okay

Ahmed Benjamin

Stayed 2 nights in Aug 2023
Response from Nadia on Aug 28, 2023
Dear Mr. Ahmed,Thank you for the rate of 6/10 following your recent stay at the Radisson Blu Palace Resort and Thalasso Djerba.In the hope to welcome you again among us very soon.Best regards,

2/10 Terrible

Mohamed, Raleigh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unbelievable discriminations against Women Muslim Swimwear and UV Shirts. For invalid reasons, Radisson does not allow Women with Muslim swimwear to go the swimming pool in the Hotel and SPA, so a woman in this Radisson is not free to chose her clothing, Also Kids and Adults that are worried about SKIN CANCER are not allowed to wear UV shirts. This is an internal policy to the hotel, the reason that was given is for Hygienic reason, it seems that the director of this hotel figured it all out! Why Radisson USA, since it is American owned company, does not apply the same discrimination policy in the US but only in Tunisia? Is it Hygienic in the US but not in Tunisia!!, We had few discussion with the Staff and they expressed to us their extreme concern about this policy as well...At check-in the room was not clean, Vomit in the wall, hair in the floor, running and leaking toilet, and empty and dirty fridge, we had to put 4 claims about the running toilet, it took them 2 days to fix. I believe instead of spending time on getting out of the pool woman with Muslim swimwear and kids with UV protection shirts it is better to focus on the Service and make it up to the standard of a 5 star hotel
Stayed 3 nights in Jul 2023
Response from n on Jul 22, 2023
Dear Mr. Mohamed,Thank you for your review of your stay at the Radisson Blu Palace Resort & Thalasso Djerba.We make into account your remarks and be assured of our will to improve the quality of our service and guarantee your satisfaction.We hope to welcome you again very soon in our hotel.Do not hesitate to contact us if we can be useful.Best Regards,Guest Experience Manager

10/10 Excellent

Guive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, including room, restaurant, pool, and beach access. Staff is very friendly and helpful. Wifi is not very good.
Stayed 2 nights in Jun 2023
Response from Nadia on Jun 5, 2023
Dear Customer,Thank you for taking the time and sharing your impression with us. We are pleased to hear that you enjoyed your time here in Radisson Blu Palace and hope to welcome you again very soon.Do not hesitate to contact us if we can be useful.Best Regards,Guest Experience Manager

10/10 Excellent

Camilia

Stayed 2 nights in Apr 2023
Response from Nadia on May 21, 2023
Chère Camilia,Merci infiniment pour la note de 5/5 qui prouve votre satisfaction. Nous nous efforçons d'offrir chaque jour à nos clients un service personnalisé allant au-delà de leurs attentes. J'espère que nous aurons le plaisir de vous accueillir à nouveau très prochainement.Sincèrement,Guest Experience ManagerNadia Jlidi

10/10 Excellent

SOUFIANE

Stayed 1 night in Apr 2023
Response from Nadia on Apr 22, 2023
Dear Mr. Soufiane,Thank you for taking the time and sharing your impression with us. We are pleased to hear that you enjoyed your time here in Radisson Blu Palace and hope to welcome you again very soon.Do not hesitate to contact us if we can be useful.Best Regards,Guest Experience ManagerNadia Jlidi

10/10 Excellent

Nicolas

Stayed 2 nights in Mar 2023
Response from Nadia on Mar 23, 2023
Dear Mr. Nicolas,Thank you for taking the time and sharing your impression with us. We are pleased to hear that you enjoyed your time here in Radisson Blu Palace and hope to welcome you again very soon.Do not hesitate to contact us if we can be useful.Best Regards,Guest Experience ManagerNadia Jlidi

10/10 Excellent

Cedric

Stayed 4 nights in Feb 2023
Response from Nadia on Mar 17, 2023
Dear Customer,Thank you for taking the time and sharing your impression with us. We are pleased to hear that you enjoyed your time here in Radisson Blu Palace and hope to welcome you again very soon.Do not hesitate to contact us if we can be useful.Best Regards,Guest Experience ManagerNadia Jlidi

8/10 Good

Eman

Stayed 1 night in Mar 2023
Response from Nadia on Apr 22, 2023
Dear Mr. Eman,Thank you for the rate of 4/5 which proves your satisfaction following your recent stay at the Radisson Blu Palace Resort and Thalasso Djerba.In the hope to welcome you again among us very soon.Best regards,Guest Experience ManagerNadia Jlidi

10/10 Excellent

DAN ARIEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for Nadia and all the team for the hospitality and the smiles during all the stay, the Tunisian sweets offered by the reception was exceptional. thanks again.
Stayed 2 nights in Feb 2023
Response from Nadia on Feb 13, 2023
Dear Mr Dan,Thank you for taking the time and sharing your impression with us. We are pleased to hear that you enjoyed your time here in Radisson Blu Palace and hope to welcome you again very soon.Do not hesitate to contact us if we can be useful.Best Regards,Guest Experience ManagerNadia Jlidi

10/10 Excellent

WAJDI

Stayed 2 nights in Jan 2023
Response from Nadia on Jan 20, 2023
Dear Customer,Thank you for taking the time and sharing your impression with us. We are pleased to hear that you enjoyed your time here in Radisson Blu Palace and hope to welcome you again very soon.Do not hesitate to contact us if we can be useful.Best Regards,Guest Experience ManagerNadia Jlidi

8/10 Good

Augusto

Stayed 3 nights in Jan 2023
Response from nadia on Jan 7, 2023
Dear Mr. Augusto,Thank you for taking the time and sharing your impression with us. We are pleased to hear that you enjoyed your time here in Radisson Blu Palace and hope to welcome you again very soon.Do not hesitate to contact us if we can be useful.Best Regards,Guest Experience ManagerNadia Jlidi

10/10 Excellent

Ilhem

Stayed 4 nights in Dec 2022
Response from Nadia on Jan 6, 2023
Dear Ilhem,Thank you for taking the time and sharing your impression with us. We are pleased to hear that you enjoyed your time here in Radisson Blu Palace and hope to welcome you again very soon.Do not hesitate to contact us if we can be useful.Best Regards,Guest Experience ManagerNadia Jlidi

10/10 Excellent

ISSELIN

Stayed 1 night in Dec 2022
Response from Nadia on Dec 30, 2022
Chère Mme. ISSELIN,Merci infiniment pour la note de 5/5 qui prouve votre satisfaction. Nous nous efforçons d'offrir chaque jour à nos clients un service personnalisé allant au-delà de leurs attentes. J'espère que nous aurons le plaisir de vous accueillir à nouveau très prochainement.Sincèrement,Guest Experience ManagerNadia Jlidi

10/10 Excellent

icham

Stayed 1 night in Dec 2022
Response from Nadia on Dec 12, 2022
Dear Customer,Thank you for taking the time and sharing your impression with us. We are pleased to hear that you enjoyed your time here in Radisson Blu Palace and hope to welcome you again very soon.Do not hesitate to contact us if we can be useful.Best Regards,Guest Experience ManagerNadia Jlidi

6/10 Okay

Akram

Stayed 3 nights in Oct 2022
Response from Nadia on Nov 7, 2022
Dear Mr. Akram,Thank you for the rate of 6/10 following your recent stay at the Radisson Blu Palace Resort and Thalasso Djerba.In the hope to welcome you again among us very soon.Best regards,Guest Experience ManagerNadia Jlidi

2/10 Terrible

Ahmed, MOUNTLAKE TERRACE

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The check-in experience was not great - arrived at 3pm to the hotel which is the check-in time, we had to wait for 1hr to be able to go to our rooms. The process is not streamlined, had to jump between receptionists and desks. There was a poor welcome stand that had some drinks and fruits - not decent for a 5 stars hotel. The receptionists agents were not friendly and kind of rude. The hotel buildings and facilities need to be renovated.
Stayed 4 nights in Oct 2022
Response from Nadia on Oct 26, 2022
Dear Mr. Ahmed,Thank you for your review of your stay at the Radisson Blu Palace Resort & Thalasso in Djerba.We make into account your remarks and be assured of our will to improve the quality of our service and guarantee your satisfaction.We hope to welcome you again very soon in our hotel.Do not hesitate to contact us if we can be useful.Best Regards,Guest Experience ManagerNadia Jlidi

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but they gave us a swim up pool option which was nice. Beach, staff, and other facilities were nice. Buffett was extensive.
Stayed 3 nights in Oct 2022
Response from nadia on Oct 17, 2022
Dear Customer,Thank you for taking the time and sharing your impression with us. We are pleased to hear that you enjoyed your time here in Radisson Blu Palace and hope to welcome you again very soon.Do not hesitate to contact us if we can be useful.Best Regards,Guest Experience ManagerNadia Jlidi

8/10 Good

Aimn

Stayed 2 nights in Sep 2022
Response from Guest Experience Manager Aymen Bouzayani on Sep 6, 2022
Cher Mr Aimn,Merci d'avoir pris le temps de nous faire partager votre opinion sur vos vacances passées au sein du Radisson Blu Palace Resort&Thalasso Djerba.Nous sommes ravis d'apprendre que vous avez passé un agréable séjour parmi nous. Vos compliments viennent récompenser nos équipes, ils leur seront transmis avec un grand plaisir.Nous faisons de notre mieux afin de vous satisfaire lors d'un avenir très proche.N'hésitez pas à nous contacter si nous pouvons vous être utiles.Cordialement,

10/10 Excellent

David

Stayed 1 night in Aug 2022
Response from Guest Experience Manager Aymen Bouzayani on Aug 31, 2022
Cher Mr David,Merci d'avoir pris le temps de nous faire partager votre opinion sur vos vacances passées au sein du Radisson Blu Palace Resort & Thalasso Djerba. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour chez nous, et nous espérons vous revoir prochainement dans notre hôtel. Nous faisons de notre mieux afin de vous satisfaire lors d'un avenir très proche. N'hésitez pas à nous contacter si nous pouvons vous être utiles.Cordialement,

10/10 Excellent

Khawla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and highly recommend. Had a bad experience with another hotel in the area and when we got here we realized it’s best to not settle with a hotel that’s not premium quality.
Stayed 1 night in Aug 2022
Response from Guest Experience Manager Aymen Bouzayani on Aug 30, 2022
Chère Mme Khawla,Merci d'avoir pris le temps de nous faire partager votre opinion sur vos vacances passées au sein du Radisson Blu Palace Resort & Thalasso Djerba. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour chez nous, et nous espérons vous revoir prochainement dans notre hôtel. Nous faisons de notre mieux afin de vous satisfaire lors d'un avenir très proche. N'hésitez pas à nous contacter si nous pouvons vous être utiles.Cordialement,

10/10 Excellent

Expedia

Stayed 3 nights in Aug 2022
Response from Guest Experience Manager Aymen Bouzayani on Aug 15, 2022
Cher Client, Merci d'avoir pris le temps de nous faire partager votre opinion sur vos vacances passées au sein du Radisson Blu Palace Resort&Thalasso Djerba. Nous sommes ravis d'apprendre que vous avez passé un agréable séjour parmi nous. Vos compliments viennent récompenser nos équipes, ils leur seront transmis avec un grand plaisir. Nous faisons de notre mieux afin de vous satisfaire lors d'un avenir très proche. N'hésitez pas à nous contacter si nous pouvons vous être utiles. Cordialement, Guest Experience Manager Aymen Bouzayani

10/10 Excellent

Lindsay

Stayed 3 nights in Jun 2022
Response from Guest Experience Manager Aymen Bouzayani on Jun 16, 2022
Cher Mr Lindsay, Merci d'avoir pris le temps de nous faire partager votre opinion sur vos vacances passées au sein du Radisson Blu Palace Resort&Thalasso Djerba. Nous sommes ravis d'apprendre que vous avez passé un agréable séjour parmi nous. Vos compliments viennent récompenser nos équipes, ils leur seront transmis avec un grand plaisir. Nous faisons de notre mieux afin de vous satisfaire lors d'un avenir très proche. N'hésitez pas à nous contacter si nous pouvons vous être utiles. Cordialement,

10/10 Excellent

Dominique

Stayed 5 nights in Jun 2022
Response from Guest Experience Manager Aymen Bouzayani on Jun 11, 2022
Chère Mme Dominique, Merci d'avoir pris le temps de nous faire partager votre opinion sur vos vacances passées au sein du Radisson Blu Palace Resort&Thalasso Djerba. Nous sommes ravis d'apprendre que vous avez passé un agréable séjour parmi nous. Vos compliments viennent récompenser nos équipes, ils leur seront transmis avec un grand plaisir. Nous faisons de notre mieux afin de vous satisfaire lors d'un avenir très proche. N'hésitez pas à nous contacter si nous pouvons vous être utiles. Cordialement,

8/10 Good

Charles

Stayed 3 nights in Jun 2022
Response from Guest Experience Manager Aymen Bouzayani on Jun 7, 2022
Cher Mr Charles, Merci d'avoir pris le temps de nous faire partager votre opinion sur vos vacances passées au sein du Radisson Blu Palace Resort&Thalasso Djerba. Nous sommes ravis d'apprendre que vous avez passé un agréable séjour parmi nous. Vos compliments viennent récompenser nos équipes, ils leur seront transmis avec un grand plaisir. Nous faisons de notre mieux afin de vous satisfaire lors d'un avenir très proche. N'hésitez pas à nous contacter si nous pouvons vous être utiles. Cordialement,

10/10 Excellent

davide

Stayed 1 night in May 2022
Response from Guest Experience Manager Aymen Bouzayani on May 27, 2022
Cher Mr Davide, Merci d'avoir pris le temps de nous faire partager votre opinion sur vos vacances passées au sein du Radisson Blu Palace Resort&Thalasso Djerba. Nous sommes ravis d'apprendre que vous avez passé un agréable séjour parmi nous. Vos compliments viennent récompenser nos équipes, ils leur seront transmis avec un grand plaisir. Nous faisons de notre mieux afin de vous satisfaire lors d'un avenir très proche. N'hésitez pas à nous contacter si nous pouvons vous être utiles. Merci d'avoir pris le temps de nous faire partager votre opinion sur vos vacances passées au sein du Radisson Blu Palace Resort&Thalasso Djerba. Cordialement,

10/10 Excellent

Qasam

Stayed 1 night in Apr 2022
Response from Guest Experience Manager Aymen Bouzayani on Apr 19, 2022
Dear Mr Qasam, Thank you for taking the time and sharing your impression with us. We are pleased to hear that you enjoyed your time here in Radisson Blu Palace and hope to welcome you again very soon. Do not hesitate to contact us if we can be useful. Best Regards, Guest Experience Manager Aymen Bouzayani

8/10 Good

Janis

Stayed 6 nights in Feb 2022
Response from Guest Experience Manager Aymen Bouzayani on Mar 7, 2022
Cher Mr Yanis, Merci d'avoir pris le temps de nous faire partager votre opinion sur vos vacances passées au sein du Radisson Blu Palace Resort&Thalasso Djerba. Nous sommes ravis d'apprendre que vous avez passé un agréable séjour parmi nous. Vos compliments viennent récompenser nos équipes, ils leur seront transmis avec un grand plaisir. Nous faisons de notre mieux afin de vous satisfaire lors d'un avenir très proche. N'hésitez pas à nous contacter si nous pouvons vous être utiles. Cordialement,

10/10 Excellent

Mena

Stayed 2 nights in Feb 2022
Response from Guest Experience Manager Aymen Bouzayani on Feb 28, 2022
Chère Mme Mena, Merci pour votre commentaire concernant votre séjour au Radisson Blu Palace Resort & Thalasso, Djerba. Nous transmettons vos commentaires et suggestions au service concerné et nous faisons de notre mieux afin de vous satisfaire lors d'un avenir très proche. N'hésitez pas à nous contacter si nous pouvons vous être utiles. Nous espérons vous revoir prochainement dans notre hôtel. Cordialement, Guest Experience Manager Aymen Bouzayani

8/10 Good

Majed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The staff was really friendly. The breakfast is excellent. Very good location with direct access to the sea.
Stayed 3 nights in Jan 2022
Response from Guest Experience Manager Aymen Bouzayani on Jan 25, 2022
Cher Mr Majed, Merci d'avoir pris le temps de nous faire partager votre opinion sur vos vacances passées au sein du Radisson Blu Palace Resort&Thalasso Djerba. Nous sommes ravis d'apprendre que vous avez passé un agréable séjour parmi nous. Vos compliments viennent récompenser nos équipes, ils leur seront transmis avec un grand plaisir. Nous faisons de notre mieux afin de vous satisfaire lors d'un avenir très proche. N'hésitez pas à nous contacter si nous pouvons vous être utiles. Cordialement,

8/10 Good

philippe

Stayed 5 nights in Dec 2021
Response from Cordialement, Guest Experience Manager Aymen Bouza on Jan 5, 2022
Cher Mr Philippe, Merci d'avoir pris le temps de nous faire partager votre opinion sur vos vacances passées au sein du Radisson Blu Palace Resort&Thalasso Djerba. Nous sommes ravis d'apprendre que vous avez passé un agréable séjour parmi nous. Vos compliments viennent récompenser nos équipes, ils leur seront transmis avec un grand plaisir. Nous faisons de notre mieux afin de vous satisfaire lors d'un avenir très proche. N'hésitez pas à nous contacter si nous pouvons vous être utiles. Cordialement, Guest Experience Manager Aymen Bouzayani

10/10 Excellent

Souhir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

8/10 Good

Hisham

Business traveler
Liked: Cleanliness, staff & service, room comfort
Room are a bit outdated, staff are cool. Wanted to check out their breakfast but i had an early flight. Otherwise decent four star hotel.
Stayed 1 night in Oct 2021
Response from Guest Experience Manager Aymen Bouzayani on Oct 13, 2021
Dear Mr Hisham, Thank you for your review of your stay at the Radisson Blu Palace Resort & Thalasso in Djerba. We make into account your remarks and be assured of our will to improve the quality of our service and guarantee your satisfaction. We hope to welcome you again very soon in our hotel. Do not hesitate to contact us if we can be useful. Best Regards,

8/10 Good

Michel

Stayed 3 nights in Sep 2021
Response from Guest Experience Manager Aymen Bouzayani on Oct 7, 2021
Dear Mrs Michel, Thank you for taking the time and sharing your impression with us. We are pleased to hear that you enjoyed your time here in Radisson Blu Palace and hope to welcome you again very soon. Do not hesitate to contact us if we can be useful. Best Regards,

6/10 Okay

Khaled

Stayed 7 nights in Aug 2021
Response from Guest Experience Manager Aymen Bouzayani on Oct 7, 2021
Dear Mr Khaled, Thank you for your review of your stay at the Radisson Blu Palace Resort & Thalasso in Djerba. We make into account your remarks and be assured of our will to improve the quality of our service and guarantee your satisfaction. We hope to welcome you again very soon in our hotel. Do not hesitate to contact us if we can be useful. Best Regards,

10/10 Excellent

Mahmoud

Stayed 2 nights in Aug 2021
Response from Guest Experience Manager Aymen Bouzayani on Oct 7, 2021
Dear Mr Mahmoud, Thank you for taking the time and sharing your impression with us. We are pleased to hear that you enjoyed your time here in Radisson Blu Palace and hope to welcome you again very soon. Do not hesitate to contact us if we can be useful. Best Regards,

6/10 Okay

NABIL

Stayed 6 nights in Jul 2021
Response from Guest Experience Manager Aymen Bouzayani on Jul 28, 2021
Merci d'avoir pris le temps de nous faire partager votre opinion sur vos vacances passées au sein du Radisson Blu Palace Resort&Thalasso Djerba. Nous sommes ravis d'apprendre que vous avez passé un agréable séjour parmi nous. Vos compliments viennent récompenser nos équipes, ils leur seront transmis avec un grand plaisir. Nous faisons de notre mieux afin de vous satisfaire lors d'un avenir très proche. N'hésitez pas à nous contacter si nous pouvons vous être utiles.

2/10 Terrible

Yosra

Stayed 2 nights in Jul 2021
Response from Guest Experience Manager Aymen Bouzayani on Jul 23, 2021
Chère Mme Yosra, Merci pour votre commentaire concernant votre séjour au Radisson Blu Palace Resort & Thalasso, Djerba. Nous transmettons vos commentaires et suggestions au service concerné et nous faisons de notre mieux afin de vous satisfaire lors d'un avenir très proche. N'hésitez pas à nous contacter si nous pouvons vous être utiles. Nous espérons vous revoir prochainement dans notre hôtel. Cordialement, Guest Experience Manager Aymen Bouzayan