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Reviews of The Crimson Jasper

2.5 out of 5
The Crimson Jasper
200 Connaught Drive, P.O. Box 1200, Jasper, AB

Reviews

8.8

Excellent

Rating 10 - Excellent. 538 out of 1002 reviews" "
Rating 8 - Good. 353 out of 1002 reviews" "
Rating 6 - Okay. 79 out of 1002 reviews" "
Rating 4 - Poor. 16 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Hector

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed the indoor pool and hot tub. Kids had a great time. Walking distance to all the shops and restaurants. Room felt clean but I did find a hair on one of our pillows.
Stayed 1 night in Apr 2024
Response from Florian Vogt on Apr 24, 2024
Hello Hector,We appreciate your time to leave us with your review. I am delighted to read that you enjoyed our pool facilities and the close distance to all the shops and restaurants. We are sorry about the cleanliness issues in your room. Our front desk team in cooperation with our Houseperson is always available and happy to help with any issues that might arise during a stay. Thank you for your business and for making the Crimson your place to stay in Jasper.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bianca on Apr 23, 2024
Hi David! Thank you for the great rating! Our team greatly appreciates it! We are glad to hear that you had a good stay with us and we hope to see you again in the future!

8/10 Good

Richard

Stayed 1 night in Apr 2024
Response from Bianca on Apr 23, 2024
Hi Richard!Thank you for the rating! Our team greatly appreciates it! We hope to see you again in the future!

8/10 Good

Francis Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Limited parking on site. If you have EV’s it would be great because the tesla supercharger and J1772 is just infront of the building across the road. You can also hear the engine of the trains while sleeping but for me its fine it was a great stay.
Stayed 1 night in Apr 2024
Response from Florian Vogt on Apr 19, 2024
Hello Francis Michael,We appreciate your time to leave us with your review. I am glad to read that you had a good stay. Our front desk team is always available and happy to help with additional parking.Your business is appreciated and thank you for choosing the Crimson as your place to stay in the Canadian Rockies.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Stay
Stayed 1 night in Apr 2024
Response from Florian Vogt on Apr 16, 2024
Hello James,We appreciate your time to leave us with your review. I am glad to read that you had a good stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Camila

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very warm all the time. And lots of details in the room that let us feel welcome.
Stayed 1 night in Apr 2024
Response from Bianca on Apr 15, 2024
Hi Camila!Thank you so much for the kind review! Our team greatly appreciates it! We are very glad to hear that you had a good experience at the Crimson Jasper. We hope to see you again in the future!

8/10 Good

dongfeng

Liked: Cleanliness, staff & service, property conditions & facilities
Goo
Stayed 1 night in Apr 2024
Response from Bianca on Apr 15, 2024
Hi DongFeng!Thank you so much for the rating! Our team appreciates it! We hope to see you again in the future!

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Florian Vogt on Apr 16, 2024
Hello Erin,We appreciate your time to leave us with your review. I am glad to read that you had a good stay with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again! Very friendly staff!
Stayed 1 night in Apr 2024
Response from Bianca on Apr 15, 2024
Hi Kayla!Thank you so much for the great review! We greatly appreciate it! We are glad to hear that you had a good experience at the Crimson Jasper! We hope to see you again soon!

10/10 Excellent

Carrie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot, great for the price!
Stayed 1 night in Apr 2024
Response from Kenneth, Front Desk Agent on Apr 10, 2024
Thank you for this review, Carrie! Your feedback is much appreciated. We're glad you enjoyed your stay and had a wonderful visit to the Canadian Rockies. We'd love have you again!

10/10 Excellent

Desiree

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Room was large so there was room to play, really liked the wet bar/kitchen area for storing our things. Parking is limited which is understandable for Jasper. The only negative we had is the pool water is quite cold so my child wouldn’t go in, but lots of others enjoyed it while we sat in the hot tub
Stayed 2 nights in Mar 2024
Response from Florian Vogt on Apr 6, 2024
Hello Desiree,Thank you for your recent visit to the Crimson. We are pleased to read that you enjoyed your spacious room with us.Your business is appreciated.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Jason, Edmonton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crimson is definitely a great bang for your buck. Hotel pricing seems to be getting outrageous but The Crimson was very reasonable but more importantly, well maintained, clean, and the staff were excellent.
Stayed 2 nights in Mar 2024
Response from CRIMSON FD on Apr 5, 2024
Hi Jason!Thank you so much for the kind review! We are glad to hear that you had a good stay at the Crimson! We hope to see you again in the future!

10/10 Excellent

Daniel

Stayed 2 nights in Apr 2024
Response from Kenneth, Front Desk Agent on Apr 24, 2024
Thank you for rating us, Daniel. We appreciate your business and are glad to know you enjoyed your stay with us. We hope to see you again soon!

8/10 Good

Dana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good for our family of four. 2 double room was a little small but everything was clean and the view was amazing!
Stayed 3 nights in Mar 2024
Response from CRIMSON FD on Apr 4, 2024
Hi Dana!Thank you so much for the kind review! We are glad to hear that you enjoyed the view! We hope to see you again in the future!

8/10 Good

Jason

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service
Parking can be a little tricky but was a great place
Stayed 3 nights in Mar 2024
Response from Florian Vogt on Apr 4, 2024
Hello Jason,We appreciate your time to leave us with your review. I am glad to read that you enjoyed your stay with us and thank you for making the Crimson your place to stay in town. Your business is appreciated.Kind regards,Florian Vogt Guest Services Supervisor

6/10 Okay

Ashley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For the main part I enjoyed my stay at this hotel, the only complaint would be that we got told 2 different things from 2 different front staff about the free breakfast. One said we got it since we stayed a couple nights and the other said no since you booked on a third party page plus we had to show our pursuit card upon check in which I did. So was a little misleading cause we didn’t know who to go by. Other then that the room was kept clean, pool was well kept
Stayed 1 night in Apr 2024
Response from Florian Vogt on Apr 4, 2024
Hello Ashley,Thank you for your recent visit to the Crimson. I am glad to read that your overall stay with us was enjoyable. We apologize for the miscommunication upon arrival. Our breakfast package is a limited promotion that can only be booked with the hotel directly. Your business is appreciated and thank you for making the Crimson your place to stay in the Mountain town of Jasper.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Edna

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Florian Vogt on Apr 4, 2024
Hello Edna,We appreciate your time to leave us with your review. I am glad to read that you enjoyed your stay with us and thank you for making the Crimson your place to stay in town. Your business is appreciated.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Edith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A well designed room with everything we needed for our stay. The hot tub was a delightful experience after a day of driving. Quiet and pet friendly room.
Stayed 1 night in Apr 2024
Response from Florian Vogt on Apr 4, 2024
Hello Edith,Your time to leave us with your review is appreciated. We are pleased to read that you enjoyed the design of your room and the possibility to relax in our in-house hot tub after a long day in the mountains. Thank you for your business. Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

xiangqin

Liked: Cleanliness, staff & service
The staff is super nice and helpful.
Stayed 2 nights in Mar 2024
Response from Kenneth, Front Desk Agent on Apr 1, 2024
Thank you for this review, XiangQin. We're glad to know that you were happy with your stay during your visit to Jasper. We appreciate your business!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in Mar 2024
Response from Kenneth, Front Desk Agent on Apr 1, 2024
Hi Michael! Thank you for rating us. We appreciate your feedback and are glad that you enjoyed your stay with us. We'd love to have you again!

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Kenneth, Front Desk Agent on Apr 2, 2024
Many thanks for this rating, Doug! We appreciate the feedback and look forward to seeing you again in the future!

8/10 Good

Richard

Traveled with partner, Traveled with pets
Liked: Staff & service
Good location. Great staff. A bit over priced
Stayed 1 night in Mar 2024
Response from Florian Vogt on Apr 4, 2024
Hello Richard,We appreciate your time to leave us with your review. I am glad to read that you enjoyed our convenient location and amazing staff. Your business is appreciated and thank you for staying at the Crimson.Kind regards,Florian Vogt Guest Services Supervisor

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great amenities. Nice size room and quality bed.
Stayed 2 nights in Mar 2024
Response from Kenneth, Front Desk Agent on Apr 1, 2024
Thanks for this review, Paul! We're thankful for your business and would love to see you again in the future.

10/10 Excellent

Xuhua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was extremely comfortable but the fan was too loud
Stayed 2 nights in Mar 2024
Response from Florian Vogt on Mar 29, 2024
Hello Xuhua,We appreciate your time to leave us with your review. I am glad to read that you enjoyed the comfortable bedding. Your feedback regarding the fan is important to us. I will relay this to the appropriate department. Thank you for your business and for making the Crimson your place to stay in town.Kind regards,Florian Vogt Guest Services Supervisor

8/10 Good

David

Liked: Cleanliness, staff & service
Place was decent. Staff were friendly. Terra restaurant was quite lovely.
Stayed 1 night in Mar 2024
Response from Bianca on Mar 27, 2024
Hi David!Thank you so much for the kind review! Our team greatly appreciates it. We are very glad to hear that you had a good stay at the Crimson Jasper and enjoyed Terra as well! We hope to see you again in the future!

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Florian Vogt on Mar 28, 2024
Hello Cheryl,We appreciate your time to leave us with your review. I am sorry to read that your stay with us was not optimal.I am glad to read that we were able to move you regarding the bathroom issues. Your business is appreciated and thank you for staying with us. Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Jeyrome

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating and the staff was very helpful
Stayed 1 night in Mar 2024
Response from Bianca on Mar 27, 2024
Hi Jeyrome!Thank you so much for the kind rating and review! We are very glad to hear that you had a good stay at the Crimson Jasper! We hope to see you again in the future!

10/10 Excellent

aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from CRIMSON FD on Mar 27, 2024
Hi Aimee!Thank you so much for the amazing rating! We hope to see you again in the future!

10/10 Excellent

Steven

Stayed 2 nights in Mar 2024
Response from Crimson FD on Apr 15, 2024
Hi Steven!Thank you so much for the rating! Our team greatly appreciates it. We hope to see you again in the future!

10/10 Excellent

Milanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bianca on Mar 27, 2024
Hi Milanda!Thank you so much for the amazing rating! Our team greatly appreciates it! We hope to see you again in the future!

2/10 Terrible

Mami

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Florian Vogt on Mar 28, 2024
Hello Mami,We appreciate your time to leave us with your review. I am sorry to read that your stay with us was not optimal.Your business is appreciated and thank you for staying with us. Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Kimberley, County of Grande Prairie

Stayed 4 nights in Mar 2024
Response from Florian Vogt on Apr 13, 2024
Hello Kimberley,We appreciate your time to leave us with your review. I am glad that you had an enjoyable time with us.Thank you for your business.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and price were Great and the staff was awesome. They are super pet friendly and the staff were Great. Anything we needed they were there to help. Although no Breakfast in the morning was kind of a bummer and the restaurant itself was expensice and not worth the time nor your money. I mean $38. For a burger and fries.
Stayed 1 night in Mar 2024
Response from Florian Vogt on Mar 22, 2024
Hello Karen,We appreciate your time to leave us with your review. I am glad to read that you enjoyed the value for money and amazing staff. Your business is appreciated and thank you for making the Crimson your place to stay in Jasper.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Florian Vogt on Mar 22, 2024
Hello Jason,We appreciate your time to leave us with your review. I am glad to read that you had a great stay and hope that you were able to enjoy your time in Jasper.Your business is appreciated, and we look forward to you next visit to the Canadian Rockies.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

s

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024
Response from Florian Vogt on Mar 22, 2024
Hello Shawna,We appreciate your time to leave us with your review. I am glad to read that you had a great stay and hope that you were able to enjoy your time in Jasper.Your business is appreciated, and we look forward to you next visit to the Canadian Rockies.Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hôtel est moderne et très propre. Il est accessible à 4-5 minutes à pied des commerces et de la rue principale. Les commodités dans la chambre avec la cuisinette est très pratique.
Stayed 1 night in Mar 2024
Response from Bianca on Mar 19, 2024
Hi Alexis!Thank you so much for the amazing review! We are glad to hear that you enjoyed your stay at the Crimson! We hope to see you again in the future!

10/10 Excellent

Daniel, Edmonton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place every time we go skiing! The pool and jacuzzi are very welcomed after a day of skiing!
Stayed 2 nights in Mar 2024
Response from Bianca on Mar 19, 2024
Hi Daniel!Thank you so much for the kind review! Our team greatly appreciates it! We are very glad to hear that you had an enjoyable time at the Crimson and hope to see you again in the future!

10/10 Excellent

Raymond, Prince George

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No usb on the bed side tables, and maybe better smart tvs, other then that excellent staff and clean
Stayed 1 night in Mar 2024
Response from Crimson FD on Mar 19, 2024
Hi Raymond!Thank you so much for the review! We are glad to hear that you had an excellent experience with our team and hope to see you again in the future! We will definitely pass on the suggestion for the rooms to our management!

8/10 Good

Yifei

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2024
Response from Bianca on Mar 19, 2024
Hi Yifei!Thank you so much for the kind rating! We hope to see you again in the future!

10/10 Excellent

Philippa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really great hotel, staff treated us so well & we had an amazing room. The restaurant is very good & plenty of activities close to the hotel.
Stayed 3 nights in Mar 2024
Response from Bianca on Mar 19, 2024
Hi Philippa!Thank you so much for the kind rating! We are glad to hear that you had a great experience at the Crimson. We hope to see you again in the future!

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly helpful staff, clean room, comfortable bed. Great stay.
Stayed 1 night in Mar 2024
Response from Bianca on Mar 19, 2024
Hi Frances! Thank you for the amazing review! We are glad to hear that you enjoyed our stay at the Crimson! We hope to see you again in the future!

8/10 Good

Eric

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Crimson FD on Mar 19, 2024
Hi Eric!Thank you so much for the kind rating! We hope to see you again in the future!

8/10 Good

Kyle

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Crimson FD on Mar 19, 2024
Hi Kyle!Thank you so much for the kind rating! We hope to see you again in the future!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Florian Vogt on Mar 17, 2024
Hello Chris,We appreciate your time to leave us with such a great review. I hope you were able to enjoy your time in Jasper and we look forward to welcoming you again the next time you are in the Canadian Rockies.Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

Real

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Florian Vogt on Mar 17, 2024
Hello Real,We appreciate your time to leave us with such a great review. I hope you were able to enjoy your time in Jasper and we look forward to welcoming you again the next time you are in the Canadian Rockies.Your business is appreciated. Kind regards,Florian Vogt Guest Services Supervisor

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, friendly service, terrific location
Response from Kenneth, Front Desk Agent on Mar 12, 2024
Hey John! Thank you for rating us. We appreciate your feedback and we're happy that you enjoyed staying with us during your time in Jasper. We hope to see you again!

8/10 Good

Lora, Gibbons

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very large, comfortable bed and linens. Check in staff were awesome! Dining room staff were awesome, great meal at supper! Drinks were superb! Great overall.
Stayed 2 nights in Mar 2024
Response from Kenneth, Front Desk Agent on Mar 12, 2024
Thank you for this great review, Lora! We're glad that we were able to help give you a wonderful stay. Your business is much appreciated, and we'd love to have you again!

6/10 Okay

Matthew, Edmonton

Traveled with family
Liked: Cleanliness, property conditions & facilities
One of the better hotels I've stayed at in Jasper Good location, everything in town is a short walk away
Stayed 2 nights in Mar 2024
Response from Florian Vogt on Mar 13, 2024
Hello Matthew,Your time to leave us with your review is appreciated. We are pleased to read that you enjoyed our convenient location. Thank you for your business and for making the Crimson your place to stay in town.Kind regards,Florian VogtGuest Services Supervisor

10/10 Excellent

Penny, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept- very friendly- very nice restaurant.
Stayed 1 night in Mar 2024
Response from Bianca on Mar 7, 2024
Hi Penny!Thank you so much for the kind review! We are glad to hear that you enjoyed your stay at the Crimson Jasper. We hope to see you again in the future!

10/10 Excellent

Dave

Great place to stay, we are regulars there
Stayed 2 nights in Mar 2024
Response from Kenneth, Front Desk Agent on Mar 5, 2024
Hi Dave! Thank you for taking the time to leave a review, we. We appreciate your business. See you again in the future!