Ratings based on 423 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
73% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Chestermere

very enjoyable stay

Posted Nov 16, 2016
Pros: convenient location, friendly staff and clean
Cons: complimentary breakfast would be appreciated
Location: close to jasper
Comment from Hotel Management
Nov 18, 2016 by San, Hotel Management
Dear Brenda, Thank you for choosing to stay with Holiday Inn Hinton and for taking the time to share your feedback with us. I am delighted to know that you enjoyed your stay with us. We look forward to welcoming you back soon. Kind Regards, Sachin Pandey Guest Services Manager
4 out of 5
by A verified traveler

Economical hotel in hinton

Posted Nov 14, 2016
Very clean and fast room service . Only issue with soundproofing of floors and walls..
Comment from Hotel Management
Nov 18, 2016 by San, Hotel Management
Dear DD, Thank you for your feedback. I am delighted to know that you hotel clean and experienced prompt service. We look forward to welcoming you back soon. Kind Regards, Sachin Pandey Guest Services Manager
5 out of 5
by A verified traveler

Posted Nov 14, 2016
Thr people are friendly. The rooms are comfortable and clean. The restaurant made a great breakfast!
Comment from Hotel Management
Nov 18, 2016 by San, Hotel Management
Dear Guest, Thank you for sharing your valuable feedback with us. We are enormously happy to learn that from our room to our restaurant, everything left you satisfied. We Look forward to welcoming you back soon at Holiday Inn Hinton. Kind Regards, Sachin Pandey Guest Services Manager
4 out of 5
by A verified traveler from Edmonton

Comfortable hotel, with good amenities, central

Posted Nov 9, 2016
Pros: The bed was super comfortable and I loved the hot tub.
Cons: When we went to check out of the hotel we had to wait 15 minutes for someone to arrive. Dissapointing that there was absolutely no one to check us out
Location: Really not sure as we stayed one night, during making a big move from Alberta to B.C.
This was a very comfortable nice hotel with great amentities, a hot tub, swimming pool with a water slide, and a really nice lounge with excellent quality food you'd expect in more of a fine dining like restaurant. The breakfast the next morning in the other restaurant that we paid a little extra to be included was very good and well worth it.
Comment from Hotel Management
Nov 13, 2016 by San, Hotel Management
Dear Ruth, Thank you for your feedback. I am delighted to know that you liked the hotel and enjoyed your stay. Please accept my sincere apologies for the inconvenience you faced during the checkout. We look forward to welcoming you back soon. Kind Regards, Sachin Pandey Guest Services Manager
4 out of 5
by A verified traveler from Williams Lake, BC

Comfortable and Clean

Posted Oct 22, 2016
Pros: Restaurant, swimming pool and waterslide, clean room, comfortable beds
Location: nicely located, easy to find,
This hotel was everything I was hoping. It was clean, and comfortable. My kids loved the swimming pool and waterslide. It has great amenities and is nicely located. Having a restaurant in the hotel made life much easier for our family that had been travelling for many hours. I would definitely stay again and recommend this hotel to my friends and family.
Comment from Hotel Management
Oct 26, 2016 by San, Hotel Management
Dear Diana, It was a pleasure having you stay at the Holiday Inn Hinton and we thank you for sharing your feedback with us. I am enthralled to know that you found all aspects of your stay from check-in till check-out to be impeccable. I look forward to welcoming you back soon. Kind Regards, Sachin Pandey Guest Services Manager
4 out of 5
by A verified traveler from BC, Canada

Nice location and amenities

Posted Oct 11, 2016
Pros: Neat, affordable and is well equipped
Cons: none
Location: Jasper National Park
very good and would recommend it to people. It was close to my destination and easier to get to and leave
Comment from Hotel Management
Oct 12, 2016 by San, Hotel Management
Dear Donald, It was a pleasure having you stay at the Holiday Inn Hinton and we thank you for sharing your feedback with us. A big thank you for your kind endorsement of Holiday Inn Hinton. We look forward to welcoming you back soon and thank you again for your patronage and recommendations to others. Kind Regards, Sachin Pandey Guest Services Manager
5 out of 5
by A verified traveler from edmonton

Nice hotel

Posted Oct 8, 2016
The pool was beautiful along with the fun waterslide and hot tub the staff was friendly and the restaurant was great! Will definitely go back
Comment from Hotel Management
Oct 8, 2016 by San, Hotel Management
Dear Guest, Thank you for choosing to stay with Holiday Inn Hinton and for taking the time to share your feedback with us. I am delighted to know that you liked the amenities offered by the hotel and enjoyed your stay. We Look forward to welcoming you back soon at Holiday Inn Hinton. Kind Regards, Sachin Pandey Guest Services Manager
2 out of 5
by A verified traveler from Alberta

room at the far end

Posted Oct 7, 2016
Pros: a-la-cart breakfast (not included) in the near lobby restaurant
Cons: room located right by a back door entrance, loud voices / door slamming in the night; very thin bedding (cover) for a cold night
Comment from Hotel Management
Oct 8, 2016 by San, Hotel Management
Dear Guest, Thank you for choosing to stay with Holiday Inn Hinton and for taking the time to share your feedback. Our hotel is committed to providing our guests with the highest quality services and facilities. It seems that we were not able to execute an exemplary hotel stay experience. Please accept our sincere apologies for inconvenience caused. We value you as our guest and sincerely hope you will continue to choose Holiday Inn for your future travel needs. Kind Regards, Sachin Pandey Guest Services Manager
4 out of 5
by A verified traveler

Was

Posted Oct 5, 2016
Was a half way point to rest on our trip from sask to Vancouver. Nice hotel clean rooms , good price for double bed room and water slide was good for our son ! Overall worth it for $113 a night taxes in
Comment from Hotel Management
Oct 6, 2016 by San, Hotel Management
Dear Guest, Thank you for choosing to stay with Holiday Inn Hinton and for taking the time to share your compliments on Expedia. We are glad to note that you had an enjoyable stay and that you were happy with the price, overall facilities and services of the hotel. We look forward to welcoming you back on your next visit to Hinton. Kind Regards, Sachin Pandey Guest Services Manager
2 out of 5
by A verified traveler from Vancouver

No elevator in a 2 story hotel, terrible

Posted Oct 5, 2016
Location: Location on the main highway
We were travelling for 3 weeks so had a lot of luggage, with no elevator and room on the 2nd floor we were not pleased.
Comment from Hotel Management
Oct 8, 2016 by San, Hotel Management
Dear Don, Thank you for choosing to stay with Holiday Inn Hinton and for taking the time to share your feedback. At Holiday Inn, we strive to provide the best of services and this time we fell short and disappointed to learn that we did not meet your expectation. Please accept my sincere apologies for the inconvenience you faced during your stay with us. We value you as our guest and sincerely hope you will continue to choose Holiday Inn for your future travel needs. Kind Regards, Sachin Pandey Guest Services Manager