Ratings based on 1,133 Verified Reviews

3.5 out of 5
70% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Posted Jan 13, 2018
Great location to the airport. When we called for the shuttle at 2:30pm on a Tuesday they said they didn’t have one... also the beds are old spring mattresses but okay for a one night stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Great Front Desk Staff

Posted Jan 5, 2018
Reasonable priced hotel : dated but clean. Breakfast was basic continental; was very busy so the appearance of dining area was “ messy” . Reception person was awesome and helped us ( English) to order take out and even provided a me I.e. etc.
Comment from Hotel Management
Jan 6, 2018 by Catherine, Hotel Management
Dear Craig, We are glad to read that you appreciated your stay at our hotel. It is also nice to read that our employee was helpful because customer service is our priority. We hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great stay

Posted Jan 1, 2018
Pros: Small bathroom but we were staying in a non yet renovated room so it's all good ;)
The beds were very comfortable and the staff extremely pleasant and helpful. The coffee and lemon-water available were appreciated. Thank you :))
Comment from Hotel Management
Jan 2, 2018 by Catherine, Hotel Management
Dear Gen, Thank you for your good comment! We are glad to read that you appreciated your stay at our hotel. It is also nice to read that our staff was pleasant and helpful because customer service is our priority. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 30, 2017
Room was a bit too cold for my liking even with the temp turned up. Has whirl pool and it wasn't crowded. Rooms are clean. Staff are friendly. Good location.
Comment from Hotel Management
Dec 30, 2017 by Catherine, Hotel Management
Dear guest, Thank you for your good comment. We are glad to read that you appreciated your stay at our hotel. It is also nice to read that you appreciated the cleanliness and the location of our hotel. Regards,
3 out of 5
by A verified traveler

disappointed

Posted Dec 30, 2017
Specifically asked for a Room with direct outside access. They told me the booker (expedia ) didnt specify. Same thing for small fridge. The girl at the desk seemed not impress (to say the Least) with the fact i booked online (pinched tone). Also Hard to find a parking near our part of the hotel, poor snow removal in the said parking and very loud hallway. Not Sure i ll will come back for the other night i booked for end of January.
Comment from Hotel Management
Jan 6, 2018 by Catherine, Hotel Management
Dear Caro, We are sorry to read that your stay at our hotel did not reach your expectations. Regarding the type of room, we recommend you to call us for your next stay at our hotel so that we can make sure you get the right type of room. We do have different types of room at the ground floor so you have to be careful to book the right one if you do it online. Thank you for your understanding
1 out of 5
by A verified traveler from Toronto

Posted Dec 28, 2017
Sleping bed is so bad. They didnot cleaned bed, I stay 3 night, Off all
Comment from Hotel Management
Dec 30, 2017 by Catherine, Hotel Management
Dear guest, We are sorry to read that your stay at our hotel did not reach your expectations. Our rooms are cleaned by the house keeping everyday, unless a do not disturb card is on the door. We will still talk to the house keeping to try to figure out what happened. Thank you for your understanding
2 out of 5
by A verified traveler from Canada

Teeny tiny room

Posted Dec 28, 2017
The motel has no elevator. The desk clerk was kind of rude aboit the prepayment of room. The breakfast area looks nice. The room is tiny. The bathroom is even tinier. My son is pointing out every stain on the bedsheets. There is a nice vending machine with beer wine coolers etc.
Comment from Hotel Management
Dec 30, 2017 by Catherine, Hotel Management
Dear guest, We are sorry to read that your stay at our hotel did not reach your expectations. It is true that we don't have an elevator. That is the reason why there's a difference in the prices. Regarding the front desk clerk, we will talk to our employees to fix the issue as fast as possible. Thank you for your understanding
5 out of 5
Recommended
for Everyone
by A verified traveler from Niagara Falls, ON

Nice hotel....

Posted Dec 8, 2017
Clean and quite place to stay with families. Nice location. Close to Cineplex. Was under renovation on our visit..
Comment from Hotel Management
Dec 12, 2017 by Eliane, Hotel Management
Bonjour, Many thanks for your kind words.You should see the final result! Looking foward to meet you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value for QC

Posted Dec 5, 2017
Pros: Overall, great value and quality for price paid.
Cons: bed comfort, breakfast, and wifi (strong connection but drops often)
Location: Hotel is surrounded by other hotels and they are all super close to airport. The hotel is also a short walk to some fast food restuarants that stay op
Nice motel like hotel. Close to hotel but not walking distance to DT, however there is a bus stop just 2 blocks down. Hotel is surrounded by other hotels and they are all super close to airport. The hotel is also a short walk to some fast food restuarants that stay open late (that was very convenient for me as I arrived late and needed to get food!) The breakfast included in the room rate is supers basic (cereal, muffins, bread, fruit, juice and coffee). I think they could improve it a bit. The room was a bit dated, but in great condition and well maintained. It was quiet and comfortable and clean, although mattress was too hard. Overall, great value and quality for price paid. Staff were all very polite.
Comment from Hotel Management
Dec 7, 2017 by Catherine, Hotel Management
Dear guest, Thank you for your good comment. We are glad to read that you appreciated your stay at our hotel. We are taking good notes of your comments regarding the breakfast and the wifi to improve our establishment. Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 4, 2017
all as expected for an inexpensive hotel. Needed a room for one night, got a room for one night
Comment from Hotel Management
Dec 7, 2017 by Catherine, Hotel Management
Dear guest, Thank you for your good comment. We are glad to read that you appreciated your night at our hotel. Regards,