Jean Residences

"It was the first time I had to check in on my own, and although someone helped me, they did so with a bad attitude. Once I had checked in and entered my room, the carpet looked dirty, and overall, the place did not have a pleasant appearance in terms of cleanliness."

"Very disappointed. Way too many people trying to use pools and not enough chairs. Charge a resort fee and cannot even find a place to sit around any of the pools. People line up at 8am to wait for pool to open at 9am and still cannot get a chair! But yet the hotel sells day passes for other people to use their pool when they can’t even satisfy their own guests. Pool area very dirty, garbage, towels and kids bathing suits all over near garbages buried in sand. No one cleaning sand off walkways so very muddy looking everywhere. Wave pool water freezing and too many rules to enjoy the beach entrance as you are not allowed to stand there. Chairs at pool are sardined together - very bad vibe as it’s way too crowded. Fridge in room full of drinks and not allowed to remove them or you are charged. Front desk charges $35/day if you want refrigeration so personal water bottles are always warm and no where to store food. Room is crowded for a family and also snacks are weighted so if your kids pick up a snack you get billed automatically-very unfair system. Bathroom nice but no garbage in toilet room and door hinges auto close door which is annoying and not good for kids. Stayed 3 days and couldn’t use pool here so had to go to Park MGM to use their pool every day. Only perk of staying here was the $20 parking gets you into any other MGM parkade/hotel. Also staff not helpful with texting requests unlike other resorts in Vegas, long waits to check in or to get towels brought to room."

"nice"

"Good value for a suite on the strip Great location"

"Kids had a fun time. Over all "

"music coming from the pool was very loud and could be heard very clearly on the 11th floor all afternoon when in the room When added to the construction noise it made being in the room before 6PM difficult with a 1yr old trying to nap. "

"Great location across Venetian and Wynn, the walk to other side of the strip is a little crazy with large crowd with Hard Rock Cafe construction. The property is average in terms of luxury. Free self parking is convenient with direct walk bridge to Casino. Digital Kiosks avoid the large lines."

"They charge exourbant resort fees"

"The property was very clean and modern. The pool was fantastic and the food options were great. The rooms were quiet and the overall stay was 5⭐️"