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We had a small issue, the duty Manager Mr. Harab was very helpful, he looked into our concerns personally. It's not usual that the duty manager get involved personally. I really appreciate his help & I will recommend all my friends to stay in Millenium airport hotel during theiri visit to Dubai.
The overall experience was ok, but I had a few issues with the hotel reception as far as settle it the payments for my stay and with being locked out of my room because the key was deactivated, and didn't get the standard of room service that I hoped for.
House keeping team are fantastic and very helpful. The spa was fantastic it was never busy always had the whole spa to myself when i would go there. The pool is also lovely. The only negative is that they must have save my title on the system as a MR when i am not. So whenever i would call reception ...
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