Posted Nov 30, 2012
the hotel biggest Pro is the location . connected to the biggest mall in the city makes it an easy,comfy stay.
wether alone or with family you'll enjoy the almost readily availability of coffee,food varieties at the food court and shopping outlets of course.
My only concern is the reception staff.
they were polite but they lacked the professionalty expected from 5 stars hotel staff.
they kept saying room will be finished in 5 minutes and we waited for 45 minutes. I would've appreciate it if they stated it clear from the beginning .
and when i asked about a close coffee shop to wait he directed me to the hotel coffeeshop and gave me the impression that it is the hotels treat for the delay to be surprised later that i was handled a receipt to pay for my coffee.