Old hotel needs a complete renovation. The house keeping treat each floor with a different type of service based on the room rates and the booking method.
Comment from Hotel Management
Oct 16, 2016 by Kevin Brett - General Manager, Hotel Management
Thank you for taking the time to review our property. Apologies to hear that your stay didn't go as per your expectations. We have addressed those issues with their relevant departments and rest assured that your next stay will be unforgettable one.
We look forward to welcoming you again at Jeddah Hilton.
Kevin Brett - General Manager