Ratings based on 173 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
80% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Noisy hotel

Posted May 31, 2016
Quite noisy and old hotel. Good Japanese RESTAURENT
Comment from Hotel Management
Jun 5, 2016 by Marlowie, Hotel Management
Dear valued guest, Thank you for taking the time to write a review, and bringing this matter to our attention. We take pride in our “Yes I Can!” service and sincerely apologize for the inconvenient experiences you had during your stay. We have shared your comments with hotel management to use when considering improvements to the hotel Best regards, Marlowie
4 out of 5
by Asif from Sheffield

Do not stay - staff is useless

Posted May 24, 2016 on Hotels
Staff needs training
Comment from Hotel Management
by Marlowie, Hotel Management
Dear Asif, Thank you for taking the time to write a review, and bringing this matter to our attention. We take pride in our “Yes I Can!” service and sincerely apologize for the inconvenient experiences you had during your stay. We have shared your comments with hotel management to use when considering improvements to the hotel Best regards, Marlowie
4 out of 5
by AHMED from Jeddah

Posted May 21, 2016 on Hotels
Very good hotel
Comment from Hotel Management
by Marlowie, Hotel Management
Dear Ahmed, Thank you for taking the time to write your positive review. We look forward to welcoming you back in our hotel. For some updates and promotions, you may like us on our Facebook page. Best regards, Marlowie
4 out of 5
by Pradeep

Posted Apr 20, 2016 on Hotels
Comment from Hotel Management
Jun 25, 2016 by Marlowie, Hotel Management
Dear Pradeep, Thank you for taking the time to write your positive review. We look forward to welcoming you back in our hotel. For some updates and promotions, you may like us on our Facebook page. Best regards,
4 out of 5
by A verified traveler from Saudi Arabia

Nice hotel in general

Posted Apr 18, 2016
Pros: nice staff
Cons: room condition
Location: location is OK but no shops or restaurants close by
although the hotel close to the city centre, there is no restaurants or shops close by. the room requires immediate renovation. the price is fine. it is actually 4 stars although Epedia rated it as 5 stars.
Comment from Hotel Management
Apr 22, 2016 by Marlowie, Hotel Management
Dear AlSaif, Thank you for taking the time to write a review, and bringing this matter to our attention. We take pride in our “Yes I Can!” service and sincerely apologize for the inconvenient experiences you had during your stay. We have shared your comments with hotel management to use when considering improvements to the hotel. Looking forward to welcoming you back in our hotel. Best regards,
4 out of 5
by Yann from Doha

Good for a short business trip

Posted Apr 15, 2016 on Hotels
Clean but getting a bit old maybe The Royal Club privileges are not worth it...
Comment from Hotel Management
Jun 18, 2016 by Marlowie, Hotel Management
Dear Yann, Thank you for taking the time to write a review, and bringing this matter to our attention. We take pride in our “Yes I Can!” service and sincerely apologize for the inconvenient experiences you had during your stay. We have shared your comments with hotel management to use when considering improvements to the hotel. Looking forward to welcoming you back in our hotel. Best regards, Shakeel Al Hamid Cluster General Manager
3 out of 5
by Abdulmonem from السعوديه

جيد مع وجود ملاحظات

Posted Apr 11, 2016 on Hotels
الاستقبال جيد الغرفه متوسطة المساحه الفندق بصفه عامه قديم ويحتاج الى تجديد عدم وجود تصريف ارضي للماء في دورة المياه وجود ماطور المكيف داخل الغرفه في مكان يسهل الوصول له من قبل الاطفال
Comment from Hotel Management
Jun 18, 2016 by Marlowie, Hotel Management
ضيفنا العزيز السلام و عليكم و رحمة الله و بركاته نقدر لكم و قتكم الثمين و نتوجه اليكم بخالص الشكر و التقدير لحرصًكم على إبداء رأيكم حول الاقامة في فندق راديسون بلو جدة. إنه من دواعي حزننا العميق إننا لم نوفق في تقديم الخدمات على النحو الذي ترضونه ولذا تتوجه إدارة فندق راديسون بلو جدة بالإعتذار الشديد على التقصير و نعلمكم ان النقاط التي أشرتم اليها يتم بحثها مع اعضاء فريق العمل من اجل تقديم خدمات افضل تتماشى مع تطلعاتكم . مدير عام فنادق راديسون بلو جدة شكيل الحامد
4 out of 5
by Saad

Posted Mar 28, 2016 on Hotels
Comment from Hotel Management
Jun 4, 2016 by Marlowie, Hotel Management
ضيفنا العزيز السلام و عليكم و رحمة الله و بركاته نقدر لكم و قتكم الثمين و نتوجه اليكم بخالص الشكر و التقدير لحرصًكم على إبداء رأيكم حول الاقامة في فندق راديسون بلو جدة. إنه بالفعل لمن دواعي سرورنا إننا حُزنا على رضاكم أثناء إقامتكم الأخيرة في فندقنا و نحن نتطلع الى إستقبالكم قريباً لكي ننال شرف خدمتكم و شهادتكم هذه نعتز و نفتخر بها ودافع لنا لكي نطور خدماتنا حتي تسمو لمستوي توقعاتكم دائماً مدير عام فنادق راديسون بلو جدة شكيل الحامد
3 out of 5
by Laurence from Lyon

Posted Mar 7, 2016 on Hotels
The only bad thing was that I ask for a taxi to drop me to the airport at 05:00AM and they have been late, which is unprofessional.
Comment from Hotel Management
May 21, 2016
Dear Mr. Ayman, Thank you for taking the time to write a review, and bringing this matter to our attention. We take pride in our “Yes I Can!” service and sincerely apologize for inconveniences you had experienced. Rest assured that this matter will be informed to concerned car service provider and concerned personnel in our hotel. Best regards, Shakeel Al Hamid Cluster General Manager
4 out of 5
by A verified traveler

Posted Mar 4, 2016 on Hotels
Comment from Hotel Management
May 21, 2016
Dear Valued Guest, Thank you for taking the time to write your positive review. We look forward to welcoming you back in our hotel. For some updates and promotions, you may like us on our Facebook page. Best regards, Shakeel Al Hamid Cluster General Manager