Ratings based on 37 Verified Reviews

4.4 out of 5
86% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

1 day business stay

Posted May 31, 2017 on Hotels
great
5 out of 5
Recommended
for Everyone
by A verified traveler from Dhahran

Very nice hotel

Posted May 20, 2017
Very clean, cozy and comfortable rooms. Nice service. I will stay there again
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel

Posted May 14, 2017
Such a little very hotel. Roomsreally are very nice and staff brilliant. I arrived very late due to flight delay. I was checked-in in my room Makhadhi Ng the whole process so easy. I would absolutely recommend this hotel.
5 out of 5
by A verified traveler

Great place

Posted Feb 9, 2017 on Hotels
It was a great stay
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice but room location given to me because I rese

Posted Jan 15, 2017
Always rooms location iS the worest location if booked via Expedia so I am thinking next time I book my room directly from the hotel
Comment from Hotel Management
Jan 23, 2017 by Sherif, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mazen Allam Hotel Manager
5 out of 5
by A verified traveler

Great staff

Posted Jan 8, 2017 on Hotels
Staff was great and always available. Room in great condition.
Comment from Hotel Management
Jan 23, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mazen Allam Hotel Manager
5 out of 5
by MOHAMMED

The best experience and service in Jeddah's hotels

Posted Dec 29, 2016 on Hotels
It always the best hotels in Jeddah. The service was excellent, staff so friendly and take care of all details
Comment from Hotel Management
Jan 3, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mazen Allam Hotel Manager
3 out of 5
by A verified traveler from A

Nice hotel not very good service

Posted Dec 19, 2016
Room was excellent but the bed mattress wasn't that much I woke up next morning with uncomfortable feeling with my back Remote control wasn't working I contacted room service couple times waited about 40 minutes then I contacted one more time they told me to use the other TV remote instead of replacing it Contacted the hotel for checkout couple times and they offered bellboy to assist with luggage but took very longtime to come over
Comment from Hotel Management
Dec 22, 2016 by Mazen Allam, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mazen Allam Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2016
Nice location stuff very good comfortable room abeutifull place and enjoy ln this hotel
Comment from Hotel Management
Dec 22, 2016 by Mazen Allam, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mazen Allam Hotel Manager
5 out of 5
by A verified traveler

Posted Nov 17, 2016 on Hotels
Comment from Hotel Management
Dec 22, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mazen Allam Hotel Manager