Ratings based on 152 Verified Reviews

4.2 out of 5
81% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from California

2017 Eclipse

Posted Aug 24, 2017
We were in Jefferson City, MO to see the total eclipse of the sun. The hotel and staff were great and it was close to all of the activities for the event. Everyone was so friendly and nice which made our stay very special. We would recommend the hotel to anyone who is visiting Jefferson City.
Comment from Hotel Management
Aug 31, 2017 by CT - agm, Hotel Management
The entire staff strives to make each guest experience a delightful one. Thank you for being our guest and for your encouraging comments.
3 out of 5
Recommended
for Everyone
by A verified traveler

A few minutes from Capitol building

Posted Aug 23, 2017
Staff were very friendly and helpful. Nice breakfast buffet. Rooms a bit drab with bright pink light fixtures. Not sure why but carpet by AC felt sticky. Overall ok, but not great for the price.
Comment from Hotel Management
Aug 31, 2017 by CT - agm, Hotel Management
Thank you for being our guest. We are in the planning stages of making improvements to our property. We trust you will visit us once those are completed.
1 out of 5
by jason from jefferson city

bugs in bed in 2 rooms 2 different floors

Posted Jun 1, 2017 on Hotels
horrible, bugs in bed in 2 different rooms on 2 different floors. Had to leave hotel and go to the Best Western. Weren't even offered any compensation for the inconvenience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Jefferson city mo

Posted Mar 1, 2017
Great, loved the room awesome experience will return again
Comment from Hotel Management
Mar 3, 2017 by Op Man, Hotel Management
Thank you for taking the time to respond to the survey you received. Your input and feedback are very important to us. We are delighted you had a tremendous stay! Thank you for choosing Hampton Inn!
5 out of 5
by Joseph

Quick stop on the way home

Posted Feb 4, 2017 on Hotels
I checked in by telephone and arrived very late. Check in was effortless. The breakfast was delicious!
Comment from Hotel Management
Mar 3, 2017 by General Manager, Hotel Management
Thank you for choosing Hampton Inn! It is always a delight to hear from those who had a rewarding experience. Your feedback and input are very important to our ongoing efforts to exceed guest expectations. We look forward to having you as our guest again soon!
3 out of 5
by Roger

Posted Jan 24, 2017 on Hotels
I was a late arrival. There was no one at the front desk for an extended period of time. Another guest commented they would call the front desk for me from their room. There was a sign on the desk that the attendant was away and would come back soon...if you need assistance to dial "0"...but there was no phone to dial from. So...I waited...and waited...
5 out of 5
by A verified traveler

Posted Dec 21, 2016 on Hotels
Staff was very friendly & helpful!
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 11, 2016 on Hotels
5 out of 5
by A verified traveler

Good location close to shopping centers

Posted Nov 14, 2016 on Hotels
The front desk staff, especially Darren and Charles, made our stay outstanding. They were friendly and helped us get whatever we needed. This was one of the nicest hotels we have stayed at in a long time. Very clean rooms and lobby area. The fitness room was well lit and had working equipment.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 7, 2016 on Hotels