Ratings based on 114 Verified Reviews

3.6 out of 5
76% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from rosewood hgts illinois

Posted Oct 20, 2017
Hotel had a good bed!bathroom could be updated but was clean!
3 out of 5
by A verified traveler

older motel - few aminities

Posted Oct 5, 2017
Pros: close to our distintination
Cons: fix it up and make it modern
Location: mostly FAST FOOD IN AREA but ok
we could buy coupons for breakfast from perkins, but did not come with room rate - very misleading. asked for room with bathtub - told they only had showers on friday night, at checkout found out we could have had a room with a tub
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Posted Sep 25, 2017
Krenda Carleton GM demonstrates awesome customer service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth, TX

Close to Everything

Posted Aug 27, 2017
Pros: Location and safety.
Cons: Can't think of a thing for this type of hotel.
Location: See earlier comment.
We were there for three nights to see the Great American Eclipse. The hotel is only about three miles from downtown. But it is also very close to a post office, a very nice little restaurant (Perkins) and a super local fast food and ice cream place .(Zestos). It is located in a safe and clean part of town.
Comment from Hotel Management
Sep 1, 2017 by KC , Hotel Management
Thank you for your friendly response. We strive to keep our guest happy. Thank you for staying with us.
4 out of 5
by Brenda

Posted Jul 20, 2017 on Hotels
Comment from Hotel Management
Jul 22, 2017
tHANK YOU FOR STAYING WITH oAK tREE iNN, wE APPRECIATE YOU TAKING THE TIME TO RESPOND AND VALUE YOUR OPINION.
3 out of 5
by A verified traveler

Not ok!!

Posted Jul 17, 2017 on Hotels
They didn't clean the room at all on our last two nights there. No new towels, beds not made, trash not taken out....nothing!!!
Comment from Hotel Management
Jul 24, 2017
We apologize that we didn't meet the mark. We are normally known for being exceptional.
1 out of 5
by james

Don't Do It!

Posted Jul 15, 2017 on Hotels
Terrible! Upon arrival the front desk clerk was new and had no training. She was left on her own and could even find my reservation. Was T the front desk for over 30 minutes before I got a room. Room had bad smell. Bathroom had dead bugs on the floor. Bed was very uncomfortable. The whole place is very dated and warn out. No place close to eat. Parking is limited.
Comment from Hotel Management
Jul 24, 2017
We're normally known for exceptional detail..we apologize that we didn't meet the mark. We are sorry to hear about your bad experience.
5 out of 5
by Derick

Posted Jul 13, 2017 on Hotels
Comment from Hotel Management
Jul 24, 2017
The team here at the Oak tree Inn is thrilled to hear such good feedback!
5 out of 5
by Rachael

*Arnold voice* I'll be back!

Posted Jul 9, 2017 on Hotels
Wonderful room. Manager and employees were all friendly, helpful, and very professional. Everyone went out of their way to make our stay comfortable. I had my little Pomeranian with me, and they even took her for a walk and took care of her while we were at the hospital with our brother. The hotel lobby, hallway, and rooms had no animal odors whatsoever. It looked and felt clean. Will stay there again when we go back in about 3-4 weeks.
Comment from Hotel Management
Jul 12, 2017
Thanks for leaving a review and mentioning our General Manager Krenda. You are correct she is a huge animal advocate! The Team at the Oak Tree Inn, is thrilled about the positive feedback! We look forward to you staying with us again.
5 out of 5
by A verified traveler

Clean and cozy

Posted Jul 4, 2017 on Hotels
Very clean and quiet hotel. Exceptional staff. If you are just needing a place to sleep and don't need all the extras this hotel is perfect.
Comment from Hotel Management
Jul 6, 2017
Thank you for staying with us here at the Oak Tree Inn.