Location was good..
Posted Oct 31, 2016
The location of this hotel was great. Restaurants nearby and a 5 min drive to city center.
However, the hotel was a mess. To their defense, they are remodeling, but it seems as though the places that are finished remodeling, are not excellent anyway and much more needs to be done. Our room was spacious and we liked having a kitchenette, but the dishes on the counter had dried food on them when we arrived and some other old food pieces in the sink. There was a mystery smear of something on the wall in our bathroom. Our window was open on arrival which had let in a bug. Our A/C did not work properly. It would blow air but even on the coldest setting, it was warm air. After the manager looked at it, the staff was very nice and quick to put us in a new room for our second night.
The housekeepers did a lax job of cleaning our room. For example, barely making the bed and making it up leaving the remote inside. They also knocked on our doors several different times in the morning after I had already told them we would be checking out later on and did not need their service.
One of the deciding factors in choosing this hotel over others for us was the complimentary breakfast, as no other hotel in the area seemed to offer it. We were disappointed to find out it was only cold cereal.
Basically, the staff was friendly, everything else was subpar.