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Overview of Holiday Inn Express New Albany, an IHG Hotel

Photo gallery

Featured Image
Indoor pool
Premium bedding, pillowtop beds, in-room safe, individually furnished
Premium bedding, pillowtop beds, in-room safe, individually furnished
Premium bedding, pillowtop beds, in-room safe, individually furnished

Holiday Inn Express New Albany, an IHG Hotel

2.5 out of 5

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    AirportLouisville, KY (SDF-Louisville Intl.)15 min drive
    Popular LocationChurchill Downs16 min drive
    Popular LocationKentucky Exposition Center18 min drive
    Popular LocationWaverly Hills Sanatorium27 min drive

Choose dates to view prices

Room, 2 Queen Beds, Non Smoking

4.1/5 guest room rating
  • 384 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Leisure)

4.5/5 guest room rating
  • 384 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking (Mobility Tub)

5/5 guest room rating
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

Standard Room

5/5 guest room rating
  • 384 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking (Mobility Roll-In Shower)

5/5 guest room rating
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

No guest room rating
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

Room, Accessible, Non Smoking (Hearing)

  • 322 sq ft
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

Superior Room, 1 King Bed, Non Smoking

No guest room rating
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

About this area

New Albany

Located in New Albany, Holiday Inn Express New Albany, an IHG Hotel is in the entertainment district. Louisville Slugger Museum and Muhammad Ali Center are cultural highlights and Kentucky Kingdom is a popular area attraction. Looking to enjoy an event or a game? See what's going on at KFC Yum Center or Churchill Downs. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • United States Marine Hospital of Louisville - 5 min drive
  • Falls of the Ohio Wildlife Conservation Area - 11 min drive
  • Churchill Downs - 16 min drive
  • Kentucky Exposition Center - 18 min drive
  • Waverly Hills Sanatorium - 27 min drive

Getting around

  • Louisville International Airport (SDF) - 15 min drive

Restaurants

  • Wick's Pizza Parlor — 10 min walk
  • Comfy Cow;Sew Fitting — 10 min walk
  • The Exchange — 10 min walk
  • La Habana Blues — 10 min walk
  • Bella Roma — 11 min walk

About this property

Holiday Inn Express New Albany, an IHG Hotel

Hotel in New Albany with free breakfast and indoor pool
An indoor pool, a 24-hour front desk, and express check-out are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include free newspapers. All 76 individually furnished rooms feature free WiFi and pillowtop beds. Comforts include premium bedding and pillow menus, and guests will also find conveniences like sitting areas and microwaves.
Holiday Inn Express New Albany, an IHG Hotel offers 76 air-conditioned accommodations with safes and complimentary newspapers. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 14 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends

Things to do

  • Golfing
  • Indoor pool

Family friendly

  • Indoor pool
  • Microwave
  • Mini-fridge

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Fan
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Paper towels

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 3 PM - 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express New Albany Hotel
Holiday Inn New Albany
New Albany Holiday Inn
Express New Albany, An Ihg
Holiday Inn Express New Albany
Holiday Inn Express New Albany, an IHG Hotel Hotel
Holiday Inn Express New Albany, an IHG Hotel New Albany
Holiday Inn Express New Albany, an IHG Hotel Hotel New Albany

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Express New Albany, an IHG Hotel and receive a full refund?
Yes, Holiday Inn Express New Albany, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express New Albany, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Holiday Inn Express New Albany, an IHG Hotel?
As of Apr 19, 2021, prices found for a 1-night stay for 2 adults at Holiday Inn Express New Albany, an IHG Hotel on Apr 25, 2021 start from $88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Holiday Inn Express New Albany, an IHG Hotel have a pool?
Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.
Is Holiday Inn Express New Albany, an IHG Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Holiday Inn Express New Albany, an IHG Hotel?
Self parking is free at this property.
What time is check-in at Holiday Inn Express New Albany, an IHG Hotel?
Check-in is from 3 PM - 1:00 AM. Late check-in is available during limited hours.
What time is check-out at Holiday Inn Express New Albany, an IHG Hotel?
Check-out is at 11:00 AM.
Where is Holiday Inn Express New Albany, an IHG Hotel located?
Situated in the historical district, this hotel is within 6 mi (10 km) of United States Marine Hospital of Louisville, Louisville Slugger Museum, and Fourth Street Live!. Muhammad Ali Center and Kentucky International Convention Center are also within 6 mi (10 km).

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 104 out of 340 reviews
5 - Excellent 31%
Rating 4 - Good. 127 out of 340 reviews
4 - Good 37%
Rating 3 - Okay. 50 out of 340 reviews
3 - Okay 15%
Rating 2 - Poor. 32 out of 340 reviews
2 - Poor 9%
Rating 1 - Terrible. 27 out of 340 reviews
1 - Terrible 8%

4.0/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each time I have been to this select hotel the staff has always been very nice. I loved that even though we are going through a pandemic that we was still able to get free breakfast. I would recommend this hotel to anyone and when I am in this town again I will choose this hotel over and over again.
Stayed 1 night in Apr 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Booked through Expedia. When we checked in, the room hadn’t been cleaned or prepared. Was told the only other room available did not have heat, was told we’d get $10 off the bill. We declined, slept in a rest stop in the car.
Stayed 1 night in Apr 2021

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Couldn’t get WiFi to work , shower in room was awful , overall looks a little dated
Stayed 1 night in Mar 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The overall stay was good. The bathroom needed a little work, the exhaust fan was extremely loud, the faucets in the shower leaked water every where, although it did stay in the tub. The commode also leaked. Minor annoyances, and can easily be fixed.
Stayed 1 night in Mar 2021

2/5 Poor

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Amenities
Cold showers, pool was closed, the room wasn’t quite cleaned very good,
Stayed 2 nights in Mar 2021

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