Ratings based on 215 Verified Reviews

4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from HK

Posted Mar 28, 2017
very helpful team of staff and it was a very comfortable stay
Comment from Hotel Management
Apr 4, 2017 by bestwesternjeju, Hotel Management
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 27, 2017
Very new, spacious and clean hotel. Better than expected
Comment from Hotel Management
Apr 4, 2017 by bestwesternjeju, Hotel Management
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!
4 out of 5
by Jocelyn

2 night stay at best western

Posted Mar 6, 2017 on Hotels
Starbucks and convenience store is right downstairs. Lotte duty free is just a stone throw away, but it closes at 7.30pm. Room was value for money too
Comment from Hotel Management
Mar 14, 2017 by General Manager, Hotel Management
Thank you for choosing Best Western Jeju Hotel for your stay. With better services, we look forward to have you soon
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Just missing toothbrush toothpaste

Posted Jan 15, 2017 on CheapTickets
First night stay in Jeju. Just know there are no toothbrush and toothpaste in room. This is their Korean style. Just little disappointed about that. Need to buy in front desk.
Comment from Hotel Management
Jan 25, 2017 by bestwesternjeju, Hotel Management
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Jan 9, 2017
Short distance from Jeju Airport ( Taxi abt 10 mins 4.4K Won), Clean and Big room. Near Lotte dutty free shop, close to shopping street. take bus 200 to intercity bus terminal.
Comment from Hotel Management
Jan 16, 2017 by bestwesternjeju, Hotel Management
We apologize for not meeting your expectations. We will try to get better next time. Thank you
3 out of 5
Recommended
for Everyone
by A verified traveler

location

Posted Dec 19, 2016
Direction to hotel from train station only easy to locate exit signs. After that- very tricky to locate hotel.
Comment from Hotel Management
Dec 26, 2016 by bestwesternjeju, Hotel Management
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Korea by way of WI, USA

Close to airporr

Posted Dec 17, 2016
We stayed here our last night on the island to be close to airport. Nice quiet, clean hotel with view of ocean and city. Our room over looked airport and ocean.
Comment from Hotel Management
Dec 19, 2016 by bestwesternjeju, Hotel Management
Warmest greetings from Best Western Jeju. Thank you very much for visiting our hotel and leaving valuable review. We are so glad that you enjoyed your stay with us and it has been a nice trip. We will try our best to develop and improve our service further. Sincerely appreciate your feedback.
4 out of 5
by A verified traveler

Posted Nov 19, 2016 on Hotels
Comment from Hotel Management
Dec 1, 2016 by General Manager, Hotel Management
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Good business hotel

Posted Oct 26, 2016
Satisfied mostly. Had to change room due to A/C shutting down by itself. Good location, everything nearby even airport.
Comment from Hotel Management
Nov 1, 2016 by bestwesternjeju, Hotel Management
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Great hotel near food and shopping

Posted Sep 28, 2016
Had a great two night stay at this hotel. Staff were friendly and helpful when we asked for quickest easiest way to get to various places. They allowed us to check in early. Hotel is situated just a few minutes walk from shopping and restaurants. Two grocery/department stores are also nearby.
Comment from Hotel Management
Oct 1, 2016 by bestwesternjeju, Hotel Management
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!