Great hotel with excellent service and room
Posted Apr 23, 2014
I visited the hotel with my siblings and my mother who is on wheelchair.
As we are not able to read Korean, we have some difficulty understanding the instructions for aircon, toilets, lightings. We gave the front desk a total of 4 calls for help - light, aircon, toilets and last of all a plastic chair for my mother to use for her bath in the toilet. Each time the staff came promptly and assisted us with the our queries. The best was actually finding a plastic chair that we requested. I would say this is amazing. What makes the stay welcoming is also the openness to accommodate us to make us feel welcome. Although our stay is with breakfast, it is only for 2 rather than 4. However, the staff provided us with breakfast coupons for 4 without us asking and this really makes a different. On our last day, they even assisted us with our transportation to the airport as our driver somehow didn't turn up to pick us up. We truly enjoyed our stay!