Get an overview of this hotelFamily-friendly hotel with restaurant and indoor pool


Located in Jelenia Gora, this family-friendly hotel is 1.2 mi (2 km) from Municipal Stadium, and within 9 mi (15 km) of Western City and Alpine Coaster. Wang Church and Karpacz Ski Resort are also within 12 mi (20 km).

Hotel Features

Along with a restaurant, this smoke-free hotel has an indoor pool and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, spa services, and conference rooms.

Room Amenities

All 188 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with cable channels. Minibars, room service, and hair dryers are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Mercure Jelenia Gora provides a sauna and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

Event facilities measuring 2013 square feet (187 square meters) include conference space. This family-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. Parking is available onsite for a surcharge.

Mercure Jelenia Gora is a smoke-free property.

  • Indoor pool 
  • Sauna 
  • Restaurant 
  • Total number of rooms - 188 
  • 24-hour front desk 
  • Number of floors - 5 
  • Bar/lounge 
  • Barbecue grill(s) 
  • Free newspapers in lobby 
  • Conference space 
  • Dry cleaning/laundry service 
  • Tours/ticket assistance 
  • Free WiFi 
  • Computer station 
  • Luggage storage 
  • Laundry facilities 
  • Meeting rooms 9 
  • Multilingual staff 
  • Terrace 
  • Picnic area 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • RV, bus, truck parking (surcharge) 
  • Free parking nearby 
  • Year Built 1991 
  • Conference space size (feet) - 2013 
  • Conference space size (meters) - 187 
  • Number of meeting rooms - 9 
  • Ski storage 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Children's pool 
  • Breakfast available (surcharge) 
  • Television in common areas 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge), RV, bus, truck parking (surcharge), Free parking nearby

Room Amenities

  • Hypo-allergenic bedding available 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Iron/ironing board 
  • Desk 
  • Television 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Free WiFi 
  • Room service (limited hours) 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 

Where to Eat

Buffet breakfasts are available for a surcharge between 6:30 AM and 10 AM.

Winestone - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby 
  • Bicycle rentals nearby 

Spa Services

  • Massages 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 2 PM

Minimum check-in age is 18

Check-in time ends at 6 PM


Check-out time is noon

Payment types


  • Pets allowed for an extra charge of PLN 25 per pet, per day, plus a deposit of PLN 25.00 per night

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Additional policies and fees may apply when booking more than 7 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.


You'll be asked to pay the following charges at the hotel:
  • Deposit: PLN 100.00 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: PLN 45 per person (approximately)
  • Self parking fee: PLN 30.00 per day
  • Pet deposit: PLN 25.00 per night
  • Pet fee: PLN 25 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

One child 16 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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