Ratings based on 639 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Montréal

personnel de l'hotel très gentil

Posted Jan 11, 2016
Pros: le service du personnel
Cons: heures de déjeuner plus longues
Location: restaurants à coté
recommendable pour c'est qui connais la ville si on veut aller a Manhattan
Comment from Hotel Management
Jan 14, 2016 by Vivian Pereira, Hotel Management
Thank you for taking the time to write regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, VIVIAN PEREIRA GM COMFORT SUITES 2013920008
4 out of 5
Recommended
for Everyone
by A verified traveler from Richmond, VA

Nice hotel close to NY

Posted Jan 4, 2016
Pros: Proximity to public transportation Cleanliness Hotel staff
Cons: Gym was too small Housekeeping would come at 8:30, which is way too early especially when you are on vacation
Location: Everything in NY (Times Square is just 1 bus ride away)
We went to NY as part of a large group (4 adults, 4 kids), and had reserved 2 rooms. The front desk was very helpful and courteous- they booked 2 rooms right next to each other (you would be surprised by the number of hotels that don't do that without you asking). The hotel is very close to North Bergen Park and Ride- I think like a mile away- so very convenient. The price for parking and round trip to Port Authority was just $10. The return is a little longer because the hotel is off a main road, where U-turns are not allowed.
Comment from Hotel Management
Jan 9, 2016 by Vivian Pereira, Hotel Management
Thank you for taking the time to write about your feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, VIVIAN PEREIRA GM COMFORT SUITES 2013920008
3 out of 5
Recommended
for Everyone
by A verified traveler

Average hotel visiting NYC area

Posted Dec 21, 2015
Pros: Saves lots of money while visiting NYC. Staying here and paying for parking in the city is MUCH cheaper than staying in the city.
Cons: Found the heater to be erratic. Temperature was either really warm or really cold.
Location: Location is good for visiting Hoboken and NYC.
We've stayed here before when visiting NYC. Its roughly a 25 minute drive into the city. We chose to drive in and find parking. The cost of garage parking is within a few dollars of the shuttle they provide. Conditions at the hotel are average but you get what you pay for. Its not a Marriott and we are ok with that. The room was clean and comfortable. Id ask for a room away from the elevators if noise bothers you. Breakfast was ok, typical hotel fare. Dont book this hotel looking for a view. There is one, but its of the parking lot and adjacent hotels. You book this hotel to save money while visiting NYC. Thats all.
Comment from Hotel Management
Dec 27, 2015 by Vivian Pereira , Hotel Management
Thank you for taking the time to write regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, VIVIAN PEREIRA GM COMFORT SUITES 2013920008
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel. Excellent staff, Breakfast was top not

Posted Dec 14, 2015
Pros: Staff
Location: Great location. Convenient for Mid-Town ferry. Free Parking
Had problems initially with heat in the room but staff fixed problem with auxillary heater.
Comment from Hotel Management
Dec 18, 2015 by Vivian , Hotel Management
Thank you for taking the time to write regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, VIVIAN PEREIRA GM COMFORT SUITES 2013920008
3 out of 5
by A verified traveler from ny

Close to NYC

Posted Dec 7, 2015
I usually use a motel next to this hotel, but decided to give it a try. I was staying for 3 nights. After the second night while I was in Nyc they tried giving my room away and a stranger was in my room. Luckily i did not notice anything missing, but they didn't even tell me, I only found out by my key not working and someone in the hallway said something.
Comment from Hotel Management
Dec 11, 2015 by Vivian Pereira, Hotel Management
Thank you for taking the time to write regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, VIVIAN PEREIRA GM COMFORT SUITES 2013920008
5 out of 5
Recommended
for Everyone
by A verified traveler

Pulito con camere spaziose

Posted Nov 22, 2015
Ottima colazione camere grandi spaziose e pulite personale cordiale Ottimo qualità /prezzo
Comment from Hotel Management
Nov 25, 2015 by Vivian Pereira, Hotel Management
Thank you for taking the time to write regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, VIVIAN PEREIRA GM COMFORT SUITES 2013920008
5 out of 5
Recommended
for Families
by Ruth

Posted Nov 11, 2015 on Hotels
Hotel was great. The shuttle service to NYC was nice and easy. No need to try to figure out a subway schedule.
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Nov 11, 2015 on Hotels
5 out of 5
Recommended
for Families
by salim from Lyon

Nice hotel

Posted Nov 10, 2015 on Hotels
Hôtel très propre et très bon service Petit déjeuner très copieux Très bien situé à 15 minutes de bus de Times square Suite spacieuse et très bon confort des lits,ménage tous les matins Bon wifi
5 out of 5
Recommended
for Families
by Ashley from boise

Posted Nov 9, 2015 on Hotels
We stayed one night here to go sightseeing in Manhattan, my family with 2 young kids and a baby. It was a clean, quiet hotel(even amongst a noisy city). It had an excellent AM breakfast and all the staff was very friendly. The Free Parking was AMAZING and rare, they even let us leave the car the day we checked out until the evening. Also, there was a SHUTTLE that went into manhatten for $12 pad rt that dropped us right near times square and had various options for times. For sure we would stay here again.