Close to PATH
Posted Apr 17, 2016
My wife and I love the location. There is a market down by the square along with a park. It's a nice setting. We took advantage of the valet service which is a nice bonus as well. Our check-in went without a hitch, and the room was nice and clean-except for the some smell that I couldn't quite put my finger on (see #2 below).
The issues we ran into were 1) we were unable to book another night or change rooms at the front desk because the system was down/slow and 2) someone staying near us loved to start off their day by smoking some marijuana. I knew something was off when we first entered the room but it was very faint. The morning of checkout though, my wife could't even stand to be in the bathroom to get ready to go to our professional conference, and it woke me up. We told the young man at the counter who promptly did nothing about our complaint, other than offer us free M&Ms and soda. Thanks but no thanks. If it wasn't for those two things we would't hesitate to stay again, and I still might recommend it to friends who are just staying for a casual overnight near the city.
Comment from Hotel Management
Apr 23, 2016 by John, Hotel Management
Thank you for taking the time to give us feedback regarding your stay here with us.
So sorry that your stay was not enjoyable due to other guest smoking in their room. Marriott is free smoking brand. I will review your comments with our night security and our front desk staff to make sure in the future they are more attentive to our guests.