Ratings based on 801 Verified Reviews

3.4 out of 5
66% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Parker, CO

NYC Trip

Posted Jun 6, 2017
It's an older hotel. The staff makes up for the short comings! Other ppl on the floor were loud, argued in the hall ways. We only slept here as we were gone to NYC or out daily. It's actually easy to get too. Downside not near a bus station but we used Lyft to get back and forth. Highly recommend that app. Breakfast is very weak even though it offers a kitchenette. Who actually uses those? Overall, we've stayed in wayyyy worse! It's a 3/5.
Comment from Hotel Management
Jun 10, 2017 by General Manager, Hotel Management
Many thanks for taking the time to review our hotel. Although you liked our associates, we apologize for not living up to your expectations. We value your feedback and will work diligently to make sure we are more consistent in our service delivery. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Chalfont, PA

Good place after long bike ride

Posted Apr 25, 2017
Pros: Good staff, good place for rest, good location, good views.
Cons: The breakfast was really simple and wasn't offered long enough. That could be better. It was also rather pricey.
Location: Metlife stadium is within eye sight of the hotel. I was riding to NYC and stopped here to avoid city prices. City is only a few miles away.
Was riding from PA Suburbs to NYC, and this was a good place to rest before spending the next day in the city. Good accommodations, simple breakfast, and I was able to bring my bike in the room for security.
Comment from Hotel Management
Apr 25, 2017 by General Manager, Hotel Management
Wow - Jonathen, many thanks for sharing your feedback. We are so pleased to know our location was ideal for your trip and that we were able to meet your expectations - all at a great price we offer. It was a pleasure hosting you at Extended Stay America - Meadowlands - East Rutherford, and we hope you will come and see us again soon. Sincerely, General Manager
1 out of 5
by A verified traveler

Posted Apr 24, 2017
Pros: Nothing
Cons: Everything needs to be improve
The floors are sticky. They dont clean the room well. Breakfast is a scarm
Comment from Hotel Management
Apr 26, 2017 by General Manager, Hotel Management
We apologize for clearly missing the mark in several areas during your stay and regret the inconvenience it caused. We want your visit to be a comfortable one and will continue to work diligently to make sure our guests are satisfied with every aspect. We hope to have the opportunity to make it up to you. Sincerely, General Manager
2 out of 5
by A verified traveler from H

Toilet was dirty and cabinets was very old

Posted Apr 20, 2017
Toilet was very dirty cabinets very old Floor was very bad smell like weed carpet was dirty as well my son coughing all night he catch allergies
3 out of 5
by A verified traveler from ny

meh

Posted Apr 15, 2017
Pillows were terrible, couldn't sleep well. Breakfast is just coffee and a muffin. Good location though, right across from met life stadium
1 out of 5
by Anna Chan

Really poor cleanliness!

Posted Mar 25, 2017 on Hotels
Would never choose Extended Stay anymore! Really poor cleanliness. Towels were dirty , bed sheets were dirty. I had allergy reaction after staying for one night. Absolutely weak wifi connection. No reason to choose this place!
5 out of 5
by A verified traveler

Posted Mar 22, 2017 on Hotels
Very nice love the studio setting it doesnt feel like you in a regular room hotel, quite, very family atmosphere, great staff, breakfast wasnt all that.. muffin and coffe its all
Comment from Hotel Management
May 3, 2017 by Manager, Hotel Management
Thank you for sharing your comments. We enjoyed hearing form guests. Your satisfaction with your room and the service from our staff are what we strive to provide each guest. We are glad we were able to do it for you. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
3 out of 5
by A verified traveler

No breakfast

Posted Mar 21, 2017 on Orbitz
False statement relative to breakfast. No hot for oatmeal, no hot water, no coffee, 2 old muffins total. No one cared
5 out of 5
by Derek

Great Hotel close to the City

Posted Mar 16, 2017 on Hotels
Nice clean comfortably rooms. Next to large shopping center and just minutes from NYC .
Comment from Hotel Management
May 3, 2017 by Manager, Hotel Management
Thank you for taking the time to share your experience. I am more than pleased to read how comfortable your stay was as well as your satisfaction with our close proximity to NYC. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
3 out of 5
by Maria

Clean but Dated

Posted Mar 15, 2017 on Hotels
Room served the purpose just to sleep and convenience. We had a convention next door at the Hilton but their rooms booked fast. This hotel does not compare at all. I think it needs an upgrade soon. The shower drain was rusted, and the room was and smelled dated. I'm not sure that I stay again.