Small rooms, Unfriendly Staff
Posted Feb 21, 2017
I have stayed at Fairfield Inn''s a lot during my travels but was unimpressed by the one in Rutherford, NJ. They didn't have regular sugar, the coffee was way too strong, the toilet leaked, the light fixture was broken and the room was very tight. I put in my reservation that I had a 1 yr old and 2 yr old and there just was not enough room. Can't say I would book here again!
Comment from Hotel Management
Feb 23, 2017 by GM, Hotel Management
I’m sorry that our service and accommodations were not to your liking; please forgive us. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it allows us to monitor and improve the guest experience. Thank you for taking the time to share your review with us.