Ratings based on 357 Verified Reviews

4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Central PA

Easy access to NYC.

Posted Jan 16, 2017
Staff were very polite & quick to check us in. Handled a special request quickly & to our satisfaction. Bus stop & multiple good restaurants were 5 min. or less walk. Easy access to Times Square & theaters. We will definitely be back again.
Comment from Hotel Management
Jan 20, 2017 by Hotel Staff, Hotel Management
Dear Matt, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let our staff know that they made an impact during your stay. We hope to welcome you back to the hotel soon! Thanks,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 24, 2016
nothing to complain about...good location just older
Comment from Hotel Management
Jan 2, 2017 by Hotel Staff, Hotel Management
Dear Guest, Thank you for staying with us. We hope to welcome you back soon! Thanks,
3 out of 5
Recommended
for Everyone
by A verified traveler from ORLANDO

FAMILY GATHERING DUE TO DEATH

Posted Dec 21, 2016
Pros: CLOSE TO RESTAURANTS, STORES, ROUTES.
Cons: PARKING SHOULD BE INCLUDED IN THE RATE. WHEN I BOOKED I DID NOT CHECK IF PARKING WAS INCLUDED THAT WAS MY FAULT.
LOVE THE BED, VERY CONFORTABLE, ROOMS ARE CLEAN, STAFF VERY HELPFULL AND PROFESSIONAL.
Comment from Hotel Management
Jan 2, 2017 by Hotel Staff, Hotel Management
Dear Maria, Thank you for staying with us. I am glad to hear that you enjoyed our Very Comfortable Beds and Clean Spacious Room. Also our guest do have two options for parking. Our Preferred Parking is only $12.00 a night which is covered and gated and Complimentary Parking is available cross the street on 3rd floor. Thanks,
4 out of 5
Recommended
for Everyone
by A verified traveler

great place to stay for Giants game

Posted Dec 20, 2016
Close to public transportation and NYC. Shuttle was a great asset when we needed to go to and from the train station.
Comment from Hotel Management
Jan 2, 2017 by Hotel Staff, Hotel Management
Dear Guest, Thank you your positive feedback. Yes our hotel is conveniently close to all NJ Public Transportation going to NYC and Meadowlands Sports Complex. We hope to you back soon. Thanks,
4 out of 5
Recommended
for Everyone
by A verified traveler from California

It's a nice hotel and not far from the city

Posted Dec 19, 2016
The hotel does not offer an early check in for those flying in hours before the regular check in. Also, it was difficult communicating with the front desk when I tried to ask if we could check in a few hours early. Other than that, our experience was a good one. The restaurant inside the hotel had delicious food. The free shuttle to the train station was very nice and the location of the hotel was convenient as it was next to a few restaurants, movie theater, Walmart, and a Starbucks.
Comment from Hotel Management
Jan 2, 2017 by Hotel Staff, Hotel Management
Dear Guest, Thank you for your candid feedback. I am glad to hear that you enjoyed your overall stay and liked our location of the hotel close to many restaurants in plaza and easy transportation to NYC. Also we do offer early check in on basis of previous night availability. We hope to see you back soon. Thanks,
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location.

Posted Dec 13, 2016
Took my son down for the night to see the Giants game. Hotel was convenient for taking the bus to the city and close to the stadium.
Comment from Hotel Management
Dec 16, 2016 by Hotel Staff, Hotel Management
Dear Guest. Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. We hope to see you back again soon. Thanks,
1 out of 5
by A verified traveler

Posted Nov 26, 2016 on Hotels
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Dear Guest, I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please contact hotel directly and ask for MOD so I can personally discuss your issue. Thanks,
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel Close to meadowland expo center

Posted Nov 20, 2016
Very attractive lobby and nice bar. Rooms are OK. Fridge in the room was nice.
Comment from Hotel Management
Dec 2, 2016 by Hotel Staff, Hotel Management
Dear Gerry, Thank for your staying with us and for your positive comments. We hope to see you soon again. Thanks, Pratik Amin
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

An excellent base for visiting NYC

Posted Nov 2, 2016
Pros: Location, friendly staff, cleanliness of room, comfortable bed, good shower, the view of NYC, value for money.
Cons: Nothing - we felt really comfortable and well looked after there
The hotel was really good and less than half the price of hotels in Manhattan. Its location is fantastic. Just a short, convenient and very comfortable bus ride into NYC on the excellent 320 bus, directly to Port Authority bus terminal from where it is really easy to get anywhere else in Manhattan. Bus stop is just round the corner from front door. Free parking option less than a minute walk, or chargeable ($12 a night) hotel parking a little closer still. Back of hotel opens onto a plaza with dining options. Bar and Starbucks in lobby. Very efficient and friendly staff who can advise on any queries with your local travel and amenities. Excellent gym. The room was really comfortable, very clean, we even had a view of NYC skyline (well, over the top of car park from our 7th floor but still nice!). Incredible bed with pillowtop mattress on which they placed another pillowtop cover (a word of warning though, the bed is really high). The room was recently redecorated and had a homely feel with warm colours rather than usual modern hotels' dark greys. It didn't look like much on photos but in reality was most pleasant and comfortable. There is a microwave, fridge, a comfortable 2 seater sofa and chair, and a footstool. Good shower with a bathtub which again felt more homely than just a shower stall, with good water pressure. Plenty of good towels, nice toiletries. We found this hotel a pleasant surprise and would absolutely recommend it for visiting NYC.
Comment from Hotel Management
Jan 3, 2017 by Pratik Amin, Hotel Management
Dear Guest, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Thanks, Pratik Amin
5 out of 5
by A verified traveler

Shopping, restaurants, movie theater

Posted Nov 1, 2016 on Hotels
The staff was friendly. The room was clean.
Comment from Hotel Management
Nov 4, 2016 by General Manager, Hotel Management
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Thanks, Pratik Amin