Posted Feb 13, 2017
I booked this hotel only because it said there was a swimming pool, as I knew we were going to be going to the city, I figured a swimming pool in the hotel would be the fun thing to do for my seven year old daughter. When we checked in there was a little sign on the front desk that said the swimming pool is closed for maintenance, I asked about it and they told me they called me to let me know, BS!!! Big disappointment for my little one, and on top of that the option was to find another hotel and they wouldn't charge me the fee, find another hotel in the middle of the night???
Comment from Hotel Management
Feb 15, 2017 by Roberto C Garcia, Hotel Management
Johanna, I'm sorry to hear about your experience. It is saddening to hear that you daughter could not enjoy our pool during her stay. Please contact me the next time you are in the are so that we can offer you a lower rate. Unfortunately, the re opening of the pool has no date yet.