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Second stay, excellent facilities in St Brelade suite, brilliant views across the bay made our stay so enjoyable thanks to Michelle for her help Would recommend to anyone and definitely will return again
The receptionist manager was the best thing in our over all stay we arrived very early and heather I believe was her name was amazing helpful and super friendly I’ll be returning to this hotel in summer
Stayed here on both my trips to Jersey, the 1st year & the hotel staff was my reason for going back, coupled with 'knowing the area'.. My 5 year old little Miss liked there as well, so that was also another influencing factor..
Lovely hotel, breakfast was good Continental or English, rooms clean and spacious. We didn't have the best view overlooking a side street and a nightclub but that was fine. Would def stay again.
The hotel was very pleasant and our room comfortable. Unfortunately, the main road was close to the hotel room, which made it difficult to get a proper rest due to the noise.
The apartment was very clean and comfortable and the kitchen had all that was required for self catering. The beds were very comfortable. The front apartments are a little noisy as they overlook a road.
Missing the little extras like a hotel lift so carrying cases up flights of stairs. Food average and staff mostly very pleasant if overworked. One member of staff looked permanently miserable
The Norfolk is a fairly large hotel. It's right in town and had a large car park. The pool was fine and towels were free. The cafe was nice. Staff were polite and helpful. Room comfy, bed huge. Breakfast was good. All in all we enjoyed our stay and would return
There were all the mod cons one could want. Plenty of space & storage. Very well situated ,above the bus station. This location didn't mean disturbed sleep, the double glazing is excellent & there's aircon if you get warm. Nice touches included the few toiletries, tea bags, coffee,crisps, biscuits ...
As a single traveller I opted for a single room. Really good value for the standard, but like all single rooms, smaller than I would have liked. This is no criticism of the hotel though, since as I say, excellent value.
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