Ratings based on 379 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Bramcote

Great hotel. Lovely staff

Posted Sep 26, 2016
Pros: Location, staff, food.
Cons: Rooms on Mulcaster Street side can be noisy.
Location: Good to walk around St Helier centre. A bus pass bought locally allows exploration if the island using the reliable bus services.
Stayed here on an Expedia deal. Great hotel, well located. Superb restaurant and staff lovely. Only drawback, from earlier experience, is that rooms on the street side can be noisy, especially when the pubs turn out.
4 out of 5
by A verified traveler

Right on the harbour

Posted Sep 22, 2016
Pros: Spacious room. Lovely bathroom. Top up of tea coffee etc if required in the evening. Themed decor. They certainly know how to cook eggs.
Cons: In the room firmer pillows would be better. A socket by the bed would be helpful.The three glass jars half-filled with grey stones were rather dull.
Location: Very close to the town centre shops and bus station the latter being unobtrusive.
Extremely efficient and helpful staff throughout.
5 out of 5
by A verified traveler from Nairn, Scotland.

Great hotel in the main hub of St Helier.

Posted Sep 19, 2016
Staff in hotel very friendly and efficient, spa great, plenty restaurants in hotel, lots of action going on around the hotel. Will be back. 👌
5 out of 5
by A verified traveler

Posted Sep 6, 2016
First visit to Jersey to celebrate our Ruby wedding anniversary .lovely hotel we could not fault it. The room and spa along with the food was excellent.
5 out of 5
by A verified traveler from Halle

Tolles Hotel im Zentrum von Jersey

Posted Sep 4, 2016
Pros: Alles!
Cons: wohl kaum
Location: Das Hotel befindet sich im Centrum von St. Helier auf Jersey. Von hier kann man alle Sehenswürdigkeiten erreichen.
In diesem Hotel stimmt alles! Angefangen von der Rezeption, dem Concierge, dem Service- und Zimmerpersonal, im Restaurant sehr freundliches Personal, eine sehr gute Küche, große helle und geräumige Zimmer. Im Spa-Bereich befindet sich ein Pool, verschiedene Saunen und ein Fitness-Bereich.
4 out of 5
by A verified traveler

Nice hotel

Posted Sep 3, 2016
Nice hotel good staff room a little small mattress needs upgrading spa very nice breakfast could be more appealing
5 out of 5
by A verified traveler from lancashire england

lovely hotel

Posted Aug 31, 2016
Pros: the spa was fantastic
Cons: larger rooms
Location: location was great was there for a wedding so did not have a lot of time to explore.
lovely hotel but the room could have been a bit bigger as not a lot of room to move around .
5 out of 5
by A verified traveler from m

Jersey break.

Posted Aug 31, 2016
Booked room with balcony, upgraded. Wasn't given room on arrival but reception dealt with it straight away and room was perfect.
5 out of 5
by A verified traveler from Hertfordshire, England

Excellent relaxing hotel. Centrally placed.

Posted Aug 27, 2016
Great hotel, attentive staff. Bar always buzzing, get their early!
5 out of 5
by A verified traveler from maidstone

Just the best hotel ever

Posted Aug 20, 2016
Had a fantastic time, and have now been back since. We have now stayed here 2 times now and couldn't fault either. This is just one of the best hotels we have ever stayed in. Beautifully modern hotel with fab food, lovely staff and a wonderfully relaxing and serene spa.