Ratings based on 208 Verified Reviews
3.2 Room cleanliness
3.8 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from uk
Great value, central hotelPosted Sep 19, 2017
Pros: Location and staff
Cons: Double glazing
Location: Jazz bar, restaurants, shops, old city
The hotel room itself is quite basic, there is no double glazing and it is not accessible by road. Those are the only downsides. The staff were fantastic. Friendly and welcoming, gave you an introduction to the city and whatever you needed they would help, Tariq was lovely, the staff remember your room number. The hotel is next door to a fantastic jazz bar. It is 15 minutes walk from the old city. Recommend this hotel for staff and location. Would stay there again. Thank you.
by A verified traveler
Contuinued broken toiletPosted Jul 4, 2017
The toilet in our room conitinued to break after one flush. We used the toilet in three other rooms in three days.
Posted Jul 2, 2017 on Hotels
by Chye Ee
Posted Jun 1, 2017 on Hotels
Great location and hotel staff. The hotel staff Jarek helped me carry my luggage up the stairs to my room and down when checking out. This service overcame the shortcoming of not having an elevator in the hotel. Breakfast was good and hotel is cosy and comfortable. It's great value for money.
for Everyoneby A verified traveler from Orange County, California
Good location!Posted Apr 27, 2017 on Orbitz
It's in downtown Jerusalem, close to the Old City. Breakfast was good, the hotel staff was friendly. I would recommend this hotel. All you need is a good place to sleep!
for Everyoneby A verified traveler from New Jersey
Great hotel for ease of access to Old City.Posted Apr 19, 2017
Pros: It is a basic comfort stop that gives you what you need. Full breakfast, really hot water for showering, great internet, fullly staffed 24 hours.
Cons: Nothing, really.....great as it is.
Location: One thing that is convenient is the fact that Nesher's, the airport shuttle is is literally a block or two away. So easy to get to and from airport
This hotel is located in a great place outside the western part of the old city. Walking (15 min.) to and from the old city is a pleasure because Jaffa Road is closed down to vehicle traffic. The road has been converted for the tram system and pedestrians, which means walking does not confine you to small sidewalks as you have access to the entire road, as long as the tram is not passing by. Safe to walk at any time of the day or night. The lobby and desk is one story up, the front entrance is always locked. 24 hour tea and Turkish coffee available, and staff always at the desk. All staff members are very friendly and easy to relate to. I left my bags right next to the desk for 8 hours while I went out after checking out of the room. Great breakfasts every morning from 8 to 10 and seating for about 30 people at a time, so you never feel crowded or rushed.
for Everyoneby A verified traveler from Sussex
Budget hotel close to the old cityPosted Apr 13, 2017
Stayed at Zion Hotel 5-12 April 2017. Things to be wary of: It's in a pedestrian precinct so you'll have to carry/wheel your cases at least 100m from the nearest road. It's noisy at night, lots of bars and restaurants right outside. The rooms are VERY basic, small, no hairdryers and very dated. If they offer you room 309 refuse it!! It's an attic room, tiny, TV is held together with tape and the plug socket flashes blue sparks. We had to stay in it for 2 days before another twin became vacant. Really not good enough even for a budget hotel. The breakfast is interesting 😳, you'll be fine if you like olives, tomato and cucumber salad, spicy dips, plain yoghurt etc. We had hard boiled eggs and toast every day. There is no kettle in the room but tea/coffee/cold water are provided free in the dining room. The staff are friendly enough but try very hard to sell trips, they are not too keen to resolve complaints either, quite aggressive in wanting to know what's wrong with the room. Rooms at the rear are less than 2m from an apartment block under construction, dust comes in to the room and it's noisy during the day. There is a mosquito problem if you have the window open so take repellent. I got 15 bites on the first night. Positive things: hotel is close to the tram and the old city. It's relatively clean. Air con works well. Free beverages Jerusalem is amazing but just be aware that everyone is out to scam you, it's incredibly expensive, especially food and taxis.
by A verified traveler from New Jersey
The Crummiest Hotel I've Ever Stayed InPosted Feb 13, 2017
Pros: The ONLY benefit to this hotel is it's location in the center of Jerusalem.
Cons: Basically everything needs to be improved. Sorry.
No joke, this is by far the worst hotel I've stayed in at hotel prices. I literally felt as though I was in a run-down motel in the middle of the worst neighborhood. I chose the hotel because of it's close proximity to the Old City, but it wasn't worth it. I honestly wish I could get my money back because it was so terrible: shower head falling off the wall, tiles coming up from the bathroom floor, TV in my room didn't work and staff didn't care. Also, if you're sensitive to noise, do not stay here. Besides the music on the street below (which ends at 12-midnight) you will have to dal with cleaning crews doing overnight cleanup in some of the stores below. I found it difficult to sleep. In the end I swallowed the cost and moved to a different hotel for the last 4 days of my week-long trip. Really upset and disappointed.
for Everyoneby A verified traveler
Good locationPosted Feb 8, 2017
Pros: The staff are excellant.
This hotel is in a very good location. The Old City is a 5 to 10 minute walk down the road and the central station a similar distance in thhe opposite direction. Decor is a bit tired but the room was clean and the staff could not have been more helpful. A very pleasant place to stay but as it is in quite a vibrant area it can be a bit noisy at night.
by A verified traveler from NYC
Saved by the locationPosted Feb 1, 2017
The hotel holds a lot of promise considering the excellent location. However, the carpet was filthy, doorknobs were somewhat broken, TV's sound cannot be adjusted and wifi was terrible. There is live jazz (thank goodness!) music almost every night from the resto downstairs so if you are sensitive to sound, do not come here. They also have a shortage of towels (seriously?!).