Ratings based on 170 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
62% of guests recommend
3.3 Room cleanliness
3.2 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from south africa

Cultural shock

Posted Oct 30, 2016
Location: Good location, within walking distance to Old Jerusalem city.
1) Room not made up on arrival.2) No remote for TV, tv not working. 3) Continental breakfast= Thinly sliced cheap white bread & jam. Butter on odd days included. Watered down orange juice- run out on some mornings. Coffee & tea. ALL tenants complained. Shortage of knives & cups. Very cheap knives & forks. 4) Room sliding door onto landing did not lock. 5) No coat hangers. 6) No parking. 7) Garden overgrown & not kept. Management offered me a new room the next day that was much better, after much complaining. Room had a fridge & hot plate & was very comfortable & tv worked, however very limited viewing stations..
1 out of 5
by A verified traveler from Il

Вычурно нищий отель.

Posted Oct 28, 2016
Pros: Soft chairs.
Cons: All !!!
Не работает кондиционер, ручка двери изнутри сломана, холодильник забит льдом, нет никакой посуды, электрочайника, хотя электроплита есть. Чай на рецепшене вечером не допросишься, завтраком утреннюю "трапезу" назвать нельзя. Кроме хлеба и повидла есть еще чай в одноразовых пластиковых стаканчиках. I do not want to change your opinion about your hotel. I leave my objective review by an independent international tourist site with photos application. Я не хочу изменять свой отзыв о вашей гостинице. Я оставлю свой объективный отзыв на независимом туристическом международном сайте с приложением фотографий.
4 out of 5
by A verified traveler

I had a great time.

Posted Oct 21, 2016
Location: The location is ideal. It is just about 10 minutes walk from Damascus Gate. Excellent locstion.
My room was great with a reasonable price. Hisham was the most helpful and caring receptionist. The only disappointment I had was although it read "NO SMOKING!" in the reception area, one of the receptionists was constantly smoking making the place stinking of cigarette. Please stop smokong! THe hotel is good value for money.
Comment from Hotel Management
Nov 28, 2016 by Abraham-Front office manager., Hotel Management
Thanks for the comments.Will advise the staff to stop smoking in the lobby.Action is taken. Abraham
1 out of 5
by A verified traveler

Posted Aug 23, 2016 on Hotels
We were not able to use the hotel as it was closed, although we confirmed our arrival! We had to look for a last minute hotel room late at night, which was not planned!
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Thanks again for the comments.The reception is open 24 hours. Sorry I think it is not true the reason. In any case we feel sorry for the bad experience you had. Kindly, Abraham
3 out of 5
by A verified traveler from maine

Decent hotel, close to the Old City

Posted Aug 1, 2016
The pictures are a bit deceiving. It's kind of drab inside, but it's close to the Old City, it was clean, the staff was nice, so worth the price. A bit cheap on the breakfast though.
Comment from Hotel Management
Aug 3, 2016 by abraham, Hotel Management
Thanks for the comments,will update the photos. Nice regards, Abraham
5 out of 5
by Alijon

Очень хорошая гостиница

Posted Jun 19, 2016 on Hotels
Очень большие удобные номера, что соответствует стоимостью, только завтрак средненький, хотя есть мини кухня со всеми удобствами в номере, можно приготовить.
Comment from Hotel Management
Aug 3, 2016 by General Manager, Hotel Management
Thanks.
3 out of 5
by A verified traveler from w

It was Ok

Posted May 22, 2016
It was reasonably good. The staff was good, there was problem with my booking but the guy in front desk was so helpful. The room cleanness was so so. But we were so tired everyday after long walk in Jerusalem and able to sleep well. No dinner!!! To find a good food which is really expensive we had to walk 5 minutes.
Comment from Hotel Management
Aug 3, 2016 by abraham, Hotel Management
Thanks
1 out of 5
by jason from Sydney,NS

Stay away!

Posted May 8, 2016 on Hotels
No wifi. Tub didn't work. No parking! Ridiculously over priced. They give you a slice of toast for breakfast, literally a slice of white toast that's it. Very disappointing.
Comment from Hotel Management
Aug 3, 2016 by General Manager, Hotel Management
Hopefully we are improving breakfast,if you requested the parking,we have parking.Thanks for the comments.
2 out of 5
by A verified traveler

酒店較舊

Posted Apr 26, 2016 on Hotels
酒店較舊 早餐選擇極少
Comment from Hotel Management
Aug 3, 2016 by General Manager, Hotel Management
we will do improvements,hopefully. Abraham
3 out of 5
by A verified traveler

Angenehmes eher einfaches Hotel mit gutem Service

Posted Apr 10, 2016 on Hotels
Der Besuch unserer Freunde war uns wichtig, ebenso der Besuch der Kotel und der Altstadt, was wiederum zu Fuss bestens möglich war da das Damaskustor sehr nahe ist.
Comment from Hotel Management
Aug 3, 2016 by General Manager, Hotel Management
Thanks, Abraham