Ratings based on 161 Verified Reviews

4.6 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Israel

Delightful, unusual, beautiful, inviting

Posted Jan 24, 2017
Pros: Just about everything.
Cons: Bring the food up to the standard of the hotel.
Location: Smack on the border of Old and New Jerusalem. You will need a car or a taxi to get anywhere.
Situated in an historic compound, stone buildings, arches, cosy garden, free parking, wonderful, but wonderful service, on the border of Old and New Jerusalem, large rooms, very clean, well furnished, reasonably priced. The food in restaurant is good but not as superb as is the hotel. Still, I would not trouble myself to look elsewhere unless I was staying at the hotel for more than a few says. This is definitely not your standard hotel -- it affords a uniquely pleasant stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from amman, Jordan

Jerusalem classic

Posted Jan 21, 2017
Immerse yourself in luxury and history at this Jerusalem classic. Great location near the old city.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel walking distance to the Old City!

Posted Jan 19, 2017
Excellent but do not use hotel transportation. Nice gardens and bar.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Posted Jan 18, 2017
Pros: I think it was like steping into the past....old fashioned charm.
Cons: Nothing really building is Quirky
The hotel was good but not luxury.... they upgraded us to a suite which was nice although a strange but different experiance. One thing was the view it was awful and balcany was covered in bird excrement.... this was call Palm House section of the hotel. Away from main areas. The Hotel was away from anything local, however a not too dufficult walk to The Damascus Gate.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great quality and service

Posted Nov 27, 2016
Pros: Everything
Cons: Zero
Location: Just fine
Hotel is great architecture and character plus good management . 5 star plus
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Beautiful, historic compound. Safe location.

Posted Nov 23, 2016
Pros: Spacious room. Historic photographs and decorations throughout.
Cons: Honestly, I can't think of anything that needs improvement.
Location: East Jerusalem is a little far if walking is difficult, but taxis are instantly available and quite reasonable. A short ride to any Old City gate.
A beautiful old world experience. Staff were uniformly excellent and attentive in every respect.
3 out of 5
by A verified traveler from US

Rough part of Jerusalem.

Posted Nov 3, 2016
Sketchy part of Jerusalem. Streets poorly lit and hotel is away from city center and anything lively tondo at night. Staff could be friendlier. Breakfast was modest and room cleanliness mediocre.
5 out of 5
Recommended
for Couples
by A verified traveler from canterbury uk

Fantastic Stay!!!!!

Posted Oct 2, 2016
Pros: Everything !!!!!
Cons: Very little !!
Location: Very close to old city - 5 minute walk
Absolutely superb hotel. All staff extremely friendly and helpful. Rooms great ,food great ....everything very good. Very close to Damascus gate- area seemed very safe - we walked everywhere. Cannot fault anything and will stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from scotland

Very nice hotel

Posted Aug 23, 2016
Everything was very clean, huge room and balcony over pool. Service at the pool was not very good though
4 out of 5
by A verified traveler

Food

Posted Jul 22, 2016
Breakfast was really bad. we didn't eat at all. don't know how does leading hotel of the world hotel can serve somthing like that. food looks like it was there 2 weeks before every day... was very surprised. Hotel building is beutiful and it is an oasis in the middle of east jerusalem. pool is great. Not a 5 star hotel.. we were upgraded to a suite which was nice.