Ratings based on 183 Verified Reviews

3.3 out of 5
75% of guests recommend
3.2 Room cleanliness
3.8 Service & staff
3.0 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Scotland

Short walk 2 the Herod, and Damascus Gates

Posted Mar 19, 2017
Pros: All respect to the owners. It was not for me. But I do not blame them. Rather a 'cultural clash' of different standards. Politely, West meets East.
Cons: This Hotel, was to an Arab standard. No space here to explain. Poor show Expedia. This room was an insult to me. And nothing at breakfast I could eat.
Location: As above, I love the location.Third time here and likely to return. But not with Expedia, if this standard of Flights and Hotels, is all you can offer
By short walk down through the Damascus Gate, via the El-Wadi bazzars/lanes, and up and around the Via Dolorosa, most of the main attractions for Christian trippers like me are easily found. From the COH Sepulchre, over to Herod's Citadel, and to the Southern Walls, and the fascinating Temple Mount itself, with tunnels, walls, archaeological park, ringing not only of 'Jesus Stories, but of Romans, Byzantines, Ottomans, Jews of course, and the overwhelming appeal and mystique of the Moslem Platform above. Which is accessible at key times. And for keen walkers, through the Dung Gate, along to the Lion's Gate, and the peace of the Pool of Bethesda, if the Tourist Guides are absent. Then go back through the Lion's gate, and wow, up by the Gethsemane Gardens, to the Mount of Olives, and my favourite friendly Camel, that understands Scots lingo. Look across the Kidron Valley, to the Temple Mount, and some amazing sun-sets, that may bring 'tears to your eyes'. As others before. And then for the fit, back down to Gethsemane, down the 'valley of Kings, Kidron' to the City/Village of David, and the visitors centre there, to the archaeological works around the Gihon and Siloam Spring's. Then slog, all the way back, up through the Dung Gate, and up by the 'covered passageway' that takes you back onto the El Wadi, with various twists and turns, back out through the Damascus Gate where you began. And if the 'Garden Tomb', over by the Bus Station, is still open, cool off your feet. Braw.
2 out of 5
by A verified traveler

Posted Feb 27, 2017
The room wasn't clean and they never changed the sheets in the four days we stayed there.
3 out of 5
by A verified traveler

OK but a lot to improve

Posted Feb 1, 2017 on Hotels
Capitol is a rather good place as the staff is really nice. Yet, the place could be cleaned and fixed a little. Internet remains the biggest problem. It is too weak, when is works at all.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 26, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

great hotel!

Posted Dec 13, 2016
Pros: location, staff, breakfast
Cons: i liked it the way it is
Location: location is great everything to walking distance
great hotel close to everything i wanted to visit. the staff very gracious and helpful. breakfast was good and always ready
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Right there in Petra entrance

Posted Nov 23, 2016
Pros: Close to Petra entrance.
Cons: Drinking water should not be charged if they are not providing it at the room. and definitely not charge 5 times what it costs at the store.
5 minutes walk to Petra entrance, it is clean and people are very nice and helpful.
2 out of 5
by A verified traveler from London, UK

Family Pilgrimage of the Holy Land.

Posted Sep 9, 2016
Pros: The staff were okay and helpful! The breakfast was very good.
Cons: The hotel rooms are quite dirty. The wifi in the rooms struggle for reception. We did not have the privacy of securing/locking our room from inside.
Location: Its a predominantly Muslim area, but felt relatively safe as many were quite friendly, although I wouldn't stay in this area again.
The hotel reception, restaurant and staff were okay! The room was very dirty and the TV in our room never worked until we left. The bathroom in the hotel is also very dirty with some very tiny creepy crawlies moving around. The carpet on the floor in our room was the dirtiest of any hotel I've been in. They need to start thinking about the condition of where their guests sleep!
2 out of 5
by SK

not up to expextation

Posted Aug 20, 2016 on Hotels
not as helpful as I expect for a hotel standard, neighborhood is relatively dirty and not touristic.
3 out of 5
Recommended
for Everyone
by A verified traveler from NC

OK hotel

Posted Jul 11, 2016
at this price, this is good enough. breakfast is quite good
1 out of 5
by A verified traveler

Almost died!

Posted Jun 30, 2016 on Hotels
A nice hotel in Afghanistan. Horrible area, if you are not of the religious Muslim faith, I would highly recommend you consider staying in a nice area like the Jewish quarter, not little Iran.