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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Minibar, in-room safe, desk, iron/ironing board

Guest reviews

3.5/5 Good
4 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationMachane Yehuda Market14 min walk
Popular LocationHebrew University of Jerusalem14 min walk
Popular LocationBen Yehuda Street18 min walk
AirportTel Aviv (TLV-Ben Gurion)40 min drive

Choose dates to view prices

  • Standard Room

    Room amenities

    • City view
    • Sleeps 2
    • 1 Double Bed OR 1 King Bed
    More detailsStandard Room
  • Suite, 1 King Bed, Non Smoking

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Non Smoking
  • Executive Room, 2 Twin Beds, Non Smoking

    Room amenities

    • City view
    • Sleeps 2
    • 2 Twin Beds
    More detailsExecutive Room, 2 Twin Beds, Non Smoking
  • Room, 2 Twin Beds, Non Smoking

    Room amenities

    • City view
    • Sleeps 2
    • 2 Twin Beds
    More detailsRoom, 2 Twin Beds, Non Smoking
  • Room, 2 Twin Beds, Non Smoking, City View

    Room amenities

    • City view
    • Sleeps 2
    • 2 Twin Beds
    More detailsRoom, 2 Twin Beds, Non Smoking, City View
  • Presidential Suite, 1 King Bed, Non Smoking

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsPresidential Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking, City View

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking, City View

About this area

Jerusalem

Located in Jerusalem, Crowne Plaza Jerusalem is in the city center. Western Wall and Al-Aqsa Mosque are notable landmarks, and travelers looking to shop may want to visit Machane Yehuda Market and Ben Yehuda Street. Jerusalem Botanical Gardens and Biblical Zoo are also worth visiting.

Visit our Jerusalem travel guide
Map
Popular Location

What's nearby

  • Machane Yehuda Market - 14 min walk
  • Hebrew University of Jerusalem - 14 min walk
  • Ben Yehuda Street - 18 min walk
  • Jerusalem Great Synagogue - 10 min drive
  • Israel Museum - 14 min drive

Getting around

  • Jerusalem Biblical Zoo Station - 13 min drive
  • Yekuti'el Adam Station - 17 min drive
  • Ben Gurion Airport (TLV) - 40 min drive

Restaurants

  • Hamsa — 1 min walk
  • Alouma — 1 min walk

About this property

Crowne Plaza Jerusalem

Jerusalem hotel in Kiryat HaLeom, near Israel Museum
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include an outdoor pool, a health club, and a bar/lounge. All 397 rooms provide conveniences like sofa beds and coffee makers, plus balconies and flat-screen TVs with cable channels. 24-hour room service, minibars, and in-room massages are among the other amenities available to guests.
Crowne Plaza Jerusalem offers 397 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

5th Element has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60°C/140°F or hotter
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Contactless check-in and check-out

Safety measures

Hand sanitizer provided
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: ILS 50 per night
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: ILS 95 per person
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Aerobics classes
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Tennis

Family friendly

  • Babysitting/childcare
  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English
  • Hebrew

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Shared men/women areas in public bath
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • In-room dining only
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - 11:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Check-in may not be available until after 9 PM on Saturdays and on Jewish holidays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • All citizens of Israel may be charged the national value-added tax

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: ILS 95 per person (approximately)
  • Self parking fee: ILS 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Contactless check-in and contactless check-out are available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 7:30 AM to 9 PM
Set meals are served in guestrooms only (no menus or public dining)
Guests under 17 years old are not allowed in the spa

Property is also known as

Crowne Plaza Hotel Jerusalem
Crowne Plaza Jerusalem
Crowne Plaza Jerusalem Hotel
Jerusalem Crowne Plaza
Crowne Plaza Jerusalem Hotel
Crowne Plaza Jerusalem Jerusalem
Crowne Plaza Jerusalem Hotel Jerusalem

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Jerusalem and receive a full refund?
Yes, Crowne Plaza Jerusalem offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Jerusalem cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:30 AM–9 PM.
Is Crowne Plaza Jerusalem pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self parking is available for ILS 50 per night.
What time is check-in at this property?
Check-in is from 3:00 PM–11:30 AM.
What time is check-out at this hotel?
Check-out is at 11 AM.
Where is this hotel located?
Located in Kiryat HaLeom, this spa hotel is within a 15-minute walk of International Convention Centre and Machane Yehuda Market. Israel Museum and Ben Yehuda Street are also within 1 mi (2 km).

Guest reviews

Overall score and ratings for Crowne Plaza Jerusalem

3.5
5 - Excellent
1
4 - Good
1
3 - Okay
1
2 - Mediocre
1
1 - Poor
0
3.8
Cleanliness
3.2
Service and Staff
3.5
Amenities
3.8
Property condition

3/5

  • Disliked: Staff & service
Bellow the standard level from Crowne Plaza hotels

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very friendly and there to help. The food wwas delicious

Stayed 1 night in Jan 2020

2/5

  • Disliked: Staff & service, amenities

Chambre décevante. Difficultés à joindre la réception depuis la chambre. Demandes multiples sans réponse

Stayed 3 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Début à l'hôtel difficile à cause du bruit de travaux incessants à l’étage supérieur. Je voudrai remercier EMAD le manager de l’hôtel qui a pris le temps de m'écouter et m’a proposé en compensation une suite au 21ème étage les 2 derniers jours de mon séjour qui a bien terminé. Je remercie aussi WISSAM le supervisor qui sait recevoir les clients avec une grande amabilité. Bravo le management du Crowne Plaza Jérusalem...!

Stayed 5 nights in Jan 2020