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Reviews of Dan Boutique Jerusalem

4.5 out of 5
Dan Boutique Jerusalem
31 Hebron Road, Jerusalem

Reviews

8.2

Very Good

Rating 10 - Excellent. 284 out of 690 reviews" "
Rating 8 - Good. 268 out of 690 reviews" "
Rating 6 - Okay. 77 out of 690 reviews" "
Rating 4 - Poor. 40 out of 690 reviews" "
Rating 2 - Terrible. 21 out of 690 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

ilyse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located by the First Station and walking distance of the Old City. The rooms are comfortable and clean. The staff was more than accommodating. I highly recommend the hotel.
Stayed 2 nights in Feb 2024
Response from Guest Relations Manager on Mar 4, 2024
Dear Ilyse,Thank you for choosing the Dan Boutique hotel for your vacation. We appreciate the time you spent to write a review and happy to know that you enjoyed the rooms and found them to be comfortable and clean and our staff to be more than accommodating.We look forward to having the opportunity to welcome you back at our hotel for another fantastic holiday in the future.Kind RegardsRakefet Ben-DrorGuest Relations Manager

10/10 Excellent

Pnina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home in Jerusalem
We felt comfortable and well cared for from the beginning of our stay. The staff are all very professional and were helpful throughout. On the last day of our stay war broke out in Israel. There were air raid sirens and we had to go to the stairwell for safety. The hotel and workers were so helpful and accommodating. They did everything possible to make the guests feel safe and comfortable.
Stayed 5 nights in Oct 2023
Response from Guest Relations Manager on Oct 10, 2023
Dear Pnina,Thank you for choosing the Dan Boutique hotel for your holiday. We are so grateful to know you felt at home with us and thank you for your review and your trust in our hospitality. Your kind words about our professional and courteous staff truly warms our hearts.We appreciate your feedback and the time you took to write it.We look forward to welcoming you back with joy.Best regards,Rakefet Ben-DrorGuest Relations Manager

10/10 Excellent

sidney

Stayed 5 nights in Oct 2023
Response from Guest Relations Manager on Oct 29, 2023
Dear Sidney,Thank you for choosing the Dan Boutique hotel for your vacation. We appreciate the time you spent to write a review and happy to know that you enjoyed the accommodation.We look forward to having the opportunity to welcome you back at our hotel for another fantastic holiday in the future.RegardsRakefet Ben-DrorGuest Relations Manager

8/10 Good

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
The room and bathroom were a good size and very clean. The breakfast buffet was extensive with a lot of choices. Would have been to have an omlette bar.
Stayed 2 nights in Oct 2023
Response from Guest Relations Manager on Oct 5, 2023
Dear Elaine,Thank you for choosing the Dan Boutique hotel for your vacation and for taking the time to share your wonderful review with us. We are happy to know that you especially enjoyed the bathroom size and very clean. Also glad to know you felt the breakfast buffet was extensive with a lot of choices.Regarding omelet - During breakfast our waiters will be glad to take you order and we make omlets inside the kitchen according to your choice.* Not available only on Saturday.Thank you again and hope to see you soon as our returning guests.Regards,Rakefet Ben-DrorGuest Relations Manager

4/10 Poor

Harun

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Guest Relations Manager on Oct 8, 2023
Dear Harun,Thank you for choosing the Dan Boutique Hotel for your stay in Jerusalem. I hope you enjoyed this amazing city. Regards,Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

10/10 Excellent

Larry

Liked: Amenities
Beautiful clean, friendly staff, very knowledgeable and helpful.
Stayed 2 nights in Sep 2023
Response from Guest Relations Manager on Oct 1, 2023
Dear Larry,Thank you so much for choosing to stay at the Dan Boutique and for sharing your wonderful review about your recent visit. We are so pleased you enjoyed your stay, especially that you found the hotel to be beautiful and clean, the staff to be friendly and very knowledgeable and helpful. We hope you will return soon and we will have the pleasure of having you as a returning guest.Sincerely,Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was relaxing.had an excellant breakfast and was close to the old city
Stayed 2 nights in Sep 2023
Response from Guest Relations Manager on Oct 1, 2023
Dear Theresa,Thank you so much for choosing the Dan Boutique for your vacation and for taking your time to offer a generous feedback and rating.We appreciate all your kind words regarding our excellent breakfast and location and glad to know your vacation here was relaxing.On behalf of the whole team of The Dan Boutique, we look forward to having you as a returning guest in the near future.Sincerely,Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

10/10 Excellent

Rangel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Friendly staff and great food
Stayed 1 night in Aug 2023
Response from Guest Relations Manager on Sep 11, 2023
Dear Rangel,Thank you for choosing the Dan Boutique hotel for your vacation. We appreciate the time you spent to write a review and happy to know that you had an amazing stay and found our staff friendly and enjoyed the great food we have to offer.We look forward to having the opportunity to welcome you back at our hotel for another fantastic holiday in the future.Kind RegardsRakefet Ben-DrorGuest Relations Manager

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we first checked in, there was a misunderstanding. We were two friends and had expressly requested 2 twin beds. The first room had only one queen. It took about a half hour for them to finally get us in the room with 2 beds. After apologizing for the mixup and being settled in our good room, we had a wonderful stay.
Stayed 2 nights in Aug 2023
Response from Guest Relations Manager on Sep 5, 2023
Dear guest,Thank you for staying at the Dan Boutique Jerusalem hotel during your visit to Jerusalem and for giving us a review.We are glad to know you had a wonderful stay.Your comments have been brought to the attention of the managers responsible and are being addressed. Also, the next time you will make a reservation to our hotel, please contact me directly and I will be happy to make sure your request for beds or anything else is met to the highest way possibleWe are looking forward to hosting you again at the Dan Boutique Jerusalem.Yours Sincerely,Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and modern, central, easy walking distance to the Old City
Stayed 1 night in Aug 2023
Response from Guest Relations Manager on Aug 22, 2023
Dear Simon,Thank you for choosing the Dan Boutique hotel for your vacation. We appreciate the time you spent to write a review and happy to know that you enjoyed the accommodation especially the location and that you found it comfortable and modern. We look forward to having the opportunity to welcome you back at our hotel for another fantastic holiday in the future.Kind RegardsRakefet Ben-DrorGuest Relations Manager

10/10 Excellent

Armand

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access. Clean. Good breakfast. Very helpful service at the reception.
Stayed 7 nights in Aug 2023
Response from Guest Relations Manager on Aug 20, 2023
Dear Armand,Thank you for choosing Dan Boutique for your vacation and for taking your time to write a review. We are glad to know that you appreciated the high level of service provided by our dedicated team, especially at the reception. It is also great to know that you enjoyed our breakfast.We are looking forward to your next visit.Regards,Rakefet Ben-DrorGuest Relations Manager

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Aug 2023
Response from Guest Relations Manager on Aug 15, 2023
Dear Jamie,Thank you so much for choosing the Dan Boutique for your vacation and for taking the time to leave us such a wonderful review.We are happy to know that you had a great stay with us.Looking forward to welcoming you back.Best Regards,Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Dan Boutique was a wonderful place to stay. Their breakfast was fabulous and they were very accommodating. I broke my foot the day before arriving and the ha a wheelchair I could use. That made my stay so much more enjoyable. The hotel is also in a great location for walking around and getting meals.
Stayed 5 nights in Jul 2023
Response from Guest Relations Manager on Aug 8, 2023
Dear Donald,Thank you for choosing the Dan Boutique hotel for your holiday with your family and we with you lots of good health and hope you are feeling better.We are grateful for your review and trust in our hospitality. Your kind words about our service, fabulous breakfast and location truly warms our hearts.We appreciate your feedback and the time you took to write it.We look forward to welcoming you back with joy.Best regards,Rakefet Ben-DrorGuest Relations Manager

10/10 Excellent

Dina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely position near a lot of nice areas and the old city, but quiet. large roomy bedroom and bathroom.
Stayed 1 night in Aug 2023
Response from Guest Relations Manager on Aug 8, 2023
Dear Dina,Thank you so much for choosing the Dan Boutique for your vacation and for taking the time to leave us such a wonderful review.Thank you for letting us know how much you enjoyed it, we are especially pleased that you enjoyed our location and the roomy bedroom and bathroom.We hope you will return soon and we will have the pleasure of having you as a returning guest.Sincerely,Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

8/10 Good

Shamira

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some of the front desk staff have been extremely nice.
Stayed 1 night in Jul 2023
Response from Guest Relations Manager on Jul 13, 2023
Dear Shamira,Thank you so much for choosing the Dan Boutique for your vacation and for taking the time to leave a review.It was my honor to meet you at the hotel.Looking forward to welcoming you back.Best Regards,Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we walked in without a reservation Hindi and the duty manger showed us a room. We quickly made an online reservation and checked in. A complimentary drink was appreciated. The next morning we had breakfast and we’re approached by the guest relations manger Rakefet who greeted us warmly. The breakfast buffet was the best I have seen. In conclusion I highly recommend this hotel and cannot wait to return
Stayed 4 nights in Jul 2023
Response from Guest Relations Manager on Jul 9, 2023
Dear Rafael,Thank you so much for choosing the Dan Boutique for your vacation and for taking your time to offer such a generous feedback and rating.It was my pleasure and honor to meet you at the hotel.All of us at the Dan Boutique hotel appreciate your kind words regarding your overall experience and very glad to know you enjoyed your stay with us.We look forward to having you as a returning guest in the near future.Sincerely,Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Guest Relations Manager on Jul 7, 2023
Dear Arthur,Thank you for choosing the Dan Boutique Hotel and for taking your time and grant us the highest review.Looking forward to having you as our guest again in the near future.Regards,Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

10/10 Excellent

Katarzyna, Shoreview

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Great breakfast. The hotel is pretty close to Old Town and there is a bus line close by. The area is quiet overall despite the fact that the hotel sits on a pretty busy street. We were very happy with our stay.
Stayed 5 nights in Jun 2023
Response from Guest Relations Manager on Jun 28, 2023
Dear Katarzyna,Thank you so much for choosing the Dan Boutique for your vacation and for taking the time to leave us such a wonderful review.We are truly heartened to receive your generous review of the hotel.We are so happy to know you enjoyed your stay.We look forward to having you with us again in the near future.Sincerely,Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

4/10 Poor

janet

Traveled with family
Disliked: Property conditions & facilities
Rooms are old and outdated, dark and dingy
Stayed 3 nights in Jun 2023
Response from Guest Relations Manager on Jun 27, 2023
Dear Janet,Thank you for choosing Dan Boutique and for taking the time to write a review. I would like to apologize for the disappointment you felt during your stay with us.Please be rest assured that we are working to resolve the service, with the specific issues.We are looking forward to the opportunity of welcoming you back again.Regards,Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location by old train station, Western Wall,
Stayed 2 nights in Jun 2023
Response from Guest Relations Manager on Jun 25, 2023
Dear John,Thank you for staying at the Dan Boutique Hotel during your visit to Jerusalem and for granting us the highest points.We were happy to read you enjoyed our location.We are looking forward to welcoming you as our returning guest.Kind Regards Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Guest Relations Manager on Jun 16, 2023
Dear John,Thank you for choosing the Dan Boutique Hotel and for taking your time to give us a 10 stars review.It is a pleasure to know, that you enjoyed your stay with us.We strive to offer unforgettable memories to our guests and hope to have the pleasure of welcoming you again in the near future.Best regards,Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

10/10 Excellent

dror

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Guest Relations Manager on Jun 12, 2023
Dear Dror,Thank you so much for choosing the Dan Boutique for your vacation and for taking the time to leave us a review with the highest points.We are happy to know that you enjoyed your stay with us.Looking forward to welcoming you back.Regards,Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

10/10 Excellent

Richard

Stayed 12 nights in May 2023
Response from Guest Relations Manager on Jun 5, 2023
Dear Richard,Thank you so much for choosing the Dan Boutique for your vacation and for taking your time to offer such a generous feedback and rating.On behalf of the whole team of The Dan Boutique, we look forward to having you as a returning guest in the near future.Sincerely,Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

8/10 Good

Darko

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up!
Nice place and great location. I just could not figure out why my key card would stop working daily when I paid for the room 5 days in advance.
Stayed 5 nights in May 2023
Response from Guest Relations Manager on Jun 4, 2023
Dear Darko,Thank you for choosing the Dan Boutique Hotel.We are happy to read you enjoyed your stay with us and found the hotel to be a nice place with a great location.Thank you for your kind review and your comment. I passed it to the relevant personal for treatment.Looking forward on welcoming you as our returning guest.Sincerely,Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I stayed there 21 days and we just can't say enough good things about this property and its personnel. 12 years ago we stayed there two weeks and enjoyed it so much we chose it again for this trip. During this extended stay we did not have one single complaint and in fact they added several amenities we did not expect. We hope to return to Jerusalem in the future and if so, we will not even consider any other place to stay other than the Dan Botique. We were pleased far beyond expectations in every way. The gates of the Old City are only a 15-minute walk away. The Old Train Station is only a 2-minute walk away with great shops and restaurants and is a place we went frequently. The location of the hotel is perfect. We really hated to leave the staff there which universally treated us as family. We miss them already.
Stayed 21 nights in Apr 2023
Response from Guest Relations Manager on May 15, 2023
Dear John,Thank you for choosing the Dan Boutique Hotel and for taking your time to write such a great 5 stars review.It was my pleasure to meet you at the hotel and all our team were glad to know that you and your wife enjoyed your stay with us.We strive to offer unforgettable memories to our guests and hope to have the pleasure of welcoming you again in the near future.Best regards,Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

10/10 Excellent

Rebecca

Stayed 7 nights in Apr 2023
Response from Guest Relations Manager on May 28, 2023
Dear Rebecca,Thank you so much for choosing the Dan Boutique for your vacation and for taking the time to leave us the highest level of review.We are happy to know that you enjoyed your stay with us and we are looking forward to welcoming you back.Best Regards,Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was walkable to the old city.
Stayed 7 nights in Apr 2023
Response from Guest Relations Manager on Apr 20, 2023
Dear Martin,Thank you for choosing the Dan Boutique Hotel.Thank you for taking your time to write a review.Looking forward to having you as our guest again in the near future.Best Regards,Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

10/10 Excellent

OSCAR RICARDO LEDESMA, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in this hotel, very well located, good transport links, very close to the old city, good size rooms, installations in good condition for a 4 stars hotel. Breakfast and dinner were delicious, different choices and options, we never got bored of eating in the hotel. The only thing we notice is that service is good for everyone one but excellent for some religious backgrounds.
Stayed 7 nights in Apr 2023
Response from Guest Relations Manager on Apr 19, 2023
Dear Oscar Ricardo Ledesma,Thank you for staying at the Dan Boutique Jerusalem Hotel.We were happy to read you enjoyed your stay with us, the room size the location, the delicious meals and the service of our staff.Thank you so much for your kind review and for giving us the highest points.Looking forward on welcoming you as our returning guest.Kind Regards Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

6/10 Okay

Gurmeet

Traveled with family
Disliked: Amenities, property conditions & facilities
Old property. Air conditioning was turned to heat only option. Staff not friendly. Room was spacious and it’s walking distance to Jaffa gate
Stayed 3 nights in Apr 2023
Response from Guest Relations Manager on Apr 9, 2023
Dear Gurmeet,Thank you for staying at the Dan Boutique Jerusalem hotel during your visit to Jerusalem and for writing a review.We were glad to read you found the room to be spacious and enjoyed the location.Your response is greatly appreciated as it helps us to continuously improve our service. Your comments have been brought to the attention of the managers responsible and are being addressed. We thank you and are looking forward to hosting you again at the Dan Boutique Jerusalem.Yours Sincerely,Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

6/10 Okay

Lon

Liked: Staff & service, amenities
Across the street and around the corner a few decent restaurants and VERY good bus access for local wanna-be. Handy market 50 meters same street.
Stayed 8 nights in Mar 2023
Response from Guest Relations Manager on Apr 2, 2023
Dear Lon,Thank you for choosing the Dan Boutique Hotel.We were happy to read you enjoyed our location,Looking forward on welcoming you as our returning guest.Yours Sincerely,Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

10/10 Excellent

yael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Guest Relations Manager on Apr 2, 2023
Dear Yael,Thank you for choosing the Dan Boutique Hotel.Thank you for taking your time and for your very high review.Looking forward to having you as our guest again in the near future.Best Regards,Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

8/10 Good

Esther

Traveled with partner
Liked: Staff & service, property conditions & facilities
The rooms gave a lot of amenities which was nice. However, There was some problem with leaking from the shower and condensation build up from the window.
Stayed 4 nights in Mar 2023
Response from Guest Relations Manager on Mar 9, 2023
Dear Esther,Thank you for choosing the Dan Boutique Hotel.We were happy to read you enjoyed your stay with us and you found our amenities to be nice. We thank you for your review and I passed your comment to the relevant departments for further treatment.Looking forward on welcoming you as our returning guest.Yours Sincerely,Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

8/10 Good

Craig

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location and parking were good
Stayed 2 nights in Feb 2023
Response from Guest Relations Manager on Mar 6, 2023
Dear Craig,Thank you for staying at the Dan Boutique Jerusalem Hotel.We were happy to read you enjoyed your stay with us, and you found the location and the free parking to be good.Thank you so much for your review.Looking forward on welcoming you as our returning guest.Kind Regards Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

10/10 Excellent

Barak

Stayed 2 nights in Feb 2023
Response from Guest Relations Manager on Mar 16, 2023
Dear Barak,Thank you for choosing the Dan Boutique Hotel.Thank you for taking your time and for your highest review.Looking forward to having you as our guest again in the near future.Best Regards,Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Guest Relations Manager on Feb 12, 2023
Dear Barry,Thank you for choosing the Dan Boutique Hotel.Looking forward to having you as our guest again in the near future.Best Regards,Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service i ever experienced in Israel, all staff were very helpful and kind. The hotel is beutifull and cozy. The bad is not so comfortable and is impossible having shower without having the floor completely wet
Stayed 1 night in Jan 2023
Response from Guest Relations Manager on Jan 29, 2023
Dear Sergio,Thank you for choosing the Dan Boutique Hotel.Thank you for taking your time and for your 10 points review.We were so happy to read that you found the hotel to be beautiful and cozy.Your comments have been brought to the attention of the managers responsible and are being addressed.Looking forward on welcoming you as our returning guest.Kind Regards Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

10/10 Excellent

Georgios

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly kind and always willing to be of assistance on all fronts. I was impressed by their forthrightness, faultless efficiency and exhaustive assistance; not to mention that the hotel is within walking distance from the holiest city on earth and the American - Jewish Academy of I am a member and ambassador. Shalom, Georgios
Stayed 2 nights in Jan 2023
Response from Guest Relations Manager on Jan 24, 2023
Dear Georgios,Thank you for choosing the Dan Boutique during your stay in Jerusalem and for taking you time to write us such a great review.It was our honor to know that you are a member and ambassador of the Jewish Academy.We are glad to read that you enjoyed your stay with us, and that you found our staff was incredibly kind and always willing to be of assistance on all fronts.Also glad to read that you enjoyed the hotel's location.Looking forward on welcoming you as our returning guest.Kind Regards Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

8/10 Good

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Guest Relations Manager on Jan 16, 2023
Dear Gabriel,Thank you for choosing the Dan Boutique Hotel.Thank you for taking your time to write a review.Looking forward to having you as our guest again in the near future.Best Regards,Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

10/10 Excellent

Jacqueline Anne-Marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property I have stayed here before. The staff are friendly and helpful. Viega I think she may have been the Manager was extremely helpful pleasant and that come through the staff she looked after. Give her a pay rise. The property very clean and food kosher which was very nice.
Response from Guest Relations Manager on Jan 10, 2023
Dear Jacqueline Anne-Marie,Thank you for choosing the Dan Boutique Hotel.We were happy to read you enjoyed your stay with us and found the staff to be friendly and helpful, our property to be very clean and the Kosher food to be nice.Thank you so much for your kind review and for mentioning Veiga.Looking forward on welcoming you as our returning guest.Kind Regards Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

4/10 Poor

Saminda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give this one a miss
From the start it was clesr that service was not a priority - the doorman pushed aside our bags when we arrived and closed the door at the entrance. With the exception of Mohamed who was super friendly and helpful, the front desk staff were pleasant but thats where the service ended. The restaurant staff did not smile let alone be courteous, the food at breakfast was tasteless and the breads were hard. The bathroom had no ventilation so after a shower you had so much condensation that the water would flood onto the floor and into the bedroom. Overall definitely not worth the price you pay - for the facilities and / or service.
Stayed 4 nights in Dec 2022
Response from Dan Boutique on Jan 1, 2023
Dear Saminda, Thank you for taking the time to share your concerns following your stay with us; Through guest comments we are able to be aware of our downfalls and areas of improvement. Your experience is certainly not in keeping with the standards we strive to achieve and we simply must apologize for your findings. While it is a little late to rectify for you this time, we hope to have another opportunity to welcome you back for a much more enjoyable stay. Regards, Dumitrescu Carmen Guest Relation Manager

8/10 Good

Elisabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, spacious room and bathroom. Staff accommodating.
Stayed 1 night in Dec 2022
Response from Guest Relations Manager on Dec 13, 2022
Dear Elisabeth,Thank you for choosing the Dan Boutique Hotel.We were happy to read that you found the hotel to be very nice, our staff.to be accommodating and the spacious room and bathroom. Looking forward on welcoming you as our returning guest.Kind Regards Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

10/10 Excellent

Arik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Guest Relations Manager and Hotel Manager’s secret on Dec 5, 2022
Dear Arik,Thank you for choosing the Dan Boutique Hotel.Thank you for your highest review.Looking forward to having you as our guest again in the near future.Best Regards,Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary Dan Boutique hotel

6/10 Okay

H Davida, Flushing

Stayed 2 nights in Nov 2022
Response from Guest Relations Manager on Apr 27, 2023
Dear H DavidaThank you for staying at the Dan Boutique Jerusalem. Your review is greatly appreciated.We thank you and look forward to hosting you again at the Dan Boutique Jerusalem. Kind Regards,Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

8/10 Good

Rena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff very friendly and helpful. bed and pillows very comfortable, rooms spacious and clean. Terrific central location. despite that, rooms were quiet. would stay here again. Areas for improvement: Gym could be bigger- need space for mats and perhaps an upright spinning bike to increase the repertoire. Gym needs cleaning wipes too Need better hair dryer (not antiquated one from the 80s) attached to the wall.
Stayed 3 nights in Oct 2022
Response from RBD on Nov 16, 2022
Dear Rena,Thank you for choosing the Dan Boutique Hotel.We were happy to read you enjoyed your stay with us the comfortable bed and pillows, spacious and clean rooms that were quiet.Thank you so much for your kind review I also have passed your comments to the relevant departments for further treatment.Looking forward on welcoming you as our returning guest.Kind RegardsRakefet Ben-DrorGuest Relations Manager

10/10 Excellent

CARLOS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at the Dan Boutique Hotel was amazing. From the check in to our last day, we couldn't ask for more. Great location, awesome service and a beautiful property.
Stayed 3 nights in Oct 2022
Response from Guest relations Manager on Nov 23, 2022
Dear Carlos,Thank you for choosing the Dan Boutique Hotel.We were happy to read you enjoyed your stay with us and found the hotel to be amazing with an awesome service, great location and that the hotel is beautiful.Looking forward on welcoming you as our returning guest.Kind Regards Rakefet Ben-DrorGuest Relations Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2022
Response from Dan Boutique Hotel on Oct 30, 2022
Dear Guest .Thank You for choosing Dan Boutique Hotel.Thank you for your 10 point. We will be happy to see you again among our future guests. . Best Regards Dumitrescu Carmen Guest Relation Manager Dan Boutique hotel

8/10 Good

Bryan

Stayed 2 nights in Oct 2022
Response from Guest Relations Manager on Apr 27, 2023
Dear Bryan,Thank you for choosing the Dan Boutique Hotel.Thank you for taking your time and for your review.Looking forward to having you as our guest again in the near future.Best Regards,Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

8/10 Good

Ivica

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2022
Response from Guest Relations Manager on May 1, 2023
Dear Ivica,Thank you for choosing the Dan Boutique Hotel.Thank you for taking for a review.Looking forward to having you as our guest again in the near future.Best Regards,Rakefet Ben-DrorGuest Relations Manager and Hotel Manager’s secretary

10/10 Excellent

conrad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is walkable to Old City Jerusalem. The staff were nice especially Bashar, he is one of the front desk. He was very helpful. The room was clean. The only thing that I don't like is the parking. They have limited parking space but overall, I would highly recommend this place.
Stayed 1 night in Aug 2022
Response from Dan Boutique on Oct 24, 2022
Dear Conrad Thank you for taking out time to post a review of our services. We were glad to read that you enjoyed your stay with us especially the service of Bashar from the front desk staff We value your feedback and have noted your comments. We will ensure that the same is addressed urgently. Best regards, Dumitrescu Carmen guest relation manager

8/10 Good

Zvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Dan Boutique on Oct 13, 2022
Dear Zvia Thank you for your rating. Best regards,Dumitrescu Carmen guest relation manager