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Overview of Jerusalem Castle Hotel

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Guest reviews

4.0 / 5Very Good
310 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Breakfast Available

Map

Explore the area

Popular LocationJerusalem Great Synagogue8 min walk
Popular LocationBen Yehuda Street10 min walk
Popular LocationIsrael Museum19 min walk
AirportTel Aviv (TLV-Ben Gurion)42 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • City Double Room, City View

    City Double Room, City View

    Room amenities

    • 129 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Superior Room, Balcony

    Superior Room, Balcony

    Room amenities

    • 205 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Superior Room, Patio

    Superior Room, Patio

    Room amenities

    • 172 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • City Triple Room, City View

    City Triple Room, City View

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed
    More details

About this area

Jerusalem

Located in Jerusalem, Jerusalem Castle Hotel is in the city center. Ben Yehuda Street and Machane Yehuda Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mount Zion and Temple Mount. Jerusalem Botanical Gardens and Biblical Zoo are also worth visiting. Our guests love the hotel's quiet location.

Popular Location

What's nearby

  • Jerusalem Great Synagogue - 8 min walk
  • Ben Yehuda Street - 10 min walk
  • Jerusalem International YMCA - 14 min walk
  • Mamilla Mall - 16 min walk
  • Israel Museum - 19 min walk

Getting around

  • Jerusalem Malha Station - 6 min drive
  • Yekuti'el Adam Station - 8 min drive
  • Tel Aviv (TLV-Ben Gurion) - 42 min drive

About this property

Jerusalem Castle Hotel

Jerusalem hotel in Jerusalem City Centre, near Western Wall
Spa services, a business center, and a meeting room are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include self parking, concierge services, and dry cleaning. All rooms are individually decorated and offer memory foam beds and safes. For a bit of entertainment, guests will find TVs with digital channels, and other amenities include premium bedding and electric kettles.
Jerusalem Castle Hotel offers 25 air-conditioned accommodations with safes and complimentary toiletries. These individually decorated and furnished accommodations include desks. Memory foam beds feature premium bedding. Premium digital television is provided. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available.

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transportation

Self parking: USD 20 per day
Limited parking spaces

Food and drink

Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 14 for adults and USD 14 for children
Free daily reception

Things to do

Spa services

Family friendly

Dry cleaning service
Free cribs/infant beds
Laundry facilities

Conveniences

Elevator
Front-desk safe
Lockers available

Guest services

Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

Arabic
English
French
Hebrew
Spanish

Business services

1 meeting room
Business center

Outdoors

Dock
Garden
Outdoor furniture
Picnic area
Pool sun loungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair accessible (may have limitations)

More

Communal living room
Designated smoking areas (fines apply)
Fireplace in lobby
TV in lobby

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cribs/infant beds
Heating
Linens
Memory foam mattress
Premium bedding

Bathroom

Free toiletries
Shampoo
Shower
Soap
Toilet paper
Towels

Entertainment

32-inch TV
Digital channels
Premium channels

Food and drink

Electric kettle

More

Connecting rooms available
Desk
Individually decorated
Individually furnished
Iron/ironing board (on request)
Laptop-friendly workspace
Local maps
Safe

Policies

Check-in

Check-in between 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

American Express
Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • All citizens of Israel will be charged the national value-added tax

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14 for adults and USD 14 for children (approximately)
  • Self parking fee: USD 20 per day
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cribs/infant beds. Long-term renters welcome. Onsite parties or group events are strictly prohibited. Safety features at this property include a fire extinguisher and a smoke detector.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Alcohol is not served at this property.

Property is also known as

  • Jerusalem Castle Hotel
  • Jerusalem Castle
  • Jerusalem Castle Hotel Hotel
  • Jerusalem Castle Hotel Jerusalem
  • Jerusalem Castle Hotel Hotel Jerusalem
All reviews

Frequently asked questions

Guest reviews

4.0

Very Good

5 - Excellent
117
4 - Good
113
3 - Okay
57
2 - Mediocre
17
1 - Poor
6
4.2
Cleanliness
4.1
Service and Staff
3.7
Amenities
4.0
Property condition

3/5

  • Disliked: Amenities

did clean room and there were probs with theft at this hotel

Stayed 6 nights in Jan 2020

3/5

  • Liked: Staff & service

I fotgot a mobile charger translate , I hope recover,my friend will go tomorrow.

Stayed 2 nights in Jan 2020

2/5

  • Liked: Staff & service
  • Disliked: Amenities, property conditions & facilities

It wasn’t clean place.neither a decent breakfast or instant coffee.

Stayed 6 nights in Sep 2019

3/5

  • Liked: Cleanliness, staff & service

Good location. Clean, basic. We needed a room for a few hours on our last night before getting to the airport early AM. Unfortunately we were given a room on the ground floor right next to the reception - lots of noise, phone ringing all night, loud customers etc. We barely slept and kept waking up every hour. Maybe this was the last room they had but still, it was anything but restful. We contacted the hotel after through the Expedia messaging system with no reply. If you decide to stay, make sure it is a room in the upper floors.

Stayed 1 night in Jan 2020

3/5

  • Disliked: Property conditions & facilities

Standards have slipped from previous experience

Had to wait till 3 p.m. for a 2 p.m. check in. Safe in room did not function and staff were unable to correct this. Heating barely worked. Tap in bathroom was leaking badly. Towels were rather worn and need replacing . The special Sabbath lift was non functioning. Disappointed that security taken on credit card at check in will not be cancelled for a month.

Stayed 2 nights in Jan 2020