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Jerusalem Gardens Hotel & SPA

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Indoor Spa Tub
Indoor pool, outdoor pool, sun loungers
Indoor pool, outdoor pool, sun loungers
In-room safe, free WiFi

Overview of Jerusalem Gardens Hotel & SPA

Jerusalem Gardens Hotel & SPA

Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Personal protective equipment

Explore the area

  • Popular LocationSupreme Court of Israel10 min walk
  • Popular LocationHolyland Model of Jerusalem3 min drive
  • Popular LocationMachane Yehuda Market9 min drive
  • AirportTel Aviv (TLV-Ben Gurion)41 min drive

Choose dates to view prices

About this area

Jerusalem

Located in Jerusalem, Jerusalem Gardens Hotel & SPA is in the business district and near a metro station. Western Wall and Jaffa Gate are notable landmarks, and travelers looking to shop may want to visit Ben Yehuda Street and Machane Yehuda Market. Traveling with kids? Consider Jerusalem Bird Observatory, or check out an event or a game at Teddy Stadium.
Popular Location

What's nearby

  • Supreme Court of Israel - 10 min walk
  • Holyland Model of Jerusalem - 3 min drive
  • Israel Museum - 6 min drive
  • Machane Yehuda Market - 9 min drive
  • Ben Yehuda Street - 9 min drive

Getting around

  • Jerusalem (JRS-Malha Railway Station) - 11 min drive
  • Yekuti'el Adam Station - 19 min drive
  • Ben Gurion Airport (TLV) - 41 min drive

Restaurants

  • Bar — 1 min walk
  • Modern — 20 min walk
  • Hatzot — 20 min walk
  • Café Bezalel — 3 min drive
  • Menza — 3 min drive

About this property

Jerusalem Gardens Hotel & SPA

Family-friendly Jerusalem hotel in Kiryat HaLeom, near Israel Museum
This smoke-free hotel features a full-service spa, a restaurant, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, a bar/lounge, and a poolside bar are onsite. All 180 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Balconies, room service, and hair dryers are among the other amenities available to guests.
Jerusalem Gardens Hotel & SPA offers 180 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: ILS 38-47 for adults and ILS 38-47 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Russian

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa tub

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Check-in times on Saturdays and Jewish Holidays may begin between 5 PM and 9 PM due to Shabbat/Motzaei chag.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 23 to August 14:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ILS 40.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • All citizens of Israel may be charged the national value-added tax

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between ILS 38 and ILS 47 for adults, ILS 38 and ILS 47 for children (approximately)
  • Rollaway bed fee: ILS 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Gardens Hotel Jerusalem
Gardens Jerusalem
Hotel Jerusalem Gardens
Jerusalem Gardens
Jerusalem Gardens Hotel
Jerusalem Gardens Hotel Spa
Jerusalem Gardens & Jerusalem
Jerusalem Gardens Hotel & Spa Hotel
Jerusalem Gardens Hotel & Spa Jerusalem
Jerusalem Gardens Hotel & Spa Hotel Jerusalem

Frequently asked questions

3.4
Rating 5 - Excellent. 107 out of 680 reviews
5 - Excellent 16%
Rating 4 - Good. 266 out of 680 reviews
4 - Good 39%
Rating 3 - Okay. 177 out of 680 reviews
3 - Okay 26%
Rating 2 - Poor. 78 out of 680 reviews
2 - Poor 11%
Rating 1 - Terrible. 52 out of 680 reviews
1 - Terrible 8%

3.4/5

Cleanliness

3.4/5

Staff & service

3.7/5

Amenities

3.2/5

Property conditions & facilities

5/5 Excellent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

3/5 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
the staff was very nice but the hotel is dirty and very neglected
Stayed 1 night in Aug 2020

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2020

4/5 Good

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Aug 2020

3/5 Okay

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad hygiene
Stayed 1 night in Aug 2020