Ratings based on 218 Verified Reviews

3.3 out of 5
67% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good location

Posted Jan 22, 2017
Really well situated. Helpful and accommodating staff.
Comment from Hotel Management
Jan 24, 2017 by Naama, Hotel Management
Thank you.
3 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Great location but not so on staff and service!

Posted Dec 15, 2016
Hotel location was fantastic. Right next door to the light rail and bus station. Buffet was not so good. Since it is a religious hotel (I assume) there is no meat choices as there are plenty of cheese. Room service was not so good. The room was not done on the last day before we checked out and the coffee and sugar was not replaced the entire stay.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 4, 2016 on Hotels
2 out of 5
by A verified traveler from US

Ok for a cheap hotel but the parking is weird.

Posted Nov 1, 2016
Pros: Free parking, wifi, and breakfast.
Cons: Parking lot dark and scary. Walking up and down the ramp just seems wrong.
Location: Nothing nearby except anti t mall and the business district. Historical sites are15 minutes away by train.
The hotel is connected to a small mall and you need to park in the lot that is connected to the mall. not too bad but then the elevator doesn't get you all the way to the hotel. You need to lug your bags up the last 2 floors. This is the way you get to and from the parking every time except when the mall is closed. When the mall closes you need to find the security guard to open up the gate to the garage and then walk up or down the ramp to and from your car. The mall closes at 10:00 or 11:00 each night and all day on Saturday. It was kind of a pain.
3 out of 5
by A verified traveler

Posted Oct 30, 2016 on Hotels
Inexpensive, lovely porch/patio area outside of breakfast dining room, 3 very efficient elevators
2 out of 5
by A verified traveler

Dirty, smelled like cigarettes

Posted Oct 29, 2016 on Orbitz
Pros: The location was favorable. The rest was as below.
Cons: The hotel was surprisingly dirty. The carpeting in the halls was very stained, the carpeting in the room was quite dirty. The breakfast buffet area was so dirty and the food was old none of us ate. There were holes in the sheets. The parking lot wasn't working so we ended up stuck in the parking lot for an hour before anyone could fix it. Then although they said it was always open is was closed with a car parked in front of the gate on the way back. The entire place smelled of cigarettes. The internet was very poor.
Location: The location is great as far as it is just at the entrance to Jerusalem near the great walking bridge.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice friendly centrally located

Posted Oct 17, 2016 on CheapTickets
Room was clean, service was friendly, food was varied and good
3 out of 5
by A verified traveler

Cheap but dirty

Posted Oct 6, 2016
Pros: The location was convenient for access to the ICC conference center and central bus terminal, and the price point was very competitive.
Cons: I was disappointed by the cleanliness of the room. The bathroom was well kept, but the carpet in the living area was stained and poorly vaccuumed.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 30, 2016 on Hotels
2 out of 5
by charl

This traveler left a rating score only Posted Sep 1, 2016 on Hotels