Executive Suite | Pool | Seasonal outdoor pool

Reviews of King David Jerusalem

5 out of 5
King David Jerusalem
23 King David Street, Jerusalem

Reviews

9.2

Wonderful

Rating 10 - Excellent. 193 out of 252 reviews" "
Rating 8 - Good. 33 out of 252 reviews" "
Rating 6 - Okay. 13 out of 252 reviews" "
Rating 4 - Poor. 9 out of 252 reviews" "
Rating 2 - Terrible. 4 out of 252 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Javier

Stayed 2 nights in Mar 2024
Response from Osher Yedlin - Guest Relations Manager on Apr 4, 2024
Dear Javier,Many thanks for taking the time to rate your experience on your recent stay at The King David Jerusalem.I was pleased to read that your overall experience was to your full satisfaction.We are dedicated to make you feel welcome all the way and ensuring that your needs will be attended at all times.On behalf of the management and staff, we look forward to welcoming you back to The King David Jerusalem in the nearest future.Best Regards,

8/10 Good

Valeri

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
טוב
Stayed 1 night in Feb 2024
Response from Osher Yedlin on Feb 13, 2024
Dear Valeri, Thank you for taking the time to rate us.We are happy that your experience at the legendary King David was enjoyable. We look forward to welcoming you back and next time to exceed your expectations! Best Regards, Osher Yedlin, Guest Relations Manager

10/10 Excellent

edmond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything in this hotel the service the staff the area the food everything was excellent i really love it thank you so much
Stayed 3 nights in Jan 2024
Response from King David Hotel on Jan 30, 2024
Dear Edmond,Thank you so much for your excellent feedback!We are thrilled to hear that you were impressed by the service of our outstanding staff and loved our delicious cuisine.Looking forward to welcoming you back at the legendary King David.Best Regards,RonGuest Relations

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from King David Hotel on Jan 22, 2024
Dear Neil,Thank you for taking the time to leave us the highest rating!We are happy that your experience at the legendary King David was amazing.Looking forward to welcoming you back!Best Regards,RonGuest Relations

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from King David Hotel on Jan 19, 2024
Dear Victor,Thank you for taking the time to leave us the highest rating!We are happy that your experience at the legendary King David was amazing.Looking forward to welcoming you back!Best Regards,RonGuest Relations

10/10 Excellent

Sari

Stayed 1 night in Jan 2024
Response from King David Hotel on Jan 30, 2024
Dear Sari,Thank you for taking the time to leave us the highest rating!We are happy that your experience at the legendary King David was amazing.Looking forward to welcoming you back!Best Regards,RonGuest Relations

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
King David November 2023
Spent four night there. There was a small war going on down south, in Gaza, however, not an impact at this fine property. Safety never a concern at the King David.
Stayed 1 night in Nov 2023
Response from King David Hotel on Nov 22, 2023
Dear Steven,Thank you for taking the time to leave us a wonderful review!We are happy to hear that your stay with us was comfortable and calm.Despite the circumstances that don't depend on us, our outstanding team always does its best to make the guests feel at home.Looking forward to welcoming you back at the legendary King David!Warm Regards,RonGuest Relations

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
November 2023
Israel is safe and strong and no better place to celebrate that than the King David hotel.
Stayed 1 night in Nov 2023
Response from King David Hotel on Nov 18, 2023
Dear Steven,Thank you so much for your great review!We are truly moved by your support to IsraelLooking forward to welcoming you back at the legendary King David!Sinverely,RonGuest Relations

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to hotels with more amenities, but I have never experienced the type of first class service this hotel offers from the time you get out of your vehicle to the time you leave.
Stayed 1 night in Sep 2023
Response from King David Hotel on Sep 25, 2023
Dear Jennifer,Thank you for your wonderful feedback!We are thrilled to hear that you were impressed by our professional and attentive service.Looking forward to welcoming you back at the legendary King David!Best Regards,RonGuest Relations

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2023
Response from King David Hotel on Sep 21, 2023
Dear Ronald,Thank you for taking the time to leave us the highest rating!We are happy that your experience at the legendary King David was amazing.Looking forward to welcoming you back!Best Regards,RonGuest Relations

10/10 Excellent

Meirav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!!
Stayed 1 night in Aug 2023
Response from King David Hotel on Sep 14, 2023
Dear Meirav,Thank you for taking the time to leave us the highest rating!We are happy that your experience at the legendary King David was amazing.Looking forward to welcoming you back!Best Regards,RonGuest Relations

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
King David - Jerusalem is without question one of the finest hotels in the world- based on the common rooms- guest room- dining- grounds- location- service- and unrivaled views of the old city.
Stayed 1 night in Jul 2023
Response from King David on Jul 25, 2023
Dear Mike,Thank you for your wonderful review!We are thrilled to hear that you enjoyed our delicious cuisine and convenient location and appreciated the priceless historical heritage of the hotel.Looking forward to welcoming you back at the legendary King David!Best Regards,RonGuest Relations

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from King David on Jul 24, 2023
Dear Eric,Thank you for taking the time to leave us the highest rating!We are happy that your experience at the legendary King David was great.Looking forward to welcoming you back!Best Regards,RonGuest Relations

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An experience of a lifetime- one of the finest hotels in the world. Grand- historic- stunning views- impeccable service- supremely located looking over the old city. Breathtaking.
Stayed 3 nights in Jul 2023
Response from King David on Jul 20, 2023
Dear Mike,Thank you so much for such a great review!We are thrilled to hear that your stay with us was extremely enjoyable and that you appreciated the priceless historical heritage of our hotel as well as the spectacular view of the Old City.Looking forward to welcoming you back!Best Regards,RonGuest Relations

10/10 Excellent

galit

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There is an extremely outrageous thing going on in Israel . Non citizens Tourists don’t pay taxes but if they meet an israelie girl and she sleep in the same room , now you have to pay the taxes. Many hotels ignore the Israelis to avoid the outrageous TAX but king David receptionist insisted to charge me th VAT That’s almost theft . The PR guy came and saves the situation .
Stayed 1 night in Jun 2023
Response from King David on Jun 23, 2023
Dear Galit,Thank you for writing a review about your recent visit. Concerning the tax law, by Israeli law, anyone who is an Israeli citizen and physically staying in the room must be charged tax. This is not an hotel policy but Israeli government decision. We do apologise for any inconvenience this caused and we hope you will decide to return to our hotel in the near future so we can provide a more memorable experience. Sincerely,JeremyGuest relations manager

10/10 Excellent

Raphy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Best good Best location Best service
Stayed 7 nights in Apr 2023
Response from King David on Apr 13, 2023
Dear Raphy,Thank you for your great review!We are happy that you enjoyed our service and appreciated the extremely convenient location of the hotel in the beating heart of Jerusalem.Looking forward to welcoming you back at the legendary King David!Best Regards,RonGuest Relations

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel Super service
Stayed 7 nights in Apr 2023
Response from King David on Apr 10, 2023
Dear Sam,Thank you for taking the time to leave us the highest rating!We are happy that your experience at the legendary King David was great.Looking forward to welcoming you back!Best Regards,Jeremy,Guest Relations Manager

4/10 Poor

Sandy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Historic backdrop and location is a given. Garden Room with view of old city walls was nice. Room amenities were very poor. A small outdated LG TV with poor connection and limited channels. Small old refrigerator that did not cool well. Limited electric sockets in room and none in bathroom. Free mini bar was insulting. Check-in was chaotic, time consuming. We had come to property a day prior March 18, 2023, to confirm an early check in for March 19th as it was our wedding day at 5:30 pm on March 19th. . Reception confirmed early check in for 2:00 pm. however the room was not read until after 3:00 pm. I the bride had no time to shower nor do my hair in time for wedding photos, videography; In fact, we were late for our own wedding!. There were many employees but no attention was given to the fact that we are newlyweds. We were offered water or grapefruit juice only. Breakfast was way below expectations in comparison to other 3-4 star hotels in Jerusalem with hovering wait staff. Room service average and food was below expectations. The gym was an afterthought. In short, we wasted four nights, 20,000 NIS and honeymoon days that we can never get back. Overall oppression environment. I will never recommend the king David hotel in Jerusalem. Glad to have relocated our honeymoon at a true luxury Resort Hotel in the south of Israel.
Stayed 4 nights in Mar 2023
Response from King David on Mar 25, 2023
Dear Sandy,Thank you for sharing your review about you recent visit. We truly apologize for everything you went through during your wedding night. We have sent your remarks to our management team including the comments about our breakfast and your experience at check –in. We do apologize for what should have been a memorable and exciting honeymoon at our historic hotel turned out to have many problematic issues. We hope you will decide to return to give our hotel a second chance and our management team will ensure everything will run smoothly and you will have a better and relaxing experience at our special hotel.Sincerely,Jeremy,Guest Relations Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from King David on Mar 18, 2023
Dear Guest,Thank you for taking the time to rate us.We are happy that your experience at the legendary King David was enjoyable.Looking forward to welcoming you back!Best Regards,Jeremy,Guest Relations Manager

10/10 Excellent

BERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
King David Hotel and Staff
Staff is incredible. Nadia in dining service is amazing and made our stay wonderful. David in concierge was very helpful, kind and answered all questions.
Stayed 11 nights in Mar 2023
Response from King David on Mar 15, 2023
Dear Bert, Thank you for sharing your incredible review about your recent visit in our hotel. We are so pleased you have enjoyed your stay and our team members like David were able to surpass your expectations with our customer service. We hope you will return soon for another memorable visit in our historic hotel. Sincerely,JeremyGuest relations manager

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from King David on Mar 10, 2023
Dear Lynn,Thank you for taking the time to rate us.We are happy that your experience at the legendary King David was enjoyable.Looking forward to welcoming you back!Best Regards,Jeremy,Guest Relations Manager

10/10 Excellent

Patricio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly well renovated.
Stayed 6 nights in Jan 2023
Response from King David on Feb 1, 2023
Dear Patricio,Thank you for taking the time to leave us the highest rating!We are happy that your experience at the legendary King David was enjoyable.Looking forward to welcoming you back!Best Regards,Jeremy,Guest Relations Manager

10/10 Excellent

Bruce

Stayed 6 nights in Sep 2022
Response from King David on Jan 30, 2023
Dear Bruce,Thank you for taking the time to leave us the highest rating!We are happy that your experience at the legendary King David was enjoyable.Looking forward to welcoming you back!Best Regards,Jeremy,Guest Relations Manager

10/10 Excellent

julie

Stayed 1 night in Jan 2023
Response from King David on Jan 27, 2023
Dear Julie,Thank you for taking the time to share your feedback about your recent visit. We, along with our management team, are very pleased you enjoyed your time in our historic hotel. We hope you will return soon for another exciting time in our special hotel. Sincerely,JeremyGuest Relations Manager

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A superb hotel. Excellent service.
Stayed 6 nights in Jan 2023
Response from King David on Jan 26, 2023
Dear Anthony,Thank you for taking the time to share your feedback about your recent visit. We, along with our management team, are very pleased you enjoyed your time in our historic hotel. We hope you will return soon for another exciting time in our special hotel. Sincerely,JeremyGuest Relations Manager

10/10 Excellent

Roberta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2022
Response from King David on Dec 10, 2022
Dear Roberta,Thank you for taking the time to share your feedback about your recent visit. We, along with our management team, are very pleased you enjoyed your time in our historic hotel. We hope you will return soon for another exciting time in our special hotel. Sincerely,JeremyGuest Relations Manager

10/10 Excellent

Kristen, Alamo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Lovely staff.
Stayed 3 nights in Nov 2022
Response from Jeremy Dery on Nov 20, 2022
Dear Kristen,Thanks for sharing your wonderful review about your visit at our historic hotel. We hope you will return soon for another fun time at our location. Sincerely,JeremyGuest Relations Manager

4/10 Poor

Martin

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Nice to have seated check in. Not nice to be meglrvted for an hour and given one small glass of water while waiting Concierge service would have been better not to have one that yo have one thst pretends to help, but doesn’t. Hotel itself was fine , but will not recommend or return.
Stayed 4 nights in Nov 2022
Response from King David on Nov 14, 2022
Dear Martin,Thank you for sharing your review about you recent visit. We are very sad to hear about what happened during your check in process and that our concierge was not helpful. Our goal with the check in is to provide the guests a comfortable manner to sit and relax while enjoying some nice local appetizers and beverages with our reception team using their Ipad to do a fast check in process. Our concierge is usually very thorough and helpful with all of our guests and sadly we missed the mark. We have sent your remarks to our management team. We hope you will change your mind and give our hotel a second chance in the near future. Sincerely,JeremyGuest Relations Manager

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service
Stayed 2 nights in Sep 2022
Response from King David on Sep 7, 2022
Dear guests,Thank you for taking the time to rate us.According to the rate you left your expectations weren't fully met, and we'll be grateful if you share your experience with us and let us know which areas require improvement.Best Regards,Ron HasinGuest Relations

10/10 Excellent

C., Reston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay Convenient to old city Safe Fantastic service throughout We had both a dinner and breakfasts (which was simply amazing) Highly recommend
Stayed 1 night in Sep 2022
Response from King David on Sep 6, 2022
Dear C. Daoud,Thank you for taking the time to leave us a wonderful review!We are happy that your stay at the legendary King David was enjoyable and that you loved our cuisine.Looking forward to welcoming you back!Best Regards,Ron HasinGuest Relations

10/10 Excellent

Sabrina

Stayed 1 night in Aug 2022
Response from King David on Sep 3, 2022
Dear Sabrina,Thank you for giving us the highest rating!We are happy that your stay at the legendary King David was enjoyable.Looking forward to welcoming you back!Best Regards,Ron HasinGuest Relations

10/10 Excellent

Maxim von

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a truly stellar property with excellent staff, incredible meals and a wonderful warm pool. I highly recommend King David!
Stayed 6 nights in Jul 2022
Response from King David on Aug 17, 2022
Dear Maxim, Thank you for your wonderful review! We are happy that your stay with us was enjoyable, and that you loved our friendly staff and the delicious food we serve. Looking forward to welcoming you back at the legendary King David! Best Regards, Ron Hasin Guest Relations

2/10 Terrible

Azriel, Flushing

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I paid one price with Expedia and got charged additional money for hidden miscellaneous fees. We had to pay an extra $900 for nothing.
Stayed 3 nights in Aug 2022

10/10 Excellent

Shamira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience, We had hoped to attend the onsite synagogue and that was functional.
Stayed 3 nights in Aug 2022
Response from King David on Aug 14, 2022
Dear Shamira, Thank you for taking the time to leave us a great review! We are happy that your stay at the legendary King David was enjoyable. Looking forward to welcoming you back! Best Regards, Ron Hasin Guest Relations

10/10 Excellent

YESHUA, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the best hotel I’ve ever stayed at
Stayed 1 night in Jul 2022
Response from King David on Jul 28, 2022
Dear Yeshua, thank so much for an awesome review! We are happy that your stay at the legendary King David was extremely enjoyable. Looking forward to welcoming you back! Best Regards, Ron Hasin Guest Relations

10/10 Excellent

reba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in all ways. Staff was beyond superb
Stayed 1 night in Jul 2022
Response from King David on Jul 27, 2022
Dear Reba, thank you for your great review! We are glad that your with us was impeccable, and that our outstanding staff did their utmost to make you happy. Looking forward to welcoming you back at the legendary King David! Warm Regards, Ron Hasin Guest Relations

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from King David on Jun 11, 2022
Dear Michael, Thank you for leaving us the highest rating! We are happy that your experience at the legendary King David was enjoyable. Looking forward to welcoming you back! Best Regards, Ron Hasin Guest Relations

6/10 Okay

FAWZAT

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2022
Response from King David on Jun 5, 2022
Dear FAWZAT, Thank you for taking the time to leave as a rating. According to it the service didn't meet your expectations, and we would be glad to learn what can be improved, because our prior goal is to make the guests happy. Looking forward to welcoming you back! Best Regards, Ron Hasin Guest Relations

6/10 Okay

Judy

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The build is beautiful. However, the stay is not what it used to be. Breakfast is a fraction of what it was pre-covid. We booked what we thought was a room with breakfast. We went to breakfast every day and no one ever asked for our room # until the last day. When we checked out, they said we had breakfast one day and there was a charge of $64 for that. We said "but we had breakfast every day and no one ever said there was an extra charge". So they charged us $387 for breakfast for six days which we assumed was included. Don't hotels tell you when you are incurring an extra charge (e.g., ordering a drink in the lobby or getting a spa treatment)? Several times, we called the guest services for something missing in our room. It took multiple reminders before we got it. The minibar (now "complimentary") was never replenished in the six days we were there. Next time, we'd try another of Jerusalem's luxury hotels.
Stayed 6 nights in Mar 2022
Response from King David Hotel on Mar 29, 2022
Dear Judy, Thank you for taking the time to leave us a review. Your constructive remarks regarding the breakfast and the reception have been transferred to the management and will be thoroughly learnt, as our first priority is to constantly thrive for excellence and improvement. We will be happy to have another opportunity to deliver a great hospitality experience for you. Best Regards, Ron Hasin Guest Relations

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from King David on Mar 24, 2022
Dear guest, Thank you for taking the time to leave us best rating possible! We are happy that your experience at the legendary King David Hotel was enjoyable. Looking forward to welcoming you back! Best Regards, Ron Hasin Guest Relations

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Benjamin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely Pleasant Stay, Very Hospitable.
It was extremely pleasant and enjoying hospitality, wonderful welcoming at the reception particularly whereby you can sit down and you are offered a beverage and a choice of sweets. Had been attended by very professional and welcoming. Karawi, who showed me to the room and the facilities was excellent. The service, cleanliness, facilities and all personnel are all there is attendance and do a very good job.
Stayed 1 night in Feb 2022
Response from Jeremy on Feb 27, 2022
Dear Benjamin, Thank you for sharing your wonderful review concerning your recent visit in our hotel. We are so pleased we were able to make your stay enjoyable and memorable. We hope you will return soon to enjoy another relaxing experience in our historic hotel. Sincerely, Jeremy Guest Relations Manager

8/10 Good

Asher

Stayed 2 nights in Feb 2022
Response from King David Jerusalem on Feb 21, 2022
Dear Asher, Thank you for taking the time to rate us! Looking forward to welcoming you back! Best Regards, Ron Hasin Guest Relations

10/10 Excellent

Eileen, University Heights

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at many beautiful and classy hotels but this was the nicest. The staff was unbelievable!. Love the historic feel to the hotel. Room was spacious and bed was dreamy.
Stayed 1 night in Feb 2022
Response from King David Jerusalem on Feb 17, 2022
Dear Eileen, Thank you so much for taking the time to leave us a 5-star review! We are happy that you appreciated the beauty and the rich historical heritage of the King David. Thank you for mentioning our professional and dedicated staff and our spacious and comfortable rooms. Looking forward to welcoming you back! Best Regards, Ron Hasin Guest Relations

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay! Jeremy, Jeremy, Anton, and Iliana could not have provided better service. We will return soon.
Stayed 2 nights in Jan 2022
Response from King David Jerusalem on Feb 6, 2022
Dear David, Thank you so much for your kind review! We are glad that you enjoyed your stay at the King David. Thank you for mentioning our outstanding staff members like Jeremies (we have 3 of them, and each one is a star:), Anton and Ilana who are always willing to make the guests' experience special. Looking forward to welcoming you back! Best Regards, Ron Hasin Guest Relations

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently at the top in Jerusalem
The King David remains best of the best in Jerusalem. Excellent service. Rooms were clean and all hotel staff was professional, attentive and helpful. Friday night dinner was just ok but our server Maher went out of his way to accommodate us with off the menu items. Israeli breakfasts are usually good and the King David does not disappoint. Our server Isaac did a terrific job. Front desk was also very helpful and accommodating.
Stayed 1 night in Nov 2021
Response from Jeremy on Dec 2, 2021
Dear Daniel, Thank you for sharing your exciting stay in our hotel. We truly appreciate your very kind remarks concerning our facilities and our team members who work very hard to uphold the high standard of customer service we would want our guests to have during their stay. Our management team appreciates your feedback concerning the specific team members you mentioned. We hope you will return soon to enjoy another excellent time in our historic hotel. Sincerely, Jeremy Guest Relations Manager

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor and overpriced experience
There is a prestige atmosphere to the hotel, but nothing that you can't get in a 5min visit in the lobby. The room is old (for better and worse) - we had a broken tap, water didn't flush, and the shower temperature changed randomly from freezing cold to burning hot. We asked to switch rooms but were told nothing was available- shameful. For breakfast, friday was really good, but there was no reference in the booking that the same variety we had on friday won't be available for Saturday.
Stayed 2 nights in Nov 2021
Response from Jeremy on Nov 28, 2021
Dear Anonymous, We thank you for writing about your visit in our hotel. We apologize for all of the issues you encountered with your room. Our management team should have been able to assist you during your stay. We are disappointed to learn that our reception could not be more helpful during your visit. Concerning our meals, we sent your remarks to our chef to improve our shabbat breakfast meals. However, we do provide the full buffet or if one wants to sit on our terrace where they can enjoy a breakfast a la carte. We hope you will give our unique hotel a second chance so we can improve our services and allow you to have an enjoyable and fun visit in the future. Sincerely, Jeremy Guest Relations Manager

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unparalleled
Few places on the planet gaze over ancient civilisations and contemporary history, than the King David. Jerusalem has a number of 5 star properties, but the King David is unparalleled.
Stayed 2 nights in Nov 2021
Response from Jeremy on Nov 28, 2021
Dear Donald, We are very pleased that you took the time to write about your amazing visit and to promote our hotel through your review. The King David does have a very special view overlooking Jerusalem. We hope you will return soon to have another fun visit in our unique hotel. Sincerely, Jeremy Guest Relations Manager

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite thing about this hotel is the views of the old city especially at night
Stayed 2 nights in Nov 2021
Response from Jeremy on Nov 9, 2021
Dear Dean, Thank you for sharing your wonderful experience in our hotel. Our old city view is truly remarkable especially in the night hours where you can see the glowing view of ancient Jerusalem. We hope you will return soon to enjoy another round at our lovely hotel. Sincerely, Jeremy Guest Relations Manager