Ratings based on 320 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
OkPosted Sep 30, 2015
The only thing bad was the room smell was OLD. And the carpets were not clean
for Everyoneby A verified traveler from Wiltshire
Good HotelPosted Sep 24, 2015
Location: 15 minute walk to the old city. 5 minute walk to the First Station complex.
Good hotel, the uphill walk to the old city is more than compensated for by its proximity to the First Station (dining and other amenities). The area feels safe, the hotel staff were friendly and helpful. The rooms were comfortable and spacious and the swimming pool was a nice bonus
for Everyoneby A verified traveler
Posted Sep 16, 2015
Wonderful experience overall, loved the views from the lounge and room, staff was really helpful, really quiet at night, easy walk to Jaffa Gate, I am coming back next year!
for Everyoneby A verified traveler from Tokyo
Great location, friendly staffPosted Sep 5, 2015
The hotel is located on the beautiful hillside of Mt. Zion, a 10-minute walk from the old town. The view from the lobby was breathtaking. The staff were friendly and helpful (their advice on a day-trip to the Dead Sea and other places was very useful). The room was not large (i.e. just reasonable for its price) or brand-new but still clean and comfortable. Breakfast was nice. The only problem was the WiFi: it was slow and sometimes difficult to access.
for Everyoneby A verified traveler from London
Calm hotel near Old CityPosted Aug 31, 2015
Pros: The staff were really helpful. The only food I ate was breakfast which was excellent. Public areas are spacious and cool. Outstanding views.
Cons: No suggestions.
Location: It is 20 minutes walk from the Old City and the City Centre, or a very quick cab ride to most places. Not much else in immediate neighbourhood.
I wanted somewhere quiet and comfortable for one night between a night flight into Ben Gurion and a busy day of ahead. It was perfect for that. It I wanted something in a slightly livelier neighbourhood I might prefer East Jerusalem.
for Everyoneby A verified traveler from Nice
Expérience réussiePosted Aug 21, 2015
Pros: La décoration - la taille humaine - le service
Cons: La décoration des chambres
Location: Sites touristiques et commerces à petite distance - mais forte déclivité pour y accéder. Bon pour les sportifs mais pas pour les personnes âgées
Petit bijou architectural plein de charme. Chambre fonctionnelle et confortable sans attraits particuliers, mais parties communes finement décorées,stylées, bien entretenues et très agréables à l'oeil. De la verdure partout, de la lumière, de l'espace et une vue à couper le souffle sur la vieille ville. Piscine, spa, fitness sont tous nichés dans des écrins de verdure et très bien entretenus. La cerise sur le gâteau: un service d'une qualité exceptionnelle! Personnel souriant, aimable, serviable et aux petits soins pour le client. A recommander!
for Everyoneby A verified traveler from Boca Raton , Florida
The hotel is closed to Jaffa gatePosted Aug 8, 2015
Pros: Location and the reception
Cons: AC, light in the room
Location: Jaffa Gate, Old Train station, Begin Center, German Colony , Mamila
The hotel is close by the old train station , closed to Jaffa Gate, the hotel staff are nice and polite and the hotel has character as it was build some 80 years ago as a hospital . It's located close to the old city, Jaffa gate , walking distance to Mamila. The AC is old but it is working and usually is not an issue in Jerusalem , you can not set up the temp , just on and off AC. The hotel has an on- site restaurant. I was surprised to find out that the rate that I found on Expedia did not include breakfast. I would definitely come and stay there again although it needs some updating and better towels and AC and lights. It's an amazing building with a nice pool and unique SPA. AA from Florida
for Familiesby A verified traveler from new jersey
Perfect locationPosted Jul 27, 2015
Pros: Location Breakfast Pool
Cons: Pool should be open earlier Gym is not available for people under 16, even with parents present at the gym.
Location: Everything is close to the hotel
Hotel is perfectly located. Staff is very enthusiastic although some of them not very experienced. Breakfast is very good. Facilities are also very good but check operating hours. Open late and close early.
for Everyoneby A verified traveler from los angeles
Nice hotel location. Breakfast amazing buffet.Posted Jul 13, 2015
The hotel's location was fantastic. Close walking distance of nice places The breakfast buffet was amazing. Fresh, healthy. Stag HORRIBLE Customer service, no one helped me while I was struggling with a baby in a stroller getting down the steps inside the hotel. People were rude. Really don't have an idea is customer service. Other guests had to help me. The room was comfortable but their cleaning MUST improve. We had a dead cockroach in the room for 2 days!!! They didn't clean it!! Seriously Jerusalem needs to improve their service skills, there's a lot of tourism and it's sad to get treated this way.
for Everyoneby A verified traveler from Toronto
Beautiful hotel,great view, great breakfastPosted Jun 16, 2015
You walk in to a gorgeous view towards the Old City and the beautiful pool and hot tub. Staff was very friendly and helpful. Rooms were very comfortable and the breakfast spread was incredible! I would recommend it to a friend for sure.