Ratings based on 601 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.3 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Wales & Canada

Nice hotel easy walking distance to Old City.

Posted Aug 16, 2016
Pros: Location! Staff, lobby, our room, breakfast. First night we had two cold water bottles and sweet treats.
Cons: New showerhead, Fix the mirror. Remove the thick underlay in the hallways. Clean up the neighbourhood garbage.
Location: Great location. Garden Tomb very near: free entry, gift shop features olive wood items. City of David tour. Hezekiah's Tunnel. Markets & eateries.
After staying near Haifa and having more rustic accommodation it was nice to come to Jerusalem and enjoy being a tourist, chillaxing at a decent hotel and being able to get to places on foot. We arrived on a sweltering day, and were met at the front door by helpful and friendly staff who remembered our names, greeted us warmly every time they saw us, and gave us assistance every time we needed help. We thoroughly enjoyed our spacious clean room with pleasant decor and wonderful air conditioning. We unpacked all our clothes upon our arrival because they were so damp from our last place of accommodation and they dried very fast in our room, which we were very happy about. We were happy to get a good breakfast and hotel parking included, easy walking distance to Damascus gate, safe neighbourhood. Keep in mind that this is not a Western city, so don't assume to have everything perfect. For example, the bathroom was well appointed but the showerhead water was spraying off in all directions, magnifier mirror was broken, loose wall switch, thick hallway underlay made suitcase hauling a bit of work. Breakfast was varied: had an omelet station and good coffee, the only fresh fruit was watermelon. But part of travelling is trying new things, new places and not having a tantrum when it's not exactly like home! Lots of hot water, good water pressure & A/C, good breakfast, friendly staff. Reccommended!
4 out of 5
by A verified traveler

Posted Aug 15, 2016
Cons: sound proof of the celebration rooms
The rooms were clean and large, unfortunately we struck school graduations which seems to be a big thing in Muslim culture and we had some every noisy nights which was not great for us as we were looking to rest when we were in our rooms not listen to blaring music Reception staff were amazing and We appreciated the cold water and snack when we arrived and the very helpful friendly service. Was situated in the muslim area of Jerusalem and was a close walk to the old city and the Jaffa stop on the cable car. Wold not recommend travellin to Israel in August unless you like it really hot
5 out of 5
by A verified traveler from new york

Posted Aug 11, 2016
Our experience was great just a little farther away from the train and bus routes. So we did a lot of walking . The staff was very accommodating , knowleable on how to get around. Breakfast was more than we ever expected
4 out of 5
by A verified traveler from Canada

Wonderful hotel in Arab quarter in Jerusalem

Posted Jul 28, 2016
Pros: Food, people, location, room size and cleanliness,
Cons: Not much they are doing a great job
Location: If you like the hustle and bustle of the Arab quarter, this is great. The neighbourhood is friendly, safe and train etc is easy to get to.
Great hotel. Wonderful people. Felt welcome. They are very helpful and make you feel right at home. They have one of the best restaurants in my experience in the hotel itself.
3 out of 5
by A verified traveler

Posted Jul 21, 2016
Das bereits im Vorfeld gebuchte und im Voraus gezahlte Zimmer hatte ein Fenster zum Innenhof, mit Blick auf eine Häuserwand... (dafür hatte das Bad ein Fenster...) Überall im Zimmer, auf dem Bett und im Bad lagen tote Fliegen, was selbstredend zu einer Reklamation führte. Uns wurden von der Hotelleitung als Entschädigung mehrere größere Dreibett-Zimmer zur Auswahl angeboten, von denen wir uns eines aussuchen konnten. Die verbrachte Zeit im Hotel war zu unserer Zufriedenheit. Das Frühstücksbuffet war sehr reichhaltig und vielfältig, das Personal zuvorkommend.
4 out of 5
by A verified traveler from Houston, TX

Walking distance to Herod's gate in the old city.

Posted Jul 18, 2016
Dont arrive on the sabbath as taxi fare was double ! Staff was friendly and helpful. Good taxi and driver arrangements made through front desk for day trips.
5 out of 5
by A verified traveler

Elegant Hotel for affordable price

Posted Jul 11, 2016
An exclusive Hotel for an amazing stay in Jerusalem
4 out of 5
by A verified traveler

Nice spacious room for the amount of money I paid.

Posted Jun 24, 2016
Very helpful staff. Clean room. Spacious. Big bed. Much better for the amount of money paid. I recommend it to others.
5 out of 5
by A verified traveler

Close to old city

Posted Jun 1, 2016
Enjoyed everything except the small dimly lit bathroom,
4 out of 5
by Gabriella

Posted May 23, 2016 on Hotels
A localização do hotel é boa, tem pequenos mercados perto e fica próximo ao portão de Damasco e ao Jardim do Túmulo. O café da manhã é muito bom. Tivemos dificuldades para dormir por causa do barulho em outros quartos e das portas de batiam toda hora.