Ratings based on 172 Verified Reviews

4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from HK

Location and history

Posted Dec 31, 2016
Perfect location that right outside of old city and easy access to Yafo street. Beautiful heritage bldg, nice hot breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from Westchester, NY

Jewel in jerusalem

Posted Dec 16, 2016
Beautiful building and excellent location. Across from the new gate and very close to the Jaffa gate. Friendly and thoughtful staff and immaculate rooms. Sparse but with high ceilings, nice furniture and nice bathrooms. Informal atmosphere. Excellent value for the price. Beautiful views from the roof terrace. Highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from los angelos

close to the old city

Posted Nov 19, 2016
great hotel very close to the walls of the old city the staff was great specially maria, jerjes and all the front desk i arrived at 3:00 am before check in time they offered a temporary room until check in time
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 5, 2016
Pros: Everything was pleasant and most important is that they were able to accommodate my request to stay on for extra dates. The staff is extremely attentive and very helpful, polite and warm.
Cons: I loved the hotel and I'm planning to book my friends and relatives here in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Location but not a qualify for a full HOTEL

Posted Nov 3, 2016
Pros: Location, Clean Rooms. Great restaurant on the rooftop. Overall not bad.
Cons: NO TV. Small Rooms. Full body Mirror not available. Iron not available.
Location: Next to the New Gate, great access to Jerusalem's Old Town.
Nice location with helpful staff members. I would recommend it.
2 out of 5
by A verified traveler

Worst breakfast in Israel

Posted Oct 17, 2016
At least you got a parking spot. Good room if u got the best upgrade room. If not go home and breakfast is the worst thing ever. But rooms are really good if you can't read or understand anything in this world. Rooms like lol
5 out of 5
by A verified traveler

Posted Oct 16, 2016 on Hotels
Great location, restaurants and staff. It lacks amenities such as televisions in the room and proper lighting. Wahid and Maria at the front desk were particularly helpful and the staff at the rooftop restaurant were great. The food was delicious. The shroud exhibition was wonderful. Daily mass in the chapel was also nice.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida USA

Great location . Perfect for Christian pilgrims

Posted Oct 6, 2016
Excellent but depends what you are looking for. This is not your resort hotel you are used to in the USA or Europe! If you are a Christian pilgrim perfect . You can walk easily to the Church of the Holy Sepulchre and explore on your own tours can't spend hours just to stand in line for different things in the Church. Bit pricey though except for buffet where food is so so quality.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 26, 2016 on Hotels
3 out of 5
by Edward from Worcester, Ma

Good

Posted Aug 19, 2016 on Hotels
No TVin room. Get a room with terrace. The wine and cheese bar has a spectacular view of Jerusalem at night. Free parking is nice. Breakfast was just ok.