Ratings based on 114 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from perth
Posted Jan 1, 2018
Excellent clean modern rooms. Good location and convenient.
by A verified traveler
Posted Jan 1, 2018 on Hotels
by A verified traveler
Posted Dec 30, 2017 on Hotels
by A verified traveler from Hong Kong
No hot water even when there isn’t a power cutPosted Dec 28, 2017
There was a power cut when we arrived. Fine.... there is back up generator. Though even when the power is back on hot water still didn’t come.... this is really disappointing for a hotel at this price
Great choice!Posted Dec 19, 2017 on Hotels
Great hotel. 25 minutes walk to the western wall. The staff were mostly friendly and kind. Twould be good if the security guy at the entrance knew some more English and help people that come in with suitcases by holding the door. Great hotel, good amenities, clean an comfortable. Overall very happy.
for Everyoneby A verified traveler
Posted Dec 9, 2017
Cons: Room and bathroom are looking old.
It is a big hotel but it needs more care. The bathroom is old.
for Everyoneby A verified traveler from miami
Very nice hotel close to old Jerusalem great placPosted Sep 16, 2017
Nice hotel very close to Damascus door great service and nice front desk attention, we love it
Enchanting and Atmospheric - Enjoy a Surprise!Posted Sep 3, 2017 on Hotels
This particular hotel is just amazing - clean. comfortable and with every convenience: and a personal touch. Real flowers in the lobby and in dining room. A hotel you would look forward to a return visit.
Posted Aug 9, 2017 on Hotels
by A verified traveler from utah
Miserably dirty with unhelpful, unhappy staff.Posted Jul 23, 2017
Starting with the lobby, to the elevators, to the hallways, to the rooms, the hotel was filthy. Walls were marred and in need of paint, the bathtub had black mold (in both rooms we rented) and the sheets literally had holes in them...all 4 beds. Wouldn't change currency on the Jewish sabbath (get over yourselves boys if you wish to deal in the real world). Staff never smiled, especially in the restaurant. Miserable people. You need to reconsider your rating.