Ratings based on 431 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
81% of guests recommend
3.6 Room cleanliness
4.0 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Toronto

Basic Hotel Close to Everything

Posted Dec 3, 2016
Pros: The best thing about the hotel is the staff.
Cons: The halls and rooms could use a fresh coat of paint.
Location: It is in easy walking distance to the Old City and shopping districts.
This was my second stay at Palatin. It provides basic accommodation close to the Old City, transportation, shuls, etc. The staff are wonderful. They were helpful in booking a tour and providing information on sites I was interesting in visiting. I was accommodated even though, due to my error, I arrived one day early. There is no elevator but staff were quite willing to help with luggage. The breakfast, like the hotel, is basic. Coffee and tea is available at all times in the lounge. There were no problems with internet service. A computer is provided in the lounge for guests.
4 out of 5
by A verified traveler from Sicily

Very nice location if visiting Jerusalem.

Posted Nov 22, 2016
Pros: Centrally located to everything we need from the market to the old city.
Cons: Minimize the noise
Location: Everything you are looking for is close by, ATM, Restaurants, etc.
We will use this hotel again whenever we have opportunity to comeback to Israel. Very good customer service and will try their best to accommodate to answer all questions. Their team can also assist in transportation and local trips. Their internet is fast so that's a plus.
4 out of 5
by A verified traveler

Centralised location

Posted Nov 20, 2016
Pros: Friendly and helpful staff.
Cons: Perhaps breakfast menu can be varied, rather than sticking to the same menu day after day.
Accessibility to public transport, and other amenities. Within walking distance of Old City.
5 out of 5
by A verified traveler from Jerusalem

Palatin hotel. Excellent value for money

Posted Nov 6, 2016
Pros: Central to public transport. Close to Old Jerusalem city. Staff were extremely helpful
Cons: Nothing
Location: Madada...Jesus last walk from garden of gethsememe to golgotha
First night disappointing due to booking mishap. Was sorted early next morning
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 8, 2016 on Hotels
5 out of 5
by A verified traveler from Paris

Très bon accueil.

Posted Sep 6, 2016 on Hotels
Hôtel très agréable. Très bon rapport qualité/prix.
4 out of 5
by A verified traveler from Villeparisis - France

Hôtel simple mais très correct

Posted Sep 2, 2016 on Hotels
Très bon accueil et bonne disponibilité du personnel. Chambres confortables. Mais fenetres sans isolation. En plein centre ville. Prevoir des bouchons d'oreille pour dormir. Bon rapport qualité/prix.
5 out of 5
by A verified traveler

Charming and Historic Boutique Hotel

Posted Aug 4, 2016 on Hotels
Friendly, welcoming, helpful staff
4 out of 5
by Maurice from Montreal, QC

Convenient and efficient hotel in Jerusalem

Posted Aug 3, 2016 on Hotels
Good convenient hotel well located in central Jerusalem. The staff are helpful and the breakfast is top notch.
4 out of 5
by andrey

Posted Jul 27, 2016 on Hotels
Дружелюбный персонал, хороший завтрак, добросовестное обслуживание, прекрасное расположение, удобный транспорт