Ratings based on 480 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.2 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Toronto. Canada
Old HotelPosted May 25, 2017
Pros: The daily Breakfast
Cons: The rooms require complete renovation
Location: Excellent Location and within walking distance of all places of religious interest
Hotel is very old. Room allocated for the first 3 days was in a bad state. Air Conditioner was leaking and the floors were wet. Breakfast though the same menu every day was good and was the only plus point. Staff were very friendly and helpful. There is no lift and hence had to carry the bags. Although I was promised a room on the ground floor technically it was not the ground floor as there are no rooms on the ground . Had to climb two flight of stairs. Was transferred to the 2nd floor after the 3 night which was definitely a better room but very tiny.
for Everyoneby A verified traveler
Perfect locationPosted May 21, 2017
We stayed only 2 stops from the Old City perfect location great rooms clean and comfortable just what we needed. Friendly staff great food will definitely go again.
for Everyoneby A verified traveler from Israel
Good at this PricePosted May 14, 2017
Clean, well-located, with a polite, responsive staff, and a good breakfast. Not the King David but good at this price range.
for Everyoneby A verified traveler from london
Posted May 13, 2017
Very convenient, great location, but very run down . Breakfast was good, staff was excellent
for Everyoneby A verified traveler
Nice hotel in the heart of cityPosted May 12, 2017
Our stay at Palatin was wonderful. The hotel is small and old looking( it is historical itself). But VERY clean with awesome friendly staff, caring management, and beautiful decoration. Their attention to cleanness is above and beyond. The price we paid was high but it put us in the perfect locatin close to sight seeing( next to Old Cily which is the main spot). Their breakfast buffett was ok but could be fresher and differently served. There is tea and esperesso available 24 hours in common area. Again the price covers the excellent location the best.
by A verified traveler from London
A disappointing stayPosted May 9, 2017
Location: The hotel was in a good location near the old city
Although the hotel is in a good locality, we found the room dirty and too small for two people with very little hanging space and no drawers. It was nothing like the photo on the website. At night it was very noisy from the lounge/dining which was next to our room and the bedroom next door. There was no lift so we had to carry our cases upstairs to the reception with no help.
for Everyoneby A verified traveler from Canada
Great location, friendly staff, basic but clean.Posted May 2, 2017
Great location, friendly staff, reasonable rates. Very safe, right by the tram and within easy walking distance of the Old City (10 min). Basic but clean, I recommend!
by A verified traveler
Too many stepsPosted Apr 24, 2017
The room was shabby and needed a good cleaning. Did not look like the picture on the web site. No elevator and there were 20 steps to climb per floor. I was on the top floor...60steps and hotel personnel did not help us with the luggage. Also no air conditioning.
by A verified traveler from California
Marginal hotel to stay close to old cityPosted Apr 8, 2017
Hotel has probably not been remodeled forever. Room was so tiny, it should called a closet. Shower very tiny, so you constantly touch bathroom cutrtain with you body on three sides. Area is very noisy even at night. During the day there is heavy construction going next door. I had my allergy bothering me, most likely because of lots of dust in the room, so sleeping was challenging. Breakfast was minimalistic - 1 type of bread, 1 type of cereal, overbooked eggs, etc.
for Everyoneby A verified traveler from UK
A small hotel with a historyPosted Apr 5, 2017
What you get is history and character, and great service, rather than all the facilities of a larger, more faceless chain hotel. Walking distance to old city.