Ratings based on 253 Verified Reviews

4.0 out of 5
85% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location in the middle of town

Posted Jul 7, 2017
Pros: Clean ,convenient
Close walking access either to attractions or the bus stops and LRT to get to attractions, great breakfast
Comment from Hotel Management
Jul 9, 2017 by LiatM, Hotel Management
Dear Guest, Thank you so much for taking the time to post this nice review ! We are so happy you enjoyed your stay with us, the breakfast and the location :-) We hope to welcome you back to our hotel soon ! All the best, Liat Mashawy Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 4, 2017
The hotel is located at the corner of Agron and King George about 20 minutes by foot to Jaffa Gate via Mamilla Mall and also about 20 minutes by foot to Ben Yehuda pedestrian street. The rooms are smallish by US standards, but comfortable. A/C works well. Food was good and plentiful. Street noise can be intrusive, but we tuned it out after the first night. If you are sensitive to noise, request a rear-facing room. For Jewish travelers, the Great Synagogue and Jeshurun are nearby on King George. We went to the much smaller Horeb synagogue which is one block west along Ramban at the intersection with Al Harizi.
Comment from Hotel Management
Jul 9, 2017 by LiatM, Hotel Management
Dear Guest, Thank you so much for taking the time to post this lovely review ! We are happy to hear you enjoyed your stay, the food and the prime location. We hope to welcome you back again to our hotel in the future ! All the best, Liat Mashawy Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from London UK

Posted Apr 30, 2017
Pros: See above
Cons: See above
Location: Not close enough to the main attractor
Bed could have been more comfortable and bigger. Kings lounge was excellent as was the food. Air conditioning was far to fierce, it made sitting in the coffee shop uncomfortable.
Comment from Hotel Management
May 1, 2017 by Liat Mashawy, Hotel Management
Dear Guest, We greatly appreciate your review, and would like to thank you for sharing your experience with us. We do our best to provide great service, and we shared your comments with the relevant departments to assure constant improvement. Thank you for staying with us and we look forward to welcoming you again! All the best, Liat Mashawy Assistant General Manager
4 out of 5
by A verified traveler

Greatr location for a yom tov

Posted Apr 13, 2017 on Hotels
Great location to stay for a festival, just next to the Great Synagogue. Good breakfast buffet. The rooms have been renovated, and the bathroom was spotless. The lifts failed when we were there so had to go up 6 floors by foot.
Comment from Hotel Management
Apr 18, 2017 by avi, Hotel Management
Dear guest, We greatly appreciate your review and would like to thank you for sharing your comments about the hotel your comments been shared with the relevant department to make sure that our guest will have a pleasant stay. We are always happy to help our guest during the stay with any request. Respectfully, Debbie Raviv F.O.
5 out of 5
by Susan

Class Act Hotel in every way.

Posted Apr 6, 2017 on Hotels
Excellent medium priced hotel in every way: Food & dining room & cafe; room size & furniture; lounge; arrived welcome; baggage storage; staff; help as needed. One could not choose a better location; 1 block to the U.S. Embassy; scant 5 minute walk to location many shorter tours pick up at (Petra [Jordan], Dead Sea, other israel locations), numerous eating spots; a very nice shopping mall; and especially the Old City of Jerusalem. I will stay at Prima Kings Hotel from now on when in Jerusalem. Itisa. Lass act in every way.
Comment from Hotel Management
Apr 9, 2017 by avi, Hotel Management
Dear Susan, Thank you for sharing your experience at the Prima Kings hotel. I am glad to hear that you have enjoyed your stay ,it makes me both proud and happy to hear your comments our wonderful staff . Looking forward to welcoming you again as our guest in the future. Best regards, Debbie Raviv F.O.
3 out of 5
by A verified traveler

It's old and not worth the price that you pay.

Posted Apr 5, 2017 on Hotels
Not woth it to spend the time on a review.
Comment from Hotel Management
Apr 9, 2017 by avi, Hotel Management
Dear Guest, The hotel management always willing to received comments from our guests to improve our service. Thank you Debbie Raviv F.O
5 out of 5
by Susan

The only hotel to stay at in Jerusalem.

Posted Apr 4, 2017 on Hotels
Prim Kings Hotel is the only place I will stay at in Jerusalem on future trips. You couldn't get a better location. Literally everything about our stay was excellent. Staff, food, the welcome, bag storage between stays, safety of location, big room size, etc, etc. You will not be disappointed.
Comment from Hotel Management
Apr 9, 2017 by avi, Hotel Management
Dear Susan, Thank you for sharing your experience at the Prima Kings hotel. I am glad to hear that you have enjoyed your stay ,it makes me both proud and happy to hear your comments our wonderful staff . Looking forward to welcoming you again as our guest in the future. Best regards, Debbie Raviv F.O.
5 out of 5
by A verified traveler

Posted Mar 19, 2017 on Hotels
I paid for 2 nights in this hotel, then stayed 2 nights with a group. The room I booked was much nicer than the group room which was quite satisfactory but nothing special. Excellent location
Comment from Hotel Management
Mar 21, 2017 by Naty, Hotel Management
Dear guest, Thank you for taking the time to post your wonderful review. I will have to agree that we do have a great staff and it pleases me very much that you have enjoyed our services . It is so very nice to hear such nice and warm words about our hotel, its facilities,location and our beautiful city. Looking forwards of seeing again in the near future. Respectfully, Netanel Joseph Assistant GM
4 out of 5
by Lillian

Posted Mar 1, 2017 on Hotels
Excellent location, amazing breakfast, very helpful and friendly staff at front desk, beautiful lobby
Comment from Hotel Management
Mar 3, 2017 by avi, Hotel Management
Dear Lillian Thank you for sharing your positive experience review, we look forward to see you again at the Prima hotel. Debbie Raviv F.O. Manger
5 out of 5
by Patty

Posted Feb 18, 2017 on Hotels
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Dear guest , thank you for posting your review. I hope to see you in the future . Best Regards, Netanel Joseph