Ratings based on 176 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Excellent location, amazing food, warm hotel!

Posted Dec 31, 2015
Pros: The main attraction was the enormous and plentiful breakfast buffet served each morning.
Cons: Nothing
Location: Excellent location. 10 minute walk to the centre of town, very close to the new Mamilla shopping area, supermarket across the road, restaurants etc.
Stayed at the Prima Kings for about a week. Staff were helpful and welcoming - when there was a problem with the air con/heater in the room, they got it sorted out very quickly. Rooms were clean, well furnished and looked after. My bathroom was a bit 'tired' but it was still kept clean with new toiletries & towels everyday. The main highlight in the hotel was breakfast. The buffet was enough for a 5 course meal with every possible thing you could want and more! Salads, fish, eggs, cereals, cakes, pastries, fruit, etc etc. I think the lounge area has recently been refurbished which made it a lovely place to sit and meet friends. It is sectioned off into smaller areas with 4-8 seats in each area, so it is like you have your own mini-lounge from which you can also order drinks and food. The hotel is on quite a noisy road corner, but I found that the traffic did quieten down almost completely during the night, so it did not disturb my sleep at all. The hotel added a nice touch by giving each room a little tin of chocolates on the day of check-in. Really enjoyed my visit and would definitely stay again!
Comment from Hotel Management
Jan 3, 2016 by naty, Hotel Management
Dear guest, Thank you for taking the time to post your wonderful review. I will have to agree that we do have a great location and it pleases me very much that you have enjoyed our famous breakfast . It is so very nice to hear such nice and warm words about our hotel, staff,location and our beautiful city. Looking forwards of seeing again in the near future. .Respectfully, Netanel Joseph Assistant GM
1 out of 5
by A verified traveler from Japan

最低。エクスペディア4つ星何なの?

Posted Dec 31, 2015
Pros: ポーターさんの丁寧さ。気持ち良いサービスでした。
Cons: 改善すると思えない。御金返してほしい。
①まずフロントの対応。ホテルのWi-FiのPW聞いたら、勝手にアイパッドに入力/ ②目的場所へのバスのルート伺うも系統の番号をそっけなく紙に書くだけ。乗り場も教えてくれない。③部屋のポットの中が剥げており、すすいでも使えない。④極めつけはクレジットカード使用できるタクシーを呼んでもらったらセルヴィス。セルヴィス4はいいけど目的地社内には私一人になり、ドライバーが執拗にチップ要求。前の入り口はふさがれているため出られない。女一人旅と分かっているのにこういう手配を四つ星がする?今年(201512)は宿泊者自体が少なくサービスにも余裕があってしかるべきだと思う。
4 out of 5
Recommended
for Everyone
by A verified traveler from Israel

Nice hotel, comfortable. Great location

Posted Dec 2, 2015
Adequate for a short stay. Room was very clean. Room was small but just fine for the one night we booked
Comment from Hotel Management
Dec 4, 2015 by naty, Hotel Management
Dear guest, Thank you very much for your kind and warm words. I am very happy to hear that you found our hotel clean and comfortable . I wish you all the best and hope to be able to host you again in the future. Beat Regards, Netanel Joseph Assisant GM
4 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore Md.

Great location in the heart of Jerusalem!

Posted Nov 3, 2015
We are currently staying at Prima Kings right now. We have a lovely balcony room on the fifth floor. The hotel staff has been extremely accommodating . The breakfast buffet is your typical Israeli buffet with many choices. There are many good restaurants within walking distance and we are in minutes away from the shopping on Ben Yehuda Street. We are with a group tour and will be staying a total of 8 nights. Stayed here in the summer of 2008 and the room we have now is definitely an upgrade! We would stay here again!
Comment from Hotel Management
Nov 4, 2015 by naty, Hotel Management
Dear guest, Thank you very much for sharing your experience. It is very nice to hear such warm words. I am very happy to hear that you have enjoyed and still enjoying your stay with us, our staff, our amezing breakfast and of course our location. I hope to see you again as our guest in the future! Best regards, Netanel Joseph Asistant GM
4 out of 5
Recommended
for Families
by A verified traveler

Posted Nov 2, 2015 on Hotels
We had a wonderful stay-thank yourjiee
Comment from Hotel Management
Jan 9, 2016 by Naty, Hotel Management
Dear guest, Thank you for taking time to post your review. I am happy to hear that you have enjoyed your stay with us. I hope to host you again in the future at the Prima Kings. Best regards, Netanel Joseph Asistant General Manager
4 out of 5
Recommended
for Families
by Not Provided

My Stay

Posted Oct 22, 2015 on Hotels
Nice Hotel...Staff was accomodating
Comment from Hotel Management
Dec 26, 2015 by Naty, Hotel Management
Dear guest, Thank you for taking the time to post your review. I am very happy to hear that you have enjoyed our hotel and especially our fantastic staff . i hope to see you again in the near future. Respectfully, Netanel Joseph Assistant GM
Comment from Hotel Management
Dec 26, 2015 by avi, Hotel Management
Dear guest, Thank you very much for choosing the Prima Kings hotel and for psting your comments on line. It gives me great pleasure to hear that you liked our hotel, our staff and our prime location. We will be more than happy having you as our guest again in the future. Best regards, Netanel Joseph Assistant GM
4 out of 5
Recommended
for Business Travelers
by Julien from Paris

Hotel convenable et bien placé

Posted Oct 14, 2015 on Hotels
Un hôtel très convenable pour un séjour professionnel. L’accès à la vieille ville proche permet une découverte facile de la ville. Les chambres sont assez basiques mais propre.
Comment from Hotel Management
Jan 3, 2016 by Naty, Hotel Management
Cher client, Je vous remercie de partager votre expérience à l'hôtel Prima Kings. Je suis heureux d'entendre que vous avez apprécié votre séjour et je me réjouis de vous accueillir à nouveau comme notre invité dans le futur. Cordialement, Netanel Joseph adjoint GM
Comment from Hotel Management
Jan 2, 2016 by Naty, Hotel Management
Cher invité, Merci beaucoup de partager votre expérience. Il est bon d'entendre que vous aviez un temps merveilleux dans notre charmant hôtel, la vieille ville et bien situee et notre célèbre petit-déjeuner israélien. esperons vous voir de nouveau comme notre invité dans le futur. Avec respect, Netanel Joseph Assistant GM
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Succot holiday

Posted Oct 11, 2015
We had a very pleasant experience. Check in and out were very smooth. The staff were extremely pleasant and obliging.Our only suggestion is that staff manning the security spot outside the hotel not be occupied with handheld electronic devices
Comment from Hotel Management
Oct 11, 2015 by Naty, Hotel Management
Dear guest, Thank you for sharing your experience . I am very glad that you've had a great time at Prima Kings enjoying our service ,and i thank you for your comment. I hope to see you again in the future . Respectfully, Netanel Joseph Assistant GM
5 out of 5
Recommended
for Couples
by Doug

Great Stay

Posted Oct 10, 2015 on Orbitz
Everything was great except the wifi. clean, nice staff, nice rooms, good lobby
4 out of 5
Recommended
for Everyone
by A verified traveler from poconos,pa

Overpriced food, but close to Old City

Posted Sep 30, 2015
Basically staff means well but need to communicate in better English , they give wrong info lost in translation but about lesser important small things
Comment from Hotel Management
Oct 3, 2015 by Naty, Hotel Management
Dear guest, Thank you for sharing your thoughts. The comments you had mentioed are important and i can assure you that we will learn from it. We welcome you again to our great hotel in the future. Respectfully, Netanel Joseph Assistant GM