Ratings based on 104 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
78% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Baltimore, MD

Nice clean hotel with great location to town.

Posted Jul 15, 2016
Very happy. Was exactly what we needed at a solid price.
Comment from Hotel Management
Jul 17, 2016 by Monique Weizman, Hotel Management
Dear Guest, Thank you for posting such a nice review. We hope to see you among our guest on your next trip to Jerusalem. Monique Weizman
1 out of 5
by A verified traveler

Posted May 18, 2016 on Hotels
Rooms are small, no difference in level even if you pay more, no customer service, Only if you need location other wise not far there is cheaper and nicer hotels.
Comment from Hotel Management
by Monique W, Hotel Management
Thanks for taking the time to post your review and comments about our hotel .
4 out of 5
by Herbert

Posted May 5, 2016 on Hotels
Comment from Hotel Management
Jul 16, 2016 by Monique W, Hotel Management
Dear Sir, Thank you for taking the time to post your good rating. we hope to see again in your next trip to Jerusalem.
4 out of 5
by GILBERT from Paris

Bienvenue au prima palace

Posted Mar 30, 2016 on Hotels
Bel hôtel
Comment from Hotel Management
Jun 4, 2016 by Monique W, Hotel Management
Dear Guest, Thank you for taking the time to post your rating. we are glad that you liked our hotel and we will be glad to see you again in our hotel. best regards, Monique
2 out of 5
by A verified traveler

Posted Mar 11, 2016
Beds can be upgraded very thin mattress otherwise it's a c great choice
Comment from Hotel Management
Mar 14, 2016 by Monique Weizman, Hotel Management
Thank you for your rating . We have forwarded your comments about the mattress to the relevant personnel in order to check this matter. We are pleased to know that you enjoyed your stay at Prima palace. hope to see you on your next visit to Jerusalem .
4 out of 5
by A verified traveler

Posted Mar 7, 2016 on Hotels
Comment from Hotel Management
May 14, 2016 by Monique W, Hotel Management
Thank you for taking the time to post your rating . We hope you will be returning to stay with us in Jerusalem soon.
5 out of 5
by A verified traveler from Long Island

Posted Mar 3, 2016
Great location. Really quite nice. Some night staff need improvement.
Comment from Hotel Management
Mar 6, 2016 by Monique Weizman, Hotel Management
Dear Dennis, Thank you for taking the time to post your review. Your comment about the night staff is very helpful as we are always trying to improve our service . Hope to see you again soon in Jerusalem .
5 out of 5
by Barbara A from Tzfat Israel

Met all our needs

Posted Feb 28, 2016 on Hotels
The hotel is lovely with a fenced in courtyard to sit outside. The lobby is set up nicely with comfy chairs and couches. The rooms are nice and clean with adequate space. The breakfast is simple but there are varied choices with healthy options. The staff is friendly and helpful. The best value is the great location. I would recommend it.
Comment from Hotel Management
May 7, 2016 by Monique W, Hotel Management
Dear Barbara, Thank you so much for your great and detailed review . we are glad you enjoyed your stay with us and we hope to see you soon among our guests.
5 out of 5
by A verified traveler

Nice Hotel, excellent service, reasonable price

Posted Feb 10, 2016
Pros: Price is reasonable. There was a big variety of food for breakfast
The staff were very nice and accommodating. The room was very clean. Breakfast was excellent
Comment from Hotel Management
Feb 15, 2016 by Monique Weizman-F.O. Manager, Hotel Management
Dear Guest, Thank you so much for your heart warming feedback .we are so glad you enjoyed our breakfast ,the service and the room. we hope you come to stay with us again soon.
4 out of 5
by A verified traveler

Jerusalem Hotel, great choice

Posted Jan 6, 2016 on Hotels
pleasant, great location
Comment from Hotel Management
Mar 12, 2016 by Monique W, Hotel Management
dear guest, thank you for posting your comments. We are glad you find our hotel pleasant and you appreciated the location. We will be happy to see you again at your next stay in Jerusalem. Monique Weizman F.O. Manager