Ratings based on 135 Verified Reviews

3.8 out of 5
83% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but parking is not customer friendly ,

Posted Jul 17, 2017
We had a ticket because we were misguided by staff to park in a city parking with permits instead of 5 ir 6 slots that they provide their guests
4 out of 5
Recommended
for Everyone
by A verified traveler

Centrally located

Posted Jun 25, 2017
Close to major attractions. Shuls nearby, centre of town and machane Yehuda steps away
Comment from Hotel Management
Jun 29, 2017 by MONIQUE, Hotel Management
WE THANK YOU FOR POSTING YOUR REPORT AND WE ARE GLAD YOU ENJOYED THE LOCATION AND THE HOTEL
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 27, 2017 on Orbitz
Pros: The best feature is the courtyard.
Cons: It is a hotel catering primarily to religious Jewish people. I stayed during Shabbat. Loved the atmosphere but had no clue what was really going on.
Location: Its a great central location less then a minute walk from both the bus and train. Its very close to the Shuk. The area is a religious Jewish area.
The hotel is very nice. I love the courtyard as you enter. Its a beautiful setting with plenty of tables and chairs to enjoy times outside. The breakfast was excellent and staff friendly. My room was a standard room, very simple but neat and clean. Bedding was very basic with a simple, thin duvet on the bed but it was clean and sufficient.
Comment from Hotel Management
Apr 4, 2017 by Monique Weizman, Hotel Management
Dear guest, Thank you for your detailed review. we are happy that you enjoyed your stay and we will be pleased to have you again among our guests.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to tourist attractions

Posted Mar 26, 2017
Wonderful experience! Friendly, knowledgeable staff, clean rooms, excellent location!
Comment from Hotel Management
Mar 27, 2017 by Monique Weizman, Hotel Management
Dear Guest , thank you for taking the time to post such a wonderful review. We are glad that you enjoyed your stay with us at the Prima Palace . We hope you will be returning to stay with us in Jerusalem soon. Monique
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 22, 2017
Basic, nice and clean Food can have some help. Location is the best.
Comment from Hotel Management
Mar 23, 2017 by Monique Weizman, Hotel Management
Dear Guest, thank you for posting your rating. We are pleased to know that found our hotel nice and clean and you enjoyed the location. We hope that you'll stay with us on your next stay to Jerusalem Thank you
5 out of 5
by A verified traveler

Posted Feb 27, 2017 on Hotels
good was good and healthy. security at hotel was great
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Dear Guest, thank you for your comments .We are gald that you enjoyed your stay. Best regards, Monique
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Pretty decent hotel, was satisfied with my stay

Posted Feb 24, 2017
Pros: Small and Homey, very clean and comfortable.
Cons: I encountered one cleaning staff member that was rude. Otherwise, I had a very pleasant experience with all other staff members. They where accommodat
Hotel is very nice and clean. The room was pretty small, however it was clean and comfortable. The breakfast meals where delicious and beautifully presented. The rooms are cleaned daily and the staff are accommodating. Very pretty grounds. Parking garage was available on the premises. Overall a very pleasant experience.
Comment from Hotel Management
Mar 1, 2017 by Monique W., Hotel Management
Dear Baila, thank you very much for your comments. we are glad you enjoyed your stay and we hope to see you on your next visit to Jerusalem. Thank you Monique
4 out of 5
by Sarah

Posted Feb 7, 2017 on Hotels
Comment from Hotel Management
Feb 13, 2017 by General Manager, Hotel Management
Dear guest, Thank you for your rating. Monique Weizman
5 out of 5
by A verified traveler

Posted Jan 27, 2017 on Hotels
Comment from Hotel Management
Feb 6, 2017 by General Manager, Hotel Management
thank you for your rating. Monique
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2017
Pros: excellent location
Cons: BIGGER ROOM OFFERS
PRIMA IS LOCATED IN THE CENTER OF JERUSALIM AND IT IS EASY TO GET AROUND ALL OVER
Comment from Hotel Management
Jan 25, 2017 by monique weizman, Hotel Management
Dear guest, we are happy that you enjoyed our location and our hotel. we hope to see you among our guests on your next trip to Jerusalem. Best regards, Monique