All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear Rudi Thank you for your feedback on your stay with us at Prima Palace We are pleased to hear you enjoyed your stay and hope to welcome you back with us again in the near future.Best,The Prima Palace team
10/10 Excellent
Jonathan
Jan 18, 2024
Jonathan
Stayed 4 nights in Jan 2024
Response from avi on Jan 23, 2024
Dear Jonathan Thank you for your feedback on your stay with us at Prima Palace We are pleased to hear you enjoyed your stay and hope to welcome you back with us again in the near future.Best,The Prima Palace team
Dear saul Thank you for your feedback on your stay with us at Prima Palace We are pleased to hear you enjoyed your stay and hope to welcome you back with us again in the near future.Best, regards
Amazing small hotel in a very diverse area. Staff was very accommodating great place to stay.
michal
Stayed 1 night in Jun 2023
Response from avi on Jul 2, 2023
Dear michal Thank you for your feedback on your stay with us at Prima Palace We are pleased to hear you enjoyed your stay and hope to welcome you back with us again in the near future.Best,Deena MoskowitzGuest Relations Manager
8/10 Good
Ramiro
Traveled with family
Jun 30, 2023
Liked: Cleanliness, staff & service
Well located decent property.
Ramiro
Stayed 4 nights in Jun 2023
Response from avi on Jul 2, 2023
Dear Ramiro Thank you for your feedback on your stay with us at Prima Palace We are pleased to hear you enjoyed your stay and hope to welcome you back with us again in the near future.Best,Deena MoskowitzGuest Relations Manager
It fulfilled our expectations. We were comfortable and enjoyed our time at the hotel.
Solomon
Stayed 4 nights in Jun 2023
Response from avi on Jul 21, 2023
Dear Solomon Thank you for your feedback on your stay with us at Prima Palace We are pleased to hear you enjoyed your stay and hope to welcome you back with us again in the near future.Best regards
Dear Ramiro Thank you for your feedback on your stay with us at Prima Palace We are pleased to hear you enjoyed your stay and hope to welcome you back with us again in the near future.Best,Deena MoskowitzGuest Relations Manager
Dear yecheskel Thank you for your feedback on your stay with us at Prima Palace We are pleased to hear you enjoyed your stay and hope to welcome you back with us again in the near future.Best,Deena Guest Relations Manager
Hotel was basically clean. Is desperate for a renovation. They say it’s coming. Breakfast was delicious and plentiful.
MIRIAM
Stayed 3 nights in May 2023
Response from avi on May 27, 2023
Dear MiriamThank you for your feedback
2/10 Terrible
Moshe
May 16, 2023
Moshe
Stayed 1 night in May 2023
10/10 Excellent
Abraham
May 10, 2023
Abraham
Stayed 3 nights in Apr 2023
Response from avi on Jun 12, 2023
Dear Abraham Thank you for your feedback on your stay with us at Prima Palace We are pleased to hear you enjoyed your stay and hope to welcome you back with us again in the near future.Best,Deena Guest Relations Manager
Dear saul Thank you for your feedback on your stay with us at Prima Palace We are pleased to hear you enjoyed your stay and hope to welcome you back with us again in the near future.Best,
The rooms were fairly comfortable. The hotel location is excellent with easy access to all parts of Jerusalem. Personally, the Mikvah in the hotel was fantastic and a highlight.
The meals over Passover whilst of good standard and variety, but were extremely expensive.
Stephen
Stayed 4 nights in Apr 2023
Response from avi on Apr 19, 2023
Dear Stephen Thank you for your feedback on your stay with us at Prima Palace We are pleased to hear you enjoyed your stay and hope to welcome you back with us again in the near future.Best,
It was convenient and breakfast was plentiful.
It would have been nice if the reception, when leaving, would have offered to assist me with my baggage. I did not leave at a busy time and that did not occur to them. I suppose in Israel you have to ask, otherwise they do not think of offering.
Esther
Stayed 3 nights in Feb 2023
Response from avi on Mar 9, 2023
Dear Esther Thank you for your feedback on your stay with us at Prima Palace We are pleased to hear you enjoyed your stay and hope to welcome you back with us again in the near future.Best,
The cost of weekend meals was very expensive. The hotel rate per night was very high but I needed to be at that location for the weekend. We had a wonderful time. All of the staff members were very helpful.
Verified traveler
Stayed 1 night in Feb 2023
Response from avi on Mar 5, 2023
Dear GuestThank you very much for your feedbackThe Prima Palace team
The breakfast is good. The condition of the room was not.
Shaindy
Stayed 2 nights in Feb 2023
Response from avi on Feb 26, 2023
Dear Shaindy Thank you for your feedback on your stay with us at Prima Palace We are pleased to hear you enjoyed your stay and hope to welcome you back with us again in the near future.Best,Deena MoskowitzGuest Relations Manager
Outstanding hotel home away from home, clean friendly staff and has everything you would want from a hotel,with the staff going and extra mile, particularly Avi Dina and Faisel
Ari
Stayed 3 nights in Feb 2023
Response from avi on Feb 14, 2023
Dear Ari Thank you for your feedback on your stay with us at Prima Palace We are pleased to hear you enjoyed your stay and hope to welcome you back with us again in the near future.Best,Deena MoskowitzGuest Relations Manager
I loved the homeyness and traditional decor of this place.
The breakfast spread was amazing. Deliciousand abundant food with lots of choices. I was disappointed however that there was no restaraunt to have dinner.
Sarah
Stayed 2 nights in Feb 2023
Response from avi on Feb 8, 2023
Dear Sarah Thank you for your feedback on your stay with us at Prima Palace We are pleased to hear you enjoyed your stay and hope to welcome you back with us again in the near future.Best,
Dear M Thank you for your feedback on your stay with us at Prima Palace We are pleased to hear you enjoyed your stay and hope to welcome you back with us again in the near future.Best,Prima Palace team
The rooms are extremely clean but not overly large. You shouldnt order the smallest room if you are more than one person. Best deal is the breakfast. Lastly, the average customer is orthodox jew. Location is great for everyone.
Avrahum
Stayed 5 nights in Jan 2023
Response from avi on Jan 22, 2023
Dear Sam Thank you for your feedback on your stay with us at Prima Palace We are pleased to hear you enjoyed your stay and hope to welcome you back with us again in the near future.Best,Deena MoskowitzGuest Relations Manager
10/10 Excellent
Yechiel
Jan 19, 2023
Yechiel
Stayed 3 nights in Jan 2023
Response from avi on Jan 22, 2023
Dear Yechiel Thank you for your feedback on your stay with us at Prima Palace We are pleased to hear you enjoyed your stay and hope to welcome you back with us again in the near future.Best,Deena MoskowitzGuest Relations Manager
Dear Sam Thank you for your feedback on your stay with us at Prima Palace We are pleased to hear you enjoyed your stay and hope to welcome you back with us again in the near future.Best,Deena MoskowitzGuest Relations Manager
Clean rooms. Close to Meah Shearim and Geula. Good hechsher.
Alex
Stayed 1 night in Dec 2022
Response from avi on Dec 29, 2022
Dear Alex Thank you for your feedback on your stay with us at Prima Palace We are pleased to hear you enjoyed your stay and hope to welcome you back with us again in the near future.Best,Avi
10/10 Excellent
chesky
Dec 13, 2022
chesky
Stayed 1 night in Dec 2022
10/10 Excellent
Joshua
Dec 3, 2022
Joshua
10/10 Excellent
Levi
Traveled with family
Nov 27, 2022
Liked: Cleanliness, staff & service
lobby and dining room are in nice condition, rooms need to be updated.
Levi
Stayed 5 nights in Nov 2022
Response from avi on Dec 5, 2022
Dear Levi Thank you for your feedback on your stay with us at Prima Palace We are pleased to hear you enjoyed your stay and hope to welcome you back with us again in the near future.Best,
Staff extremely courteous
Manager on weekend extremely courteous
chaim
Stayed 7 nights in Nov 2022
Response from avi on Nov 24, 2022
Dear Chaim Thank you for your feedback on your stay with us at Prima Palace We are pleased to hear you enjoyed your stay and hope to welcome you back with us again in the near future.Best,Deena MoskowitzGuest Relations Manager
A great stay. Looking forward to visiting again soon.
Benjamin
Stayed 2 nights in Nov 2022
Response from avi on Nov 24, 2022
Dear Benjamin Thank you for your feedback on your stay with us at Prima Palace We are pleased to hear you enjoyed your stay and hope to welcome you back with us again in the near future.Best,Deena MoskowitzGuest Relations Manager
Dear CHAIM Thank you for your feedback on your stay with us at Prima Palace We are pleased to hear you enjoyed your stay and hope to welcome you back with us again in the near future.Best,Deena MoskowitzGuest Relations Manager
The staff at the hotel was wonderful and went above and beyond in helping us solve an issue relating to a family member's environmental sensitivities. The hotel itself was pleasant and comfortable, the breakfast was very good, the Netilat yadayim sinks made me smile every time I used one. The location was great for shopping in geula. And again, the best thing about the property was the kindness of the staff
Sharon
Response from avi on Nov 13, 2022
Dear CHAIM Thank you for your feedback on your stay with us at Prima Palace We are pleased to hear you enjoyed your stay and hope to welcome you back with us again in the near future.Best,Deena MoskowitzGuest Relations Manager
It’s not what you expect it could be compared to a Red Roof Inn , Not updated, if you’re looking to stay close to the downtown area ,it is in a good location ,as it provides a American style continental breakfast but completely not updated
Rachel
Stayed 3 nights in Oct 2022
Response from avi on Nov 1, 2022
Dear GuestThank you for sharing your thoughts and for the feedbackBest regards