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Reviews of Zion Hotel

Zion Hotel
Dorot Rishonim 10, Jerusalem

Reviews

7.0

Good

Rating 10 - Excellent. 58 out of 365 reviews" "
Rating 8 - Good. 145 out of 365 reviews" "
Rating 6 - Okay. 85 out of 365 reviews" "
Rating 4 - Poor. 41 out of 365 reviews" "
Rating 2 - Terrible. 36 out of 365 reviews" "

6.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Nina

Stayed 1 night in Oct 2023

8/10 Good

Shalimar

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The location of this property is excellent, walking distance to all restaurants , coffee shops, stores and shoppi gshopping boutiques. Staff are very friendly & helpful.
Stayed 4 nights in Sep 2023

8/10 Good

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in Aug 2023

10/10 Excellent

Joseph

Stayed 20 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

6/10 Okay

Evan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Sandra M

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel need new furniture and remodeling
Stayed 5 nights in Mar 2023

2/10 Terrible

ROXANE, dobbs ferry

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is completely closed to some kind of cancellation. It's not worth going through everything I've been through. Don't waste your time booking with them because it's clear that they have no idea about the customer service concept.
Stayed 1 night in Feb 2023

2/10 Terrible

ROXANE, dobbs ferry

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please think twice before you booked with this property
Stayed 5 nights in Feb 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

2/10 Terrible

Louis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pictures are deceiving. STAY AWAY!
This place had no hot water. Bathroom was smelly and moldy. We booked 2 nights and didn't even stay for the 1st night. It looked so rundown it was scary. Area where hotel is located is very good but the hotel was not. Lobby in the second floor, the hotel lobby made us wait 45 minutes, our room was not ready. SO MANY THINGS WRONG WITH THIS HOTEL!
Stayed 1 night in Dec 2022

6/10 Okay

Hiroaki

Liked: Staff & service, amenities
u learn something new everyday. had to use a squeegee after shower.

8/10 Good

Loghin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

6/10 Okay

Georgia

Liked: Staff & service, amenities
To much noise

8/10 Good

Arie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a better place to stay, you need to have better coffee. For the rest: excellent low budget hotel
Stayed 8 nights in Oct 2022

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad to say the the only reason I'd recommend this place is purely on location. This place could be a so much more. Dirty fridge that the seel had broken on. Dirty carpets. A balcony door that you couldn't open from the outside. Hot water only coming from the bathroom sink. Toilet seat needed replacing as well as drainage for the shower. Fire alarm went off early hours of this morning. No one seemed to have a clue on what they should be doing. Staff not trained in these scenarios. (Not their fault, it's a fault on management)
Stayed 1 night in Sep 2022

8/10 Good

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option for tourists
A very decent option for tourist travelers and great for the price. Awesome location, easy access to public transportation.
Stayed 3 nights in Aug 2022

4/10 Poor

Stav

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Simon

Stayed 1 night in Jul 2022

4/10 Poor

Nicolau

Stayed 1 night in Jun 2022

8/10 Good

Anita

Traveled with family
Liked: Staff & service
The hotel was in a great location and the price was good but the rooms were small and decor was dated. I’m also not sure how clean it was. . I was disappointed there was not any breakfast. The people were very friendly though.
Stayed 3 nights in Jun 2022

6/10 Okay

Marc

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location but hotel is very run down ,ok for one/2 nights on a budget
Stayed 2 nights in Jun 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad smell from drain
When we enter the room there is a bad smell from the shower drain, feels like that smell will stay on our clothes once we get outside the room. The carpet was wet also.
Stayed 1 night in May 2022

8/10 Good

Micha

Stayed 1 night in Mar 2022

2/10 Terrible

Robert

Stayed 1 night in Mar 2022

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

Samantha

Stayed 1 night in Aug 2021

10/10 Excellent

moshe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021

4/10 Poor

oded

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended hotel.
The hotel is very very old and Not maintained. Comfortable area. but if you suffer from noises at night, definitely don’t go there.
Stayed 1 night in Aug 2021

4/10 Poor

Alex

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel in a great location but not worth the price.
The room is too small even for the price I paid. Bed not for a couple. The shower - the douche head does not turn. The air conditioner works at half power. Great location,but not parking at all.
Stayed 1 night in Aug 2021

2/10 Terrible

Carlos, Central Valley

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It all looks good in the picture, but horrible customer service. Do not reserve at this property, you will find yourself disappointed.
Stayed 8 nights in Jun 2020

10/10 Excellent

Chris, Asheville, NC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Ben Yehuda market and excellent eating. Also walking distance to Jaffa Gate of old city.
Stayed 6 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Elaine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shame on Hotel.com
I wanted to cancel this booking but, I was not able to. My daughter was too scared to visit Israel after the 3 January 2020, United States drone strike near the Baghdad International Airport that targeted and killed Iranian major general Qasem Soleimani of the Islamic Revolutionary Guard Corps. But, that reason was not good enough for Hotels.com
Stayed 2 nights in Jan 2020

6/10 Okay

Gert

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Property conditions & facilities
i did not like the place. the property needs decorating. broken drawers in our room and shower was leaking.
Stayed 8 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location but noisy in evening. Simple but suffice to breakfast.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was very small but clean, could do with updating. The breakfast was lovely and the staff very helpful and friendly.
Stayed 10 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Stayed 8 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was adequate. We arrived well before checkin time but could use the wifi there and could leave our cases there while we went exploring. Only stayed 1 night before leaving on a 3 day tour of Jordan, before returning to Zion for one more night. Hotel let us leave luggage behind while we were in Jordan.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. Nesr the old city and very near the tram line. Many bars, restaurants and coffee shops around. Good breakfast and very good free wifi.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Great staff, location
Extremely friendly staff. The location was great. The breakfast was great. They should invest to make rooms a bit more modern.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

denise

Liked: Cleanliness, staff & service, room comfort
Great value!
Nice older hotel right off Jaffa Rd, close to the Old City, near shops, restaurants and bars. Staff was very friendly and helpful. Stay includes Israeli-type breakfast each day. Room has en suite bathroom. Only concern we had was proximity to bars that host live music that was VERY LOUD from 9 to midnight every night except Friday (Shabbat). Would stay here again next time!
Stayed 10 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff,clean room,super location.Easy access to visiting sites.
Stayed 1 night in Jun 2019

10/10 Excellent

Samuel Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great welcome. Wonderful location. I’d return.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness
In a good location. The room was pretty good. There was water bottle on the floor when we arrived. There were some dirt in corners. The staff WIfi was very good. The best thing was breakfast.
Stayed 1 night in May 2019