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Reviews of Hyatt Regency Jinan

4.5 out of 5
Hyatt Regency Jinan
No.187 Jingsi Road, Shizhong District, Jinan, Shandong

Reviews

8.8

Excellent

Rating 10 - Excellent. 58 out of 108 reviews" "
Rating 8 - Good. 37 out of 108 reviews" "
Rating 6 - Okay. 9 out of 108 reviews" "
Rating 4 - Poor. 3 out of 108 reviews" "
Rating 2 - Terrible. 1 out of 108 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Lei, New York

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in city center, steps from Wanda shopping mall, lots of dinning options. No subway stations in walkable distance, this might be the only disadvantage.
Stayed 1 night in Mar 2024

6/10 Okay

International

Stayed 1 night in Sep 2023

10/10 Excellent

David

Stayed 3 nights in Sep 2023

10/10 Excellent

Yuan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good location, in the city center, close to shopping and dining in the area.
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Jinan.
Its a very nice hotel with good friendly service but also adjusted 100% to Chinese customers habits. No salt and pepper on the tables and also no sugar and milk for coffee tea in the morning. But all in all a very nice stay and very good location for walking around in the city.
Stayed 2 nights in Oct 2020

10/10 Excellent

ChiaChou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very co-operative. The location is central
Stayed 1 night in Jun 2019

8/10 Good

Valiant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Both food & beverage (wine selections) are very well served. Friendly staffs, much better than those so call 5 stars in Beijing
Stayed 2 nights in Sep 2018

10/10 Excellent

Jon, Tokyo.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel reasonable price
Very nice hotel. Good stuff. Good location. Everything was perfect. No complaints at all. Highly recommend. Price is excellent as well.
Stayed 2 nights in Sep 2018

6/10 Okay

Raquel

Liked: Cleanliness, staff & service, room comfort
Not what I expected for a Hyatt
Despite an impressive lobby, the hotel rooms are a little run down. The heat did not work in my room, it was freezing for much of the time
Stayed 4 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness
Pretty good for China...but still in China
Very clean, beds are soft and comfy, pretty new looking. Customer service was very fast. However, the room was a little hot. The a/c didn't circulate very well at all. I asked for the maintenance guy to come. He showed how the a/c (this is on a warm August day) was blowing out 18C air, but when he checked where my bed was, it was 25C over there. That's pretty warm for me. In the middle of the night it cooled down and was comfortable. VERY disappointed that they didn't have a fan to bring to my room to help air circulation. Very small financial investment they could have made to make their customer happy. Also, the refrigerator was broken, not cold at all.
Stayed 1 night in Aug 2017

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT
Stayed 1 night in Jul 2017

10/10 Excellent

Roshnee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The starfish were very friendly and helpful
Stayed 6 nights in Jun 2017

10/10 Excellent

Shuiping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is great!
We arrived very late, our rooms were upgraded to executive suites for free. Appreciate it so much! This was the best room we have ever had !
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
legit good hotel
well lit location and convenient place

8/10 Good

lester

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and good location
Nice hotel

10/10 Excellent

Llewellyn, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business as usual
Will certainly stay again. Staff great

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Poorly maintained nice hotel
Well facilited, well located. A good detailed cleaning would bring back 5 Stars the hotel deserves.

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Phil, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel overall is very good except internet.

8/10 Good

Chi Keung, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax and pleasant

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. would return
great neighborhood. close to everything. friendly staff

10/10 Excellent

Nick, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We had a wonderful stay at the Hyatt. The hotel staff were all lovely and very helpful - especially when we arrived at 2am after some big flight delays! The location was nice and central, and the rooms were all clean and very comfortable. The food at the restaurant was delicious and very well priced. We had a great few days here!

6/10 Okay

Rachel, london

Liked: Cleanliness, room comfort
Fine for business
The hotel was fine, room was spacious and clean. Spa facilities weren't up to scratch (sauna door didn't shut which rendered it useless).

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great staff. Will stay there again

10/10 Excellent

Peter, J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly staffed hotel
This hotel was very clean, had extremely friendly staff that were helpful in getting me information and accommodated to my needs. Hotel amenities were to my liking and comparable to many 5 star places. The location was key for me in regards to the business centers in Jinan. I would recommend this to anyone.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great service
Very nice hotel and very new. The breakfast offers a great variety with local specialities

10/10 Excellent

M. Chen, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Tier Hotel
I stayed for three days in September 2013 with my girlfriend during my vacation in Ji'nan. The hotel is extremely well maintained, upper class, and conveniently located right next to Wan'da square, which is a middle-upper class shopping 'Urban Complex'. The room (king bed) is extremely comfortable with upper class showering and bathing facilities, independent toilet and shower room. The ceiling-to-floor window is facing west so I could view unobstructed sunset scene every evening which was extremely romantic. I suffered entire one day of high fever unfortunately during my second day stay, so I slept through the entire day that day. However, the nice room and comfortable bed made me recover very fast. I completely recovered on the morning of the third day. The room also had three china vases as decoration, which added some additional classy elements to my experience of stay in China this time. I did not have an opportunity to do SPA and swim this time, but I bet the facilities are top tier too. It is a nicest hotel in Ji'nan for sure. The breakfast was a little bit expensive. There are carts selling breakfast right outside the hotel, so if you want some taste of traditional China-style breakfast, worth a try. To my surprise, there is a hair salon right downstairs, and I had a nice haircut there. Overall, extremely nice top-tier hotel in a second-tier city in China. I enjoyed my stay there.

6/10 Okay

Leigha, United States

Liked: Staff & service, room comfort
Disliked: Cleanliness
Great Breakfast Selection
Overall the hotel was a nice stay and in a prime location for nearby shopping and dinning. The rooms were laid out well. The breakfast was very satisfactory with many options to choose from. In fact, the breakfast is the best I have had since I arrived in China.

8/10 Good

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel in the centre of the city
Good Hotel, clean and excellent service. Too bad about the traffic to go in and out from the area, but apart from this it is a good Hotel to stay at.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Very nice stay helpful staff, good place for business, pool and spa very nice

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Stay
The hotel is clean and pleasantly decorated. The only problem I had with the hotel was the buffet food. We had dinner on the first evening and opted for the buffet dining. Unfortunately the choice of western food was very limited and what I had was cold. The next time we ate in the restaurant we selected from the Al La Carte menu and the meal was much better.

10/10 Excellent

AKsands

Liked: Cleanliness, staff & service, room comfort
Great Business Hotel
Amazing room and great breakfast. Would highly recomend to all business travelers.

10/10 Excellent

Koangdok

Stayed 2 nights in Nov 2023

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
服务差空调不好
大夏天的空调自动制热不制冷，空气循环很糟糕，室内空气极差，客房服务几乎没有，要一瓶水要等一个小时还得催了才送说是很忙
Stayed 1 night in Sep 2023

10/10 Excellent

CHRIS CHUNCHER

Stayed 1 night in May 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
商务酒店，出差比较适合
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
商务型酒店，位置优越
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
令人印象深刻的酒店
不愧是老牌五星级酒店，设施、服务、早餐都是一流，停车免费，下次还会入住。
Stayed 1 night in May 2021

10/10 Excellent

SUNGSAM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고의 호텔
스위트룸으로 업그레이드 해주고, 시설도 좋고, 위치도 좋고, 조식도 좋고 전반적으로 메우 만족합니다..제남을 장문하시는 분은 적극적으로 추천합니다. 공항도 40분 정도면 갈 수 있습니다.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Yeon sub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편리성
호텔시설및 뷔페 좋았습니다. 주변에 페스푸드.CVS,식당가 등 주변에 있어 편리함.
Stayed 2 nights in Aug 2019

10/10 Excellent

JUNG HUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雖然停留的時間不長,但可以有安全及舒適的休息,櫃臺人員的交班服務很周到.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019