Ratings based on 128 Verified Reviews

4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Stylish hotel in Shanghai

Posted Jun 17, 2017 on Hotels
This stylish hotel is conveniently near subway line 2 (Nanjing West) and a strip of restaurants.
Comment from Hotel Management
Jun 19, 2017 by Fergus, Hotel Management
Dear Guest: Thank you very much for taking the time to write about your stay with us! We are so happy to see that you found the hotel to be stylish and conveniently located! I hope you will have occasion to return to stay with us again in the future! Best, Claire General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from auckland NZ

great standards

Posted May 2, 2017
also a nice place to stay. breakfast a little light-but thats a good thing. internet fast , great location
Comment from Hotel Management
May 15, 2017 by Claire, Hotel Management
Dear John: Thank you very much for your review! We are very pleased to see that you enjoyed your experience with us, and that the internet and location were convenient. We are in the middle of launching our new Summer breakfast menu: we hope we have occasion to offer this to you upon a return stay! Best, Claire General Manager
4 out of 5
by A verified traveler

Posted Jan 19, 2017 on Hotels
Comment from Hotel Management
Feb 13, 2017 by General Manager, Hotel Management
Dear Guest: Thank you very much for taking the time to taking the time to let us know how your stay was with us! We look forward to welcoming you back in the future! Best, Claire General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide

Business trip to Shanghai over NYE

Posted Jan 11, 2017 on Wotif
Pros: Perfect location above metro line 2. Short walk to bars and restaurants. Shopping up and down Nanjing Road. Staff were very friendly.
Great hotel modern but with old style charm. Perfect location above metro line 2. Short walk to bars and restaurants. Shopping up and down Nanjing Road. Staff were very friendly. Breakfast was great. Laundry was very handy. Gym was small but good enough to work out. All in all a great hotel in a great location
Comment from Hotel Management
Jan 14, 2017 by Claire, Hotel Management
Dear Steve: Thank you very much for taking the time to write about your experience with us! We are so pleased that you found the hotel to be conveniently located, comfortable and that our staff were friendly and helpful to you! I hope you will return and stay with us again soon! Best, Claire General manager
5 out of 5
by A verified traveler

Posted Dec 6, 2016 on Hotels
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
Dear Guest: Thank you very much for taking the time to let us know about your stay! We are very pleased that you felt our service, location, design, and the experience as a whole warranted a score of 5 out of 5. I look forward to being able to welcome you back to stay with us again in the future! Best, Claire General Manager
5 out of 5
by A verified traveler

:)

Posted Nov 27, 2016 on Hotels
Very nice
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Dear Guest: Thank you very much for taking the time to let us know about your stay with us! We're very pleased that you enjoyed your experience, and we hope to be able to welcome you back again in the future! Best, Claire General manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Love it!

Posted Nov 22, 2016
Pros: Like a rich cozy home
Cons: Good enough
Location: Very good location
Great experience in this hotel , interior design very unique, cool but warm
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Dear Guest: Thank you very much for taking the time to write about your recent stay with us! I am very happy to find that you had a great experience with us, and that you enjoyed the design of our property. We look forward to welcoming you back in the future. Best, Claire
5 out of 5
by A verified traveler

Amazing Service

Posted Nov 17, 2016 on Hotels
The staff went out of their way to ensure I had a great stay. They were very warm, welcoming and always ready to help. I had forgotten my passport in the hotel and only realized once at the airport. The staff, without hesitation delivered my passport to the airport and I was able to make my flight. I will definitely be staying at the hotel again.
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
Dear Guest:: Thank you very much for your wonderful review of your recent stay with us! We are overjoyed that we were able to be of assistance to you, and that our staff took good care of you! We look forward to having you stay with us again in the future! Best, Claire General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Spain

Hidden gem!

Posted Nov 10, 2016 on Orbitz
Location: The hotel is literally on top of a metro station with access to the whole city, and the area around it has great shopping and it's very walkable.
This hotel and its staff exceeded all my expectations. The decoration is superb, rooms are super quiet, clean, and feel more like a little apartment than a hotel room. The staff greeted us with a coffee during check-in, and were incredibly polite and friendly. I stay at several hotels in different cities & countries during the year and Cachet is definitely in my top five list now.
Comment from Hotel Management
Nov 14, 2016 by Cachet Boutique Hotel General Manager, Hotel Management
Dear Sir: Thank you for taking the time to complete a stay survey for us. I am happy that you were so pleased with so many aspects of your experience. I hope you will choose to stay with us again in the future. Best, Claire
4 out of 5
by A verified traveler

Posted Nov 2, 2016 on Hotels
Comment from Hotel Management
Nov 7, 2016 by General Manager, Hotel Management
Dear Guest: Thank you for taking the time to write about your stay with us. We are pleased that you felt your overall stay was satisfactory. We look forward to being able to welcome you back in the future! Best, Cachet Boutique Shanghai