Ratings based on 689 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia.

Great Location

Posted Jan 22, 2018
Pros: Most elements were to a very high standard.
Cons: The casual cafe could offer some cheaper options, considering the extensive amount of local more affordable eateries in the area.
Location: The location was just a few minutes walk from the metro, restaurants, shopping malls and the Bank of China is next door.
The location is great. The staff were very helpful spoke English well. The hotel was maintained to a high standard. I was upgraded for free. Thank you.
Comment from Hotel Management
Jan 23, 2018 by Justin, Hotel Management
Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and your splendid comments regarding all most every aspect of the hotel. Your satisfaction is the best praise and recognition on our works which will certainly encourage our team to continuously contribute our efforts to maximize the guest’s satisfaction. Thank you very much for your time and we’re looking forward to seeing you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 19, 2017
We had a great time in Shanghai and hotel Equatarial was the best place to rest after a long day walking around and enjoying ourselves in Shanghai Nemat
Comment from Hotel Management
Dec 20, 2017 by Justin, Hotel Management
Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and your splendid comments regarding all most every aspect of the hotel. Your satisfaction is the best praise and recognition on our works which will certainly encourage our team to continuously contribute our efforts to maximize the guest’s satisfaction. Thank you very much for your time and we’re looking forward to seeing you again in the near future.
4 out of 5
by A verified traveler

Location and Service. Better then the Hilton

Posted Nov 25, 2017
Pros: Size of Room, Service
Cons: Fixtures
Location: Underground market and temple
I paid and upgraded to the Club Room and that was worth it as the lounge was available till 11pm every day and since I was spending a lot of time in the hotel. Breakfast was good with a wide selection and the view from the 26th floor was super. This hotel is less expensive then the next door Hilton but better facilities.
Comment from Hotel Management
Nov 29, 2017 by Justin, Hotel Management
Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and your splendid comments regarding all most every aspect of the hotel. Your satisfaction is the best praise and recognition on our works which will certainly encourage our team to continuously contribute our efforts to maximize the guest’s satisfaction. Thank you very much for your time and we’re looking forward to seeing you again in the near future.
5 out of 5
by A verified traveler

Posted Nov 25, 2017 on Hotels
Comment from Hotel Management
Nov 27, 2017
Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and your splendid comments regarding all most every aspect of the hotel. Your satisfaction is the best praise and recognition on our works which will certainly encourage our team to continuously contribute our efforts to maximize the guest’s satisfaction. Thank you very much for your time and we’re looking forward to seeing you again in the near future.
5 out of 5
by EUNICE

Posted Nov 25, 2017 on Hotels
Comment from Hotel Management
Nov 27, 2017
Dear Guest: Thank you for taking time to review Hotel Equatorial Shanghai and your comments is very important for us. Hotel Equatorial Shanghai is strategically located at Jing'An in the heart of downtown Shanghai. It’s known for our warm hospitality and excellent customer service, the imperial hotel offers extensive business, meeting and recreational facilities. Thank you for choosing to stay with us and hope to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

newly renovated rooms

Posted Nov 18, 2017
newly renovated rooms and well priced only negative was wify didnt work in lobby or room.
Comment from Hotel Management
Dec 12, 2017 by Justin, Hotel Management
Dear Guest, Thank you so very much for your review and compliments to the hotel. We look forward to welcoming you back to your new Shanghai home in the near future. Thank you for staying with us.
4 out of 5
by Man Kin Kenny

Posted Nov 18, 2017 on Hotels
Comment from Hotel Management
Dec 14, 2017
Dear Guest: Thank you for taking time to review Hotel Equatorial Shanghai and your comments is very important for us. Hotel Equatorial Shanghai is strategically located at Jing'An in the heart of downtown Shanghai. It’s known for our warm hospitality and excellent customer service, the imperial hotel offers extensive business, meeting and recreational facilities. Thank you for choosing to stay with us and hope to your next visit.
5 out of 5
by A verified traveler

This is my Shanghai hotel.

Posted Nov 17, 2017 on Hotels
This is a very well located hotel with modern comfortable rooms and excellent beds and bedding. Service is very good. The price makes this an unbeatable place to stay.
Comment from Hotel Management
Nov 27, 2017
Dear Guest: Thank you for taking time to review Hotel Equatorial Shanghai and your comments is very important for us. Hotel Equatorial Shanghai is strategically located at Jing'An in the heart of downtown Shanghai. It’s known for our warm hospitality and excellent customer service, the imperial hotel offers extensive business, meeting and recreational facilities. Thank you for choosing to stay with us and hope to your next visit.
4 out of 5
by adele

good stay

Posted Nov 14, 2017 on Hotels
good location, though a bit troublesome with pram as it is only acessible from train stop by overhead bridge. close to shopping centres.
Comment from Hotel Management
Nov 27, 2017
Dear Guest: Thank you for taking time to review Hotel Equatorial Shanghai and your comments is very important for us. Hotel Equatorial Shanghai is strategically located at Jing'An in the heart of downtown Shanghai. It’s known for our warm hospitality and excellent customer service, the imperial hotel offers extensive business, meeting and recreational facilities. Thank you for choosing to stay with us and hope to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Posted Nov 13, 2017
Very nicely decorated hotel. The staff is very friendly and helpful. The location is also very convenient for public transportation, and the neighborhood is nice.
Comment from Hotel Management
Dec 8, 2017 by Justin, Hotel Management
Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and your lovely comments. We feel greatly honoured to be one of your best choices of hotel after such a thorough analysis. To ensure guest satisfaction is our ultimate goal which we strive to achieve guest requirements. Thank you for your time. We look forward to seeing you again soon.